1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 1,117 jobs results for
"customer service specialist"
MYR3,200 - MYR6,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Document all interactions correctly in CRM/ticketing systems
- • Adhere to schedule, quality standards & InfoSec policies
- • Meet individual & team performance benchmarks ...
Posted
14 days ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates
- Close deals with online customers and ensure sales targets are met (typically for popular products with predetermined pricing on online platforms).
- Maintain good interaction with customers who have made purchases and follow up on their orders.
- Learn how to sell effectively on online platforms. ...
Posted
2 days ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
KLANG/ SHAH ALAM, Selangor
- Serve as a liaison between Document Processing Agent and the customer regarding shipment details and/or exceptions.
- Communicate exceptions and shipment status with customers.
- Work with Accounts Receivable. ...
Be an early applicant!
Posted
2 days ago
MYR3,200 - MYR6,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Adhere to schedule, quality standards & InfoSec policies
- • Meet individual & team performance benchmarks
- • Participate in training, calibrations & continuous improvement initiatives
Posted
14 days ago
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
4 days ago
Chat Available
Customer Service（ Mandarin Speaker）
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Manage stocks.
- Handling customer replies from Whatsapp, Live Chat, Social Media.
- Solving customer queries. ...
Posted
3 days ago
Chat Available
Customer Service (Mandarin Speaker)
MYR2,300 - MYR2,800 Per Month
Fresh Graduates
- 主动识别客户需求，并提供相关信息、解决方案或替代方案，以确保客户满意并提高客户忠诚度。
- 与跨职能团队（如销售、运营和技术支持）合作，解决客户问题并改进整体客户体验。
- 遵守公司政策、程序和客户服务标准，始终提供专业和优质的服务。 ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR4,000 - MYR5,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Update customer records and document interactions
- Escalate complex cases when necessary
- Conduct outbound calls to resolve complex issues ...
Posted
14 days ago
Chat Available
Customer Support Executive
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
3 days ago
MYR2,800 - MYR3,300 Per Month
- Schedule delivery and pick‑up appointments with shippers and receivers, including managing cancelled or rejected orders
- Investigate issues, propose solutions within authority, and escalate to relevant stakeholders when needed
- Follow up proactively to ensure issues are fully resolved within agreed timelines ...
Posted
a month ago
线上客服专员 Online Customer Service Executive
MYR3,000 - MYR5,000 monthly
Near Train Station
- Assist in preparing monthly inquiry and appointment reports
- Maintain good communication with medical and customer service teams
- Job Responsibilities
Posted
20 hours ago
Chat Available
Customer Service Representative (Cantonese Speaker)
MYR3,500 - MYR3,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
4 days ago
Customer Service (Retail)
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle daily sales including collecting payments, invoicing, settlement, rendered services, profile checking and etc. by using existing system.
- Assist Branch Manager on achieving sales targets.
- Monitor stock levels and sales, and re-order items when necessary. ...
Posted
4 days ago
Chat Available
Customer Service Executive - Electronic Products - Petaling Jaya
MYR3,000 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
- Dispatch engineers for hardware-related issues and ensure first contact resolution (FCR) wherever possible.
- Update clients on their request status accordingly.
- Achieve quarterly KPI targets set by the CS manager. ...
Posted
5 days ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
- Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
- Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
- Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history. ...
Posted
22 days ago
Chat Available
MYR1,800 - MYR2,200 Per Month
+Additional Compensation
Fresh Graduates
- Assist customers in choosing products that suit their needs
- Handle sales transactions (cash, QR, card)
- Achieve assigned sales targets ...
Be an early applicant!
Posted
24 days ago
Chat Available
Customer Service- Mandarin
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- TECHNICAL SKILLS
- Experience in insurance is an added advantage.
- Good command of verbal communication. ...
Posted
3 days ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- Ensure pro-active customer management in all customer interactions.
- Conducting and leading investigation with business areas as well as ensuring that service recovery guidelines and payouts are in line with CAAP and Customer Relations Compensation Matrix.
- Seek validation and approval for all letters and claims to customers assigned, based on CAAP (Corporate Approving Authority Policy). ...
Be an early applicant!
Posted
a month ago
Undisclosed
Fresh Graduates
Near Train Station
- Coordinate with the fulfillment team to address any delays or issues with order processing.
- Maintain accurate records of customer interactions and ongoing cases (Damage, Malfunction and Replacement).
- Work closely with other departments, such as sales, marketing, and logistics, to ensure a seamless customer experience. ...
Be an early applicant!
Posted
15 hours ago
Ecommerce Customer Service Officer
MYR2,400 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Perform administrative duties such as data entry and document filing.
- Collaborate with marketing and retail teams to enhance customer satisfaction.
- Attend brand briefings to stay informed on new collections and campaigns. ...
Posted
7 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Handle sales-related responsibilities, including facility tours, package explanation, follow-up with prospective clients, and closing bookings.
- Track prenatal clients’ expected delivery dates and provide timely reminders, basic guidance, and support.
- Ensure all relevant departments are notified of new admissions, and that all preparations are completed prior to client check-in. ...
Posted
6 days ago
Customer Service Administrator
MYR2,800 - MYR4,000 monthly
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests, issues, and enquiries, ensuring prompt and professional responses
- Perform general administrative duties, filing, and data management
- What you'll be doing
Posted
3 days ago
Customer and Operation Support
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Posted
5 days ago
Chat Available
Customer Service Executive (Online Gaming)
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor player activities and report suspicious behavior, bugs, or violations of platform policies.
- Escalate complex issues to relevant departments such as Technical Support, Operations, or Risk Management.
- Maintain accurate records of customer interactions and resolutions in the system. ...
Posted
2 days ago
Chat Available
Customer Service - Mandarin
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Adhere to workflows, system procedures, and SLA requirements
- Manage customer enquiries and service requests via email, live chat and minimal calls
- Assist with orders, cancellations, refunds, and enquiries ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,600 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...
Posted
a month ago
【6月开工】旅游业中英文客服 - Travel Mandarin Customer Service
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Deliver professional, calm, and empathetic customer service
- Record, track, and resolve cases accurately
- Adhere to workflows, system procedures, and SLA requirements ...
Posted
3 days ago
MYR4,200 - MYR4,500 Per Month
Near Train Station
- Deliver clear, professional, and empathetic communication while maintaining customer trust and satisfaction
- Ensure timely resolution within defined SLAs, minimizing escalation loops and repeat contacts
- Trigger appropriate service recovery actions to mitigate negative customer experiences and CSAT impact ...
Posted
a month ago