Sealand Global Freight (M) Hiring! Full Time Customer Service Executive in Selangor, Earn up to MYR 3,700 - Ricebowl

Qualifications & Experience:

• Junior/Senior Executive: Preferably specialized in Freight Forwarding, Logistics, Supply Chain, or equivalent.
• Experience Advantage: Coordinating with hauliers, forwarding agents, and dealing with shipping liners is a plus.
• Work Experience: At least 1-5 years of experience in a related field preferred. Fresh graduates with the right composure and attitude are also encouraged to apply.
• Adaptability: Ability to work in a fast-moving and changing environment.
• Communication Skills: Excellent customer service and communication skills. Proficiency in Mandarin is an added advantage.
• Team Player: Strong team player, customer, and service-oriented.
• Problem Solving: Proactive, mature thinking, and good problem-solving skills.
• Computer Proficiency: Good computer proficiency in MS Office.

Tasks & Responsibilities:

• Customer Relationship: Maintain and enhance customer relationships.
• Shipment Coordination: Coordinate shipments, check, and update freight status to customers.
• Service Promotion: Promote the value of our services and products, enhancing brand image and providing quality logistics solutions.
• Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.

• Socso
• EPF
• Medical Claims
• Company Trips / Events