Customer Service
Communication Skills
Property Management
Hospitality
Booking Management
Administrative Skills
Time Management
Organisation
Problem Solving
Microsoft Office
Google Workspace
Housekeeping Coordination
Hospitality Management
Client Relations
Facility Maintenance
Customer service
Problem Solving
Listening
Resolving Conflict
Phone Skills
Customer Inquiries
Communication Skill
Customer Satisfaction
Fluency in Cantonese
Fluency in Cantonese and Mandarin
Administer payroll processing accurately and efficiently, ensuring timely and correct payment of salaries, wages, and benefits to all employees.
Implement and manage performance appraisal systems, providing constructive feedback and facilitating professional development plans to enhance employee performance and engagement.
Handle employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures, maintaining a fair and consistent approach....
• Manage and coordinate management's calendar, including meetings, appointments, travel arrangements, and itinerary planning to ensure efficient time management.
• Handle emails, calls, and correspondence on behalf of management when required, ensuring timely and professional communication....
• Identify and assess customer needs to ensure a high level of customer satisfaction.
• Perform customer verifications based on transaction and credit limits.
• Handle customer complaints by investigating issues, completing the Customer Complaint Form, and submitting Credit Note (CN) applications as necessary, follow up Customer complaints and ensure the issue is resolved within the specific time frame....
CRM (Customer Relationship Management)
Customer Service
Information Technology
Helpdesk
Client Relationship Management
Communication Skills
Problem-Solving
Active Listening
Good communication and interpersonal skills
enabling you to build strong client relationships. Strong follow-up and coordination abilities
ensuring tasks are completed efficiently. Basic knowledge of the tender process is an added advantage
but we're committed to providing the necessary training.
Work Ethic: Ability to work independently and meet deadlines
demonstrating your commitment to delivering results.
Proficiency in Excel
Attention to detail
Organizational skills
Communication skills
Invoicing
Microsoft Excel
Accounting
Financial Reporting
Bookkeeping
Account Management