400+ Customer Service Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

Showing 455 jobs results for "customer service manager"
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Chat Available
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
  • Coordinate with warehouse, transportation, and operations teams to ensure smooth logistics execution.
  • Develop and maintain strong relationships with customers.
  • Handle escalated customer complaints and provide effective resolutions. ...
Problem-Solving Team Leadership
+5
Posted
4 days ago
Chat Available
MYR8,000 - MYR8,001 Per Month
Near Train Station
  • · Track operational metrics such as Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Contact Resolution (FCR), and Customer Satisfaction (CSAT).
  • · Identify opportunities to improve operational efficiency and enhance overall service performance.
  • Client Relationship Management ...
CRM systems contact centre platforms
+5

Be an early applicant!

Posted
14 hours ago
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MYR6,000 - MYR8,000 Per Month
  • Continuous Improvement (Kaizen) : Implement Toyota’s Kaizen activities and conduct dealership evaluations in strict compliance with global Toyota service operation guidelines.
  • Financial & Budgetary Control : Prepare, monitor, and execute annual operational budgets, financial forecasting models, and cost-control initiatives.
  • Team Leadership & Safety : Train, mentor, and evaluate mechanics, technicians, and advisors. Ensure complete compliance with workplace Occupational Safety and Health (OSH) and environmental regulations. ...
Exceptional team leadership analytical problem-solving capabilities
+1
Posted
2 days ago
Chat Available
MYR3,999 - MYR4,000 Per Month
  • Monitor outlet sales performance and implement initiatives to achieve revenue targets.
  • Manage outlet operational costs, including manpower, inventory, wastage, and utilities.
  • Ensure products are prepared according to company SOPs and food safety standards. ...
Food and Beverage Food Safety
+3

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Posted
15 hours ago
Chat Available
MYR8,000 - MYR15,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensure store health by monitoring ratings, disputes, prohibited content, and intellectual property compliance.
  • Source and manage product categories including gold-plated zircon jewelry, moissanite silver jewelry, and natural crystal accessories.
  • Conduct market research, competitor analysis, and identify trending products. ...
E-commerce Operations TikTok Shop
+12
Posted
19 hours ago
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Chat Available
MYR3,000 - MYR4,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Coordinate with warehouse, riders, and operations teams
  • Prepare daily/weekly customer service reports
  • Ensure good customer satisfaction and service quality ...
Customer Service Communication Skills
+3

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Posted
20 hours ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1
Posted
2 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

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Posted
a day ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
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Chat Available
MYR3,000 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Develop and manage inventory, including ordering supplies, monitoring stock levels, and conducting regular inventory counts to control costs and prevent shortages.
  • Handle customer inquiries, feedback, and complaints with professionalism and efficiency, aiming to resolve issues and enhance the overall dining experience.
  • Collaborate with the culinary team to maintain menu quality, consistency, and presentation, while also contributing to menu development and specials. ...
Restaurant Management Customer Service
+4

Be an early applicant!

Posted
2 days ago
MYR2,800 - MYR3,200 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Drive sales by effectively utilizing sales techniques, clienteling strategies, and product knowledge to meet and exceed individual sales targets.
  • Build and maintain strong, long-lasting customer relationships through exceptional service, follow-up, and personalized communication.
  • Assist with inventory management, visual merchandising, and maintaining the overall presentation and cleanliness of the boutique. ...
Luxury Sales Customer Relationship Management
+6

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Posted
10 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
Near Train Station
  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates

Melawati, Selangor

  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
7 days ago
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Chat Available
MYR2,200 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
  • Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
  • Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees. ...
Restaurant Management Customer Service
+5
Posted
6 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates

Tanjung Surat, Johor

  • Handle customer inquiries, feedback, and complaints promptly and professionally, aiming for high levels of customer satisfaction.
  • Ensure compliance with all food safety and hygiene regulations, maintaining a clean and organized work environment.
  • Support the implementation of marketing initiatives and promotions to drive sales and enhance the restaurant's reputation. ...
Food Safety Inventory Management
+5
Posted
16 days ago
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MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
  • Prepare business proposals, quotations, presentations, and tender documentation.
  • Follow up on customer enquiries, quotations, negotiations, and contract execution.
  • Coordinate closely with the Operations, Finance, and other internal departments to ensure smooth service delivery. ...
Business Development Sales
+8
Posted
3 days ago
Chat Available
MYR6,000 - MYR9,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Analyze consumer insights, market trends, and campaign performance to optimize marketing strategies and messaging.
  • Collaborate with operations and internal stakeholders to create engaging marketing content and customer experiences.
  • Manage marketing calendars, campaign timelines, budgets, and performance metrics (KPIs). ...
POS system Marketing
+1
Posted
10 days ago
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MYR2,900 - MYR3,500 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • The position is responsible for developing, implementing, and evaluating restaurant-specific plans for Sales and Profit Growth, Quality and Food, Service, Cleanliness and Condition (FSC) Standards Implementation, and People Targets, in alignment with the country plans. The role collaborates with Support Group, implements applicable programs, and provides feedback and inputs for performance improvement
  • Responsible for the overall performance of the restaurant in terms of sales and profitability while maintaining a high standard of Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality and Service rendered to all the guests patronizing our restaurants.
  • Also responsible to train and coach all new managers and station crews to provide a high standard of food preparation, service and sanitation according to the Jollibee standards. He is also responsible to ensure the smooth daily operations and availability of sufficient manpower for the restaurant.
Leadership Customer Service
+5
Posted
3 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates

George Town, Pulau Pinang

  • Adaptable, fast paced and wiling to learn/re-learn skills.
  • Friendly, customer oriented and willing to go the extra mile for our 'kawans'!
  • Willing to do physical work where necessary and stand for extended periods of time. ...
Customer Service Product Knowledge
+1

Be an early applicant!

Posted
a day ago
MYR3,500 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensure strict compliance with all food safety and hygiene standards, conducting regular checks and implementing corrective actions as needed.
  • Manage inventory levels, including ordering, receiving, and stock rotation, to minimize waste and ensure product availability.
  • Create and manage staff schedules to ensure adequate coverage during peak hours while controlling labor costs. ...
Customer Service Team Leadership
+5
Posted
8 days ago
MYR3,500 - MYR5,000 monthly
+Additional Compensation
Near Train Station
  • Control inventory levels, manage food and beverage costs, and implement cost-saving measures without compromising quality or service.
  • Ensure compliance with all health, safety, and hygiene regulations, maintaining a clean and safe environment for both staff and guests.
  • Collaborate with the culinary team to develop menus, monitor food quality, and ensure efficient kitchen operations. ...
Restaurant Management Customer Service
+5
Posted
4 days ago
Chat Available
MYR5,000 - MYR8,000 Per Month

Tebrau, Johor

  • Deliver after-sales service and maintain strong customer relationships
  • Support the sales team with technical knowledge, product demonstrations, and proposal preparation
  • Manage and guide the service team in delivering on-site customer training ...
Team Leadership Client Relationship Management
+4
Posted
16 days ago
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MYR2,500 - MYR4,000 Per Month
Fresh Graduates
  • Support the procurement of spare parts, inspect received goods, and manage inventory registration.
  • Conduct regular inventory stock counts to ensure inventory accuracy and proper spare parts management.
  • Liaise with partner workshops to coordinate inter-branch repair services, synchronize information, and maintain strong business relationships. ...
Posted
3 days ago
MYR2,000 - MYR2,200 Per Month

Kuala Lumpur International Airport, Selangor

  • Strong customer-oriented mindset, with the ability to attract, engage, and retain customers.
  • Willingness to work retail hours, including shifts, weekends, and public holidays.
  • Open to working at Naelofar, Mitsui, Sepang

Be an early applicant!

Posted
2 months ago
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Chat Available
MYR2,800 - MYR4,500 Per Month
Near Train Station
  • Foster a positive and collaborative work environment.
  • Oversee day-to-day operations of the restaurant outlet.
  • Develop and implement operational policies and procedures. ...
Outlet Management Customer Service
+5
Posted
2 days ago