- Jalan 16/155 C Petaling WP Kuala Lumpur Malaysia 57000

Petaling, WP Kuala Lumpur
Working Location
Job Description
Requirements
What We're Looking For
Fresh graduates are welcome to apply, as are candidates with up to 2 years' experience in freight forwarding / logistics customer service
Diploma / Degree in any field
Eager to learn, detail-oriented, with a customer-first mindset
Organised and responsive, able to handle multiple shipments
Good command of English; additional languages an advantage
Prior forwarding / logistics experience is a plus, but not required
Responsibilities
The Role
You'll be a key point of contact for our customers coordinating shipments from booking to delivery, handling documentation, and keeping clients updated. We have clear SOPs and full training, so whether you're starting your career or already have a couple of years in the field, we'll set you up to succeed.
What You'll Do
Coordinate customer shipments from booking through to final delivery
Handle shipping documents (BL/AWB), customs coordination, and shipment status updates
Liaise with shipping lines, airlines, and international agents on ETD/ETA and follow-ups
Keep customers updated proactively and resolve issues before they escalate
Maintain accurate records and meet our service-standard timelines
Benefits
Skills
AWAN BESAR
0.4 km
MUHIBBAH
0.6 km
ALAM SUTERA
1.4 km
Important Information
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