Register new listing of products with retail partners periodically.

Support in planogram planning and implementation at designated brand counters and retail fairs.

Create Purchase Orders for on-going and seasonal stocks. ...

Customer service

Problem Solving

Documentation ...

Microsoft Office

Microsoft Powerpoint

Adobe Illustrator

Able to transfer incoming calls relating to the  relevant department correctly

Ensure all SLA are being met appropriately

Ensure the end-to-end experience for all customers at a high level of customer satisfaction.

• Develop and maintain effective and professional customer relationships.

• Support account management and transaction processing.

• Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

Provides customer service support to the organization.

Ensures and provides quality service to both internal and external customers.

Prepares customer service summary reports. ...

Prepare customer’s stock forecast report

Attend scheduled meetings as and when is required

Raise alert to customers when off-take trend does not align with forecast. ...

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. ...

• Develop and maintain effective and professional customer relationships.

• Support account management and transaction processing.

• Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

Develop and maintain effective and professional customer relationships.

Support account management and transaction processing.

Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

Following up with clients or customers to check that they’re still satisfied with any purchases.

Referring problematic issues that they cannot solve to management

Resolving customer complaints and issuing refunds as needed ...

One-on-one coaching system

Career Progression

Frequent Bonding Events ...

Perform order processing operations in compliance to rating principles as well as operator variations Perform documentation for order processing activities

Perform stock transfer / system transaction in WMS Monitor cargo handling schedules to ensure timelines are complied with

Perform system receipt of cargo ...

>> Working hours: 6pm to 3am

>> Salary: $3000 - $8000

>> Preference: Full-time job ...

Ensure all deliveries and collection are being monitored and well coordinated.

Communicate and coordinate with internal department

Record details of inquiries, comments and complaints ...

N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role Candidate with Engineering or Technical background will be preferred Proficient in Microsoft Office

Attentive to details, effective follow up skills and customer oriented mindset Good interpersonal and communication skills 5 working days per week

Working location : Joo Koon Intensive in house training will be provided to those without relevant working experience

Microsoft office

Attentive to detail

Monitor delivery and liaise with customers.

Follow up on enquiries and on time payment by customers.

Maintain good rapport and improve good customer relations. ...