customer service manager jobs in Malaysia

Showing 987 jobs results for "customer service manager"

 
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Undisclosed

KL City, Kuala Lumpur

  • • Monitor customer service metrics, including response time, resolution rate, and customer satisfaction, and implement strategies for continuous improvement.
  • 2. Online and Offline Customer Support:
  • • Oversee customer service efforts across various channels, including online platforms (website, mobile app, social media) and offline touchpoints (partners, retail channels, events, etc.). ...
Posted
9 days ago
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MYR6,000 - MYR8,000 Per Month

Pelabuhan Klang, Selangor

  • Ensure activities carried out are adhering to corporate compliance, global/local policies and guidelines;
  • Manage and maintain the requirements for export documentation in compliance with CBP and other government agencies
  • Actively engage in shipments problem solving ...
Posted
2 days ago
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MYR3,000 - MYR4,000 Per Month
Commission: MYR5,000 - MYR10,000

KL City, Kuala Lumpur

  • Communicate with customers and artists
  • Other receptionist and salon duties
Posted
8 days ago
SGD9,000 - SGD10,000 Per Month

Singapore

  • • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
  • • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
  • • Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment ...
Posted
3 days ago
SGD9,000 - SGD10,000 Per Month

Singapore

  • • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.
  • • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
  • • Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment ...
Posted
9 hours ago
Undisclosed

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
3 days ago
SGD5,000 - SGD8,000 Per Month

Singapore

  • Responsibilities:
  • Components:
  • * Evaluate current onboarding process ...
Posted
2 days ago
MYR4,000 - MYR6,000 Per Month

Masai

  • Communicate with customers to identify their needs / expectations and make appropriate adjustments to meet those needs.
  • Facilitate communication between internal departments such as operations, sales, and warehousing to coordinate customer orders and resolve issues efficiently.
  • Track and analyze customer service metrics, such as response times, resolution rates, and customer satisfaction scores, to identify areas for improvement and implement corrective actions as needed. ...
Posted
a day ago
SGD4,500 - SGD4,500 Per Month

Singapore

  • Gross Salary:
  • $4500/month
  • Working Hours: ...
Posted
9 hours ago
SGD2,500 - SGD4,500 Per Month

Singapore

  • 向运营经理报告
  • · Determine program placement based on factors including profit and program size;
  • 根据利润和项目规模等因素确定项目的人员配置。 ...
Posted
4 days ago
Undisclosed

Singapore

  • - Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved.
  • - Resolve customer complaints and enquiries in a professional and prompt manner.
  • - Monitor and track customer response times and quality of service. ...
Posted
4 days ago

HALLMARK SECURITY MANAGEMENT PTE. LTD.

SGD4,500 - SGD4,500 Per Month

Singapore

  • Working Hours: 11am to 1pm, 12-hour shift
  • Work Schedule: 6 days per week, weekends required, off on weekdays
  • Key Responsibilities: ...
Posted
a day ago

Agensi Pekerjaan Carpe Diem Executive Sdn Bhd

MYR6,000 - MYR16,000 Per Month

Gerbang Nusajaya

  • Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions;
  • Using the in-house system to update all key collections, defects tracking, etc.;
  • Preparing management report; ...
Posted
a day ago
SGD9,000 - SGD10,000 Per Month

Downtown Core

  • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
  • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
  • Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment ...
Posted
2 days ago
SGD5,000 - SGD8,000 Per Month

Singapore

  • Components:
  • Evaluate current onboarding process
  • Analyze customer onboarding data ...
Posted
2 days ago
Undisclosed

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
3 days ago

HALLMARK SECURITY MANAGEMENT PTE. LTD.

SGD4,500 - SGD4,500 Per Month

Singapore

  • Customer Service Manager
  • Gross Salary:
  • $4500/month ...
Posted
13 hours ago

MDE CAPITAL CONSULTANCY PTE. LTD.

SGD4,000 - SGD5,500 Per Month

Singapore

  • Job Responsibilities:
  • Oversee and manage the daily operations of the Customer Service team ensuring compliance and meet performance KPIs.
  • Handle customer feedback through various channels such as emails, social media, phone calls, and Google reviews. ...
Posted
3 days ago
Undisclosed

Singapore

  • Role and Responsibilities
  • • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.
  • • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication. ...
Posted
3 days ago

MDE CAPITAL CONSULTANCY PTE. LTD.

SGD4,000 - SGD5,500 Per Month

Singapore

  • Working Location: North-East
  • Job Responsibilities:
  • Oversee and manage the daily operations of the Customer Service team ensuring compliance and meet performance KPIs. ...
Posted
4 days ago
MYR4,500 - MYR65,004,500 Per Month

KL City

  • Build presence and establish rapport with students as a key point of contact and support to reach out to
  • Develop strong relationships with internal stakeholders (sales, faculty, coach manager) to promote teamwork and smooth program execution
  • Facilitate the smooth onboarding of students to the program after confirmation of participation ...
Posted
4 days ago
SGD2,500 - SGD4,500 Per Month

Singapore

  • Determine program placement based on factors including profit and program size;
  • 根据利润和项目规模等因素确定项目的人员配置。
  • Establish and Enforces customer services department policies and procedures. ...
Posted
4 days ago
Undisclosed

Singapore

  • Singapore - Benoi Rd
  • -
  • Sales ...
Posted
6 days ago
SGD7,000 - SGD8,000 Per Month

Singapore

  • 3. Daily shop cleaning
  • 4. Updated daily slaes record
  • Employee Benefit: ...
Posted
6 days ago
SGD3,000 - SGD4,000 Per Month

Singapore

  • 3. Daily shop cleaning
  • 4. Updated daily slaes record
  • Employee Benefit: ...
Posted
6 days ago
SGD5,000 - SGD7,000 Per Month

Singapore

  • 3. Daily shop cleaning
  • 4. Updated daily slaes record
  • Employee Benefit: ...
Posted
6 days ago
SGD3,000 - SGD5,000 Per Month

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
7 days ago
SGD3,000 - SGD4,000 Per Month

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
7 days ago
Undisclosed

Singapore

  • 2. Led the team to complete the targets set by the company, and completed the formulation, implementation and control of the internal work objectives of the department;
  • 3. Establish and improve internal assessment and training systems of the department;
  • 4. Coordinated the work among subordinate departments and provided personnel allocation plans according to the set goals; ...
Posted
7 days ago
SGD7,000 - SGD8,000 Per Month

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
7 days ago