1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
Showing 1,167 jobs results for
"customer service specialist"
Chat Available
Customer Service Specialist
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain clinic spreadsheet and attendance updates.
- Follow up patients’ following dental procedures (e.g., extraction, filling, scaling) based on CRM records and ensure appointments are booked and completed.
- Gather complaint information and escalate to backend. ...
Posted
6 hours ago
MYR8,000 - MYR8,350 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor pending tickets and ensure timely resolution per SLAs.
- Provide regular updates to customers until issues are fully resolved.
- Maintain accurate logs of customer interactions and resolutions. ...
Posted
a day ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
5 days ago
Chat Available
Customer Service Specialist - English Speaker (Shipping Label)
MYR2,800 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. ...
Posted
11 days ago
Chat Available
Customer Service Specialist (Mandarin Speaker)- Urgent
MYR3,000 - MYR7,000 Per Month
George Town, Pulau Pinang
- Receive and process order instructions, pickup/delivery details, and special requirements.
- Monitorreal-time shipment tracking through logistics systems and carrier platforms.
- Provide daily shipment status updates to clients and HQ teams. ...
Posted
5 hours ago
MYR3,200 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- - Adhere to schedule, quality standards, and information security policies.
- - Meet individual and team performance benchmarks defined by the process.
- - Participate in training, calibrations, and continuous improvement initiatives.\ ...
Posted
21 days ago
Chat Available
MYR2,600 - MYR2,700 Per Month
Fresh Graduates
Near Train Station
- Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
- Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
- Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...
Be an early applicant!
Posted
a day ago
Chat Available
Customer Service Specialist (Mandarin Speaker)
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate issues appropriately.
- Compose thoughtful and accurate messages or customize prepared responses to customer emails.
- Research information and troubleshoot problems using available resources. ...
Posted
a day ago
Chat Available
Ecommerce Customer Service
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
5 hours ago
Chat Available
Customer Support Executive
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Be an early applicant!
Posted
3 hours ago
E-commerce Customer Service
MYR2,000 - MYR3,000 Per Month
- Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfilment.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate complex issues to senior representatives or supervisors. ...
Posted
4 days ago
Customer Service Executive (E-commerce)
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Manage and respond to customer reviews in a professional manner
- Coordinate with internal teams regarding order and logistics issues
- Ensure timely responses and maintain high customer satisfaction ...
Posted
5 days ago
MYR1,700 - MYR4,000 Per Month
Fresh Graduates
- Close deals with online customers and ensure sales targets are met (typically for popular products with predetermined pricing on online platforms).
- Maintain good interaction with customers who have made purchases and follow up on their orders.
- Learn how to sell effectively on online platforms. ...
Posted
3 days ago
Chat Available
Customer Service（ Mandarin Speaker）
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Manage stocks.
- Handling customer replies from Whatsapp, Live Chat, Social Media.
- Solving customer queries. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
5 days ago
Business Support Specialist (Customer Service)
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
2 days ago
Chat Available
Customer Service Representative (Cantonese Speaker)
MYR3,500 - MYR3,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
5 hours ago
Chat Available
Customer Service- Mandarin
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- TECHNICAL SKILLS
- Experience in insurance is an added advantage.
- Good command of verbal communication. ...
Posted
3 days ago
Chat Available
MYR1,800 - MYR2,200 Per Month
+Additional Compensation
Fresh Graduates
- Assist customers in choosing products that suit their needs
- Handle sales transactions (cash, QR, card)
- Achieve assigned sales targets ...
Be an early applicant!
Posted
8 days ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
- Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
- Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
- Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history. ...
Posted
6 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
7 days ago
MYR2,800 - MYR3,300 Per Month
- Schedule delivery and pick‑up appointments with shippers and receivers, including managing cancelled or rejected orders
- Investigate issues, propose solutions within authority, and escalate to relevant stakeholders when needed
- Follow up proactively to ensure issues are fully resolved within agreed timelines ...
Posted
11 days ago
Customer Service Administrator
MYR2,800 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests, issues, and enquiries, ensuring prompt and professional responses
- Perform general administrative duties, filing, and data management
- What you'll be doing ...
Posted
a day ago
Undisclosed
Near Train Station
Be an early applicant!
Posted
22 days ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- Ensure pro-active customer management in all customer interactions.
- Conducting and leading investigation with business areas as well as ensuring that service recovery guidelines and payouts are in line with CAAP and Customer Relations Compensation Matrix.
- Seek validation and approval for all letters and claims to customers assigned, based on CAAP (Corporate Approving Authority Policy). ...
Be an early applicant!
Posted
13 days ago
Chat Available
Customer Service Executive - Electronic Products - Petaling Jaya
MYR3,000 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
- Dispatch engineers for hardware-related issues and ensure first contact resolution (FCR) wherever possible.
- Update clients on their request status accordingly.
- Achieve quarterly KPI targets set by the CS manager. ...
Posted
a day ago
Ecommerce Customer Service Officer
MYR2,400 - MYR2,900 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Perform administrative duties such as data entry and document filing.
- Collaborate with marketing and retail teams to enhance customer satisfaction.
- Attend brand briefings to stay informed on new collections and campaigns. ...
Posted
3 days ago
MYR3,700 - MYR4,000
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Translate complex crypto concepts into simple, clear guidance for CS agents
- Conduct onboarding training for new hires and refresher sessions for existing staff
- Identify knowledge gaps and work with QA/CS teams to improve agent performance ...
Posted
a month ago
Customer and Operation Support
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Posted
a day ago