Agensi Pekerjaan TalentConsult Hiring! Full Time Mandarin Speaker Wanted! | Customer Service Executive | LRT Nearby | Immediate Hiring in WP Kuala Lumpur, Earn up to MYR 5,300 - Ricebowl

We are looking for Chinese-speaking Customer ServiceSpecialists to join our growing team in a well-establishedmultinational company.

If you are a Mandarin speaker with a passion for helping others, strong responsibility, and good communication skills, this role is a great fit for you.

Join us and take the next step in your career today!

Job Requirements:

• Possess a valid SPM / UEC / IGCSE certificate

• Proficient in Mandarin andEnglish(spoken & written)

• Strong communication and active listening skills

• Willing to work rotational shifts, including night shifts (allowance & proper scheduling provided)

• Minimum 6 months customer service / call center experience is an advantage

Working Hours & Location

• 9 working hours per day (including 1-hour break)

• 2 days off per week

• Locations: Cheras, Kuala Lumpur, Cyberjaya, Subang Jaya, Petaling Jaya, Ampang
  (All locations are accessible by public transport)

• Handle inbound and outboundcalls, live chat, and emailsupport

• Respond to customer inquiries with patience, responsibility, and professionalism

• Provide accurate information and ensure a good customer experience

• Update customer records and document interactions

• Escalate complex cases when necessary

• Conduct outbound calls to resolve complex issues

• Deliver high-quality service to reduce repeat contacts and escalations

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days
• Walking distance from public transportation hub
• Competitive compensation with performance-based incentives