customer service specialist jobs in Malaysia

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MYR4,500 - MYR5,500 Per Month
WFH • Fresh Graduates

KL City (+1)

  • Maintain a deep understanding of our fintech products, services, and industry trends to offer informed and relevant assistance to customers.
  • Handle customer complaints with empathy and professionalism, escalating issues when necessary to ensure customer satisfaction.
  • Document customer interactions and feedback accurately in our customer relationship management ( RM) system. ...
Communication Problem-Solving
+3
Posted
14 hours ago
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MYR3,000 - MYR4,500 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Provide courteous and professional technical support to customers.
  • Troubleshoot hardware and software, technical and network issues (e.g., reset passwords, notify members of overdue accounts and renewals, etc.)
  • Monitor the management system to identify issues and take appropriate action to maintain and control the resolution of these issues. ...
Posted
15 hours ago
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MYR2,500 - MYR4,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

  • Collect and report feedback from users and agents to superiors, and help resolve issues.
  • Review user information and content for compliance with platform rules.
  • Communicate with agents to build good relationships and drive business growth. ...
Posted
16 hours ago
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MYR2,800 - MYR4,000 Per Month
Fresh Graduates
  • Aim for first-contact resolution.
  • Collaborate with the support team for issue escalation and resolution.
  • Cultivate positive relationships with customers. ...
Posted
16 hours ago
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MYR2,500 - MYR6,000 Per Month
Fresh Graduates
  • Establish and nurture strong customer relationships.
  • Understand and address customer needs promptly.
  • Gather and analyze customer feedback. ...
Posted
14 hours ago
MYR2,500 - MYR5,000 Per Month
Commission: MYR500 - MYR5,000
Fresh Graduates
Posted
14 hours ago
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MYR3,000 - MYR4,000 Per Month
Fresh Graduates
  • - Assist customers with product selection, orders, billing inquiries, and general assistance.
  • - Resolve customer complaints with patience and professionalism, aiming for first-contact resolution.
  • - Collaborate with other departments to ensure seamless customer experiences.
Posted
15 hours ago
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MYR2,200 - MYR2,800 Per Month
Fresh Graduates
  • Any ad-hoc tasks assigned by immediate Superior.
Posted
5 days ago
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More than MYR4,000 Per Month
Fresh Graduates
  • Manage clients' feedback and relay IT to relevant teams proactively
  • Update clients proactively on feedback progress
  • Update clients on new product updates and functions ...
Posted
3 days ago
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MYR3,500 - MYR4,700 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Resourceful, able to multitask and has high attention to detail will be a great addition to the team.
  • Self-motivated and able to work independently and contribute to cross-functional and global teams, is flexible and can quickly adjust to frequent process and information changes, and can work under pressure.
Customer service Phone Skills
+1
Posted
5 days ago
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MYR4,000 - MYR6,000 Per Month
Fresh Graduates

KL City, Kuala Lumpur

Problem-Solving Product Knowledge
+1
Posted
4 days ago
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MYR3,500 - MYR4,700 Per Month
Fresh Graduates
  • Provide feedback to management concerning possible problems or areas of improvement
  • Participate in training to improve work performance
  • As a Teammate, you must:
Customer Services Cantonese
+1
Posted
5 days ago
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Up to MYR3,500 Per Month
Commission: MYR1,000 - MYR5,000
Fresh Graduates
  • To service customer by handling enquiries, handle appointment, check in, do agreement and etc.
  • To provide marketing support to the team like posting etc.
  • To update daily analysis of enquiries ...
Posted
2 days ago
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MYR3,500 - MYR4,000 Per Month
Fresh Graduates
  • - Resolve customer complaints with patience and professionalism, aiming for first-contact resolution.
  • - Collaborate with other departments to ensure seamless customer experiences.
Customer service Phone Skills
+2
Posted
3 days ago
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MYR3,000 - MYR4,500 Per Month

KL City, Kuala Lumpur

  • Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
  • Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
  • Build sustainable relationships and engage customers by taking the extra mile. ...
Customer service Market Knowledge
+5
Posted
2 days ago
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MYR5,000 - MYR7,500 Per Month
Fresh Graduates
  • Establish a trusted strategic advisor relationship with our clients
  • Maintain sustainable relationships with clients through active engagement and open communication
  • Provide appropriate solutions or alternatives in the most effective/efficient manner to resolve customers issues ...
Customer service Phone Skills
+2
Posted
2 days ago
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MYR4,000 - MYR6,000 Per Month
Fresh Graduates
  • To be constantly guided by company's service standards.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow procedures, guidelines and policies
Posted
3 days ago
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MYR5,000 - MYR6,000 Per Month
  • Attends all required training.
  • Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients.
  • Maintains confidentiality as policies. ...
Posted
10 days ago
MYR5,000 - MYR6,500 Per Month

KL City, Kuala Lumpur

  • Understand and provide business strategies, and improve customer service by implementing self-service.
  • Continuously improve the workflow.
  • Communicate with the team leader and/or manager to perform the administrative duties of the office when the work requires. ...
Posted
12 days ago
MYR3,800 - MYR4,500 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Professional customer service skills with a solutions mindset, including the ability to deliver an exemplary customer experience.
  • Constantly work towards improving customer experience.
  • Handle customers and vendors' requests, as well as external communication with them.
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
  • Perform call back with customers for transaction confirmations
  • Respond to customers’ queries and concerns with the aim of achieving first call resolution
  • Identify customers’ needs, clarify information, evaluate problems raised by the customers, and provide comprehensive answers and appropriate solutions ...
Posted
a month ago
MYR3,800 - MYR4,500 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Professional customer service skills with a solutions mindset, including the ability to deliver an exemplary customer experience.
  • Constantly work towards improving customer experience.
  • Handle customers and vendors' requests, as well as external communication with them.
Posted
a month ago
Undisclosed

WP. Kuala Lumpur

  • Be proficient in the traditional mediums of customer contact, call-ins, emails, online chats and also social media responses.
  • Attend to clients’ enquiries on our product offerings, account opening / management matters and general enquiries.
  • Reach out to our internal base of clients for their account matters. ...
Posted
3 days ago
Undisclosed

KL City

  • Proactively conduct customer satisfaction surveys and gather valuable feedback to continuously enhance the customer experience
  • Collaborate seamlessly with internal teams, such as sales, marketing, and operations, to ensure a seamless and seamless customer journey
  • Identify opportunities for process enhancements and actively contribute to developing customer service policies and procedures ...
Posted
a day ago
Undisclosed

KL City

  • Proactively conduct customer satisfaction surveys and gather valuable feedback to continuously enhance the customer experience.
  • Collaborate seamlessly with internal teams, such as sales, marketing, and operations, to ensure a seamless and seamless customer journey.
  • Identify opportunities for process enhancements and actively contribute to developing customer service policies and procedures. ...
Posted
a day ago
Undisclosed

WP. Kuala Lumpur

  • Exp: 0 to 2 Years/Fresh graduates can also apply(Training will be provided for fresh graduates.)
  • *Only Malaysia Citizens can apply
  • Required Skills: ...
Posted
2 days ago

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