20 Contact Centre Operations Jobs - June 2026 - High Salaries

Showing 20 jobs results for "contact centre operations"

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Chat Available
MYR2,800 - MYR3,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Conduct reconciliation checks to ensure all vessel screenings have been completed accurately.
  • Prepare and maintain daily, weekly, and monthly vessel volume reports.
  • Ensure data accuracy and compliance with internal procedures and reporting requirements. ...
Banking Problem Solving
+4

Be an early applicant!

Posted
3 hours ago
High Opportunity
MYR3,300 - MYR4,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adhere to schedule, quality standards, and information security policies.
  • Meet individual and team performance benchmarks defined by the process.
  • Participate in training, calibrations, and continuous improvement initiatives. ...
Contact Centre operations BPO operations
+11
Posted
2 days ago
MYR4,800 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adhere to schedule, quality standards, and information security policies.
  • Meet individual and team performance benchmarks defined by the process.
  • Participate in training, calibrations, and continuous improvement initiatives. ...
Communication Skills Customer Service
+4
Posted
2 days ago
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Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
a day ago
MYR3,000 - MYR3,100 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Validate that cases are: Resolved at L1 where applicable, Escalated to L2/L3 accurately and timely
  • Manage L1 escalations (within BPO scope only) before routing to internal teams
  • Conduct daily briefings, coaching, and performance reviews ...
Leadership Customer Service
+1
Posted
7 days ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
7 days ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
7 days ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
7 days ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
7 days ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
7 days ago
Undisclosed

Singapore

  • Partner with business, policy and technology stakeholders to ensure solution is aligned with service objectives, governance requirements, operational priorities and user needs.
  • Lead the procurement, implementation, onboarding, and operationalisation of Contact Centre platform and related capabilities.
  • Assess, evaluate and recommend suitable digital engagement channels such as voice, chatbot, WhatsApp, web chat, and other citizen engagement platforms to enhance accessibility and citizen experience. ...
Posted
25 days ago
SGD3,200 - SGD3,200 Per Month

Singapore

  • In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
  • Generate daily, weekly and monthly Operational Health reports to Head of Operations
  • To do planning, forecasting, implementing and monitoring of assigned campaigns ...
Posted
9 days ago
Undisclosed

KL City

  • Develop, implement and ensure compliance of SOC policies, procedures, and workflows
  • Oversee the daily operation and delivery of managed security services to customers, ensuring service level agreements (SLAs) are met or exceeded.
  • Maintain regular communication with customer to understand their security needs, provide updates on security incidents, and offer recommendations for improving their security posture. ...
Posted
8 days ago
Undisclosed

Singapore

  • Prepares agendas, minutes, and records of meetings when required.
  • Operates standard office equipment such as copiers, computer keyboard, calculators, printers, fax, sorters, collators, canner and other common to an administrate environment.
  • Assists in budget preparation and fiscal/financial record keeping. ...
Posted
3 days ago
Undisclosed

Singapore

  • [What we are looking for]
  • You should be trained in Information Technology, Facilities Management or equivalent and familiar with at least two of the following:
  • - Cisco Networking Technologies - Windows Server Administration ...
Posted
7 days ago
Undisclosed

Singapore

  • Fire Protection Systems
  • Electrical Technology
  • Air-Conditioning & Mechanical Ventilation System ...
Posted
8 days ago
Undisclosed
  • Manage cases efficiently and ensuring compliance with company policies and procedures.
  • Take ownership of cases and manage them proactively, ensuring progress aligns with the best interests of both the member and the client.
  • Ensure all calls/Chats are answered promptly, appropriately and courteously & within Service Level Agreement (SLA). ...
Posted
3 days ago
Undisclosed

Singapore

  • Serve as the first point of escalation for operational and customer-related issues.
  • Ensure all customer requests are resolved within established Service Level Agreements (SLAs).
  • Monitor real-time contact volumes, queue performance, and service levels, taking proactive actions to address shortfalls. ...
Posted
7 days ago
Undisclosed

Singapore

  • Ability to work in a fast-paced environment, with a high level of adaptability and resilience
  • Possess experience in leading a team of staff in contact centre
  • Strong team player, with a customer-centric approach and a passion for delivering exceptional service ...
Posted
7 days ago
Undisclosed

Singapore

  • Manage scheduling, workload distribution, and capacity planning to maintain optimal coverage.
  • Serve as the first point of escalation for operational and customer-related issues.
  • Service Level Management & Performance Monitoring ...
Posted
8 days ago