- Troubleshoot, making decisions based on what is best for the township/development and assist in whatever ways to maintain the standard and quality of the management and maintenance of the townships/developments.
- Coordinate with other departments in the implementation of activities to further enhance the customer experience and expectation.
- To plan and assist the residents/owners to set up the Residents Association/Joint Management Body/Management Corporation; where applicable.
...
- Involve in enhance back-office department activities such as treasury settlements for the company finance liquidity, act as trading analysts, monitor Know Your Customer (KYC) procedures to ensure strict compliance of local and respective regulations in different regional office.
- To lead, oversee and manage the entire client management department including customer support team to ensure smooth running of business operation.
- Prepare and consolidate reports to the management.
...
- Responsible for end to end management of all e-commerce product campaigns from brief creation to creative approvals, technical development, inventory management, execution, tracking and reporting.
- Providing end-to-end project management throughout the project life cycle from initial scoping phase, through planning, estimating & budgeting, scheduling, design & development and full implementation.
- Scope projects with stakeholders, understanding their individual requirements and creating accurate documentation, including creative design briefs, functional specifications and site maps.
...
Kredit Pintar: One of Indonesia's top digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK). Over 10 million downloads, 2 million customer reviews and with a 4.4-star rating on Google Play Store.
As part of the Advance Intelligence Group, a Series-D company and ranked No. 1 on LinkedIn's 2021 Top Startups List in Singapore with over 2,000+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.
Our culture is built on values that are core to who we are and what we stand for:
...
You will lead the team, which includes Checkout, Customer Services and Operations Fulfilment section to ensure that your department is fast and efficient for IKEA's customers and cost-effective for the IKEA store. Establishing and retaining a life-long relationship with existing and new customers to drive sales growth and sustained long-term profitability by:
- Developing and delivering action plan for the store, communicating the agreed plan to the team and coach them in their action plans based on agreed goals and Key Performance Indicators (KPIs)
...
Kredit Pintar: One of Indonesia's top digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK). Over 10 million downloads, 2 million customer reviews and with a 4.4-star rating on Google Play Store.
As part of the Advance Intelligence Group, a Series-D company and ranked No. 1 on LinkedIn's 2021 Top Startups List in Singapore with over 2,000+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.
Our culture is built on values that are core to who we are and what we stand for:
...
With over 13,000+ dedicated employees, we operate 109 label producing operations in over 27 countries today. Established in 1916 and headquartered near Cincinnati, Ohio, USA, Multi-Color Corporation has grown to become one of the worlds largest and most awarded label printers today supporting the worlds most prominent brands. Starting in 2016, Multi-Color celebrated its 100th year in business! Today, Multi-Color services our primary market segments around the world through operations in the North American, Latin American, EMEA (Europe, Middle East and Africa) and Asia Pacific regions.
We are looking for a Customer Service Manager well organized, flexible, detail-oriented with strong verbal communication skills and the ability to balance multiple priorities. The individual must be able to work in a fast-paced, challenging and energetic environment.
Monitor and improve team performance in productivity, process adherence, customer satisfaction, employee satisfaction and development, attrition and absenteeism
Conduct periodic individual coaching and feedback sessions that focus on improving customer satisfaction, employee communication and technical skills
Communicate relevant performance indicators to management and agents through prompt reports
...
Delivering solutions together with our customers, suppliers and stakeholders.
As a Customer Service Manager in KPP-Antalis, you will be supporting the ocean export logistics for freight forwarding operations to ensure smooth execution of international shipments. This includes coordinating shipping documents and overseeing a team of professionals to meet customers requirements to guarantee a high level of service.
You will also work closely with other department leaders to provide excellent service and support to customers.
...
