5,000+ Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
Showing 16,584 jobs results for
"customer service"
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
- Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
Posted
3 days ago
Chat Available
MYR2,800 - MYR3,200 Per Month
Near Train Station
- Support team members and contribute team goals.
- Ensure high levels of customer satisfaction and service quality.
- Assist in preparing reports related to customer service activities. ...
Posted
19 hours ago
Customer Support Executive (Cantonese Speaker)
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information. ...
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Posted
19 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
- Record and maintain client interaction logs for follow-up.
- Coordinate with warehouse/admin for stock or document issues.
- Support Sales team with customer account status and feedback. ...
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Posted
16 hours ago
MYR2,700 - MYR3,700 Per Month
- Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.
- Tasks & Responsibilities:
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Posted
15 days ago
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Strong communication and interpersonal skills.
- Sales-driven with good negotiation and closing skills.
- Able to multitask and work under pressure in a fast-paced environment. ...
Posted
3 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Off day on Friday
- Reply chat on TikTok, Shopee & Facebook
- Settle customer issue by company WhatsApp ...
Posted
2 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Provide customer care and after sales support
- Support other daily office operations as needed
- Handle customer inquiries across platforms (WhatsApp, Facebook, calls etc) ...
Posted
16 days ago
Chat Available
MYR3,500 - MYR4,500
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and assess customers' needs to achieve satisfaction, offering appropriate solutions and alternatives.
- Process orders, forms, applications, and requests accurately and efficiently.
- Follow communication procedures, guidelines, and policies to ensure consistent customer service. ...
Posted
2 days ago
Chat Available
MYR1,800 - MYR2,000 Per Month
- Follow up with the customers
- Processing payments
- Maintain good relationship with existing customers ...
Posted
3 days ago
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Assist in overseeing the daily operations of the Distributor Center.
- Assist in maintaining general upkeep, cleanliness, and operational readiness of the center.
- Conduct regular inspections and report issues promptly. ...
Posted
4 days ago
Customer Service Executive
MYR1,800 - MYR3,000 Per Month
George Town, Pulau Pinang
- Process sales transactions and ensure accuracy in billing
- Maintain a positive customer experience at all times
- Follow up with customers when necessary to ensure satisfaction ...
Posted
2 days ago
Chat Available
Customer Support Executive
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
a day ago
Inbound Customer Service Executive (Australian)
MYR3,000 - MYR3,500 monthly
KL City, Selangor
Near Train Station
- Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Be an early applicant!
Posted
a day ago
Chat Available
Customer Service Specialist - Mandarin
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Be an early applicant!
Posted
16 hours ago
Chat Available
Customer Service Representatives Mandarin Speaker
MYR4,500 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- You can connect with me directly on WhatsApp me on +60 174892164 for more details.
Be an early applicant!
Posted
13 hours ago
Customer Service Executive
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Process sales transactions and ensure accuracy in billing
- Maintain a positive customer experience at all times
- Follow up with customers when necessary to ensure satisfaction ...
Posted
a day ago
Chat Available
Customer Service & Sales Coordinator
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Prepare sales reports, proposals, and correspondence
- Follow up on outstanding orders, payments, and after-sales matters
- Provide general administrative support to the Equipment Division ...
Posted
a day ago
MYR2,000 - MYR5,000 Per Month
+Additional Compensation
WFH
Petaling, WP Kuala Lumpur
Near Train Station
- Escalate complex issues to the appropriate internal teams or supervisors when necessary, ensuring clear communication and follow-up to resolution.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system.
- Proactively identify opportunities to improve the customer experience and contribute to team goals by sharing insights and feedback. ...
Posted
a month ago
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
- Educate customers on product features, benefits, and any relevant policies or procedures to enhance their understanding and satisfaction.
- Proactively identify opportunities to improve the customer experience by gathering feedback and suggesting process enhancements.
- Collaborate with team members and other departments to ensure a seamless and positive customer journey. ...
Posted
24 days ago
Chat Available
Customer Service- Mandarin
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- TECHNICAL SKILLS
- Experience in insurance is an added advantage.
- Good command of verbal communication. ...
Posted
21 hours ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Keep customers updated proactively and resolve issues before they escalate
- Maintain accurate records and meet our service-standard timelines
- The RoleYou'll be a key point of contact for our customers coordinating shipments from booking to delivery, handling documentation, and keeping clients updated. We have clear SOPs and full training, so whether you're starting your career or already have a couple of years in the field, we'll set you up to succeed. ...
Posted
2 days ago
Chat Available
Customer Service Coordinator (Mandarin Speaker)
Up to MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Arrange flights and accommodation for eligible clients
- Work closely with the sales team; assist with sales clients personal details/status updates and-related tasks
- Use Microsoft Office Suite & other office tools efficiently ...
Posted
a day ago
Chat Available
MYR2,600 - MYR2,700 Per Month
Fresh Graduates
Near Train Station
- Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
- Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
- Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...
Be an early applicant!
Posted
3 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate information on products, promotions, and company services.
- Ensure a positive customer experience by delivering excellent customer service and resolving enquiries promptly.
- Working Arrangement: Work From Home (WFH) ...
Posted
2 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain Luxury Service Metrics: Achieve and exceed individual performance targets, including First Contact Resolution (FCR), Average Handling Time (AHT), and Customer Satisfaction (CSAT) scores.
- Accurate Data Logging: Document all customer interactions and case details accurately within CRM and ticketing systems.
- End-to-End Customer Support: Handle inbound calls, live chats, and emails from Taiwanese regarding hotel bookings, flights, cancellations, modifications, and special requests. ...
Be an early applicant!
Posted
14 hours ago
Chat Available
Customer Service Agent / Mandarin Speaker / Call Center Executive
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
21 hours ago
Chat Available
Customer Service Cum Sales Coordinator
MYR3,500 - MYR5,000 Per Month
+Additional Compensation
- Attend to customer inquiries, service requests, and follow-up matters promptly.
- Prepare quotations, service proposals, and follow up on sales opportunities.
- Build and maintain strong relationships with depot operators and existing customers. ...
Posted
a day ago
MYR3,300 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to schedule, quality standards, and information security policies.
- Meet individual and team performance benchmarks defined by the process.
- Participate in training, calibrations, and continuous improvement initiatives. ...
Posted
2 days ago
Chat Available
Customer Service Executive
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers with daily operations such as order processing, account management, and information inquiries.
- Collaborate with relevant internal departments (e.g., sales, technical support) to resolve customer issues promptly and effectively.
- Collect customer feedback and propose suggestions for product or service improvements to management. ...
Posted
2 days ago
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