1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer service specialist"
支持聊天
Customer Service Specialist
支持聊天
Customer Service Specialist
MYR3,000 - MYR4,000 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Maintain clinic spreadsheet and attendance updates.
- Follow up patients’ following dental procedures (e.g., extraction, filling, scaling) based on CRM records and ensure appointments are booked and completed.
- Gather complaint information and escalate to backend. ...
Posted
a day ago
支持聊天
Customer Service Specialist
MYR3,000 - MYR3,500 每月
Petaling, WP Kuala Lumpur
靠近火车站
- Analyze customer interactions and feedback to identify trends and opportunities for improvement.
- Record and report on key performance indicators, such as response time and customer satisfaction scores.
- You will participate here ...
Posted
a day ago
支持聊天
MYR3,000 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Maintain accurate and up-to-date client records and booking information in the system.
- Follow up with clients after initial appointments to gather feedback and assess ongoing needs.
- In alignment with practitioner recommendations, identify suitable additional services or treatment plans to support client outcomes. ...
Posted
2 days ago
支持聊天
MYR4,000 - MYR5,500 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile ...
Posted
7 days ago
支持聊天
Undisclosed
WFH • Fresh Graduates
Singapore, East
- Process refund requests in accordance with company policies.
- Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
- Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom. ...
Posted
4 days ago
MYR8,000 - MYR8,350 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Monitor pending tickets and ensure timely resolution per SLAs.
- Provide regular updates to customers until issues are fully resolved.
- Maintain accurate logs of customer interactions and resolutions. ...
Posted
18 days ago
支持聊天
MYR3,500 - MYR4,500 每月
Fresh Graduates
靠近火车站
- Good communication skills in EnglishandMandarin (spoken and written)
- Minimum SPM or equivalent qualification
- At least 1 year of customer service experience is preferred ...
Posted
13 days ago
MYR4,000 - MYR4,500 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Assist in handling urgent incidents and escalated complaints effectively, promptly, and professionally.
- Complete other daily tasks assigned by supervisors independently.
- Handle daily customer inquiries via phone, email, and live chat, providing professional consultation and effective communication. ...
Jadilah pemohon terawal!
Posted
3 days ago
支持聊天
MYR3,500 - MYR4,700 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Update customer records and document interactions
- Escalate complex cases when necessary
- Deliver high-quality service to reduce repeat contacts and escalations ...
Posted
11 days ago
MYR4,000 - MYR4,750 每月
靠近火车站
Jadilah pemohon terawal!
Posted
11 days ago
MYR8,500 - MYR9,000 monthly
靠近火车站
- Resolve customer concerns professionally while maintaining a high level of service quality
- Maintain accurate records of customer interactions and follow-up actions
- Adhere to company policies, procedures, and service standards
Posted
11 days ago
支持聊天
MYR4,000 - MYR5,100 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved issues to the appropriate department when necessary.
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner. ...
Posted
15 days ago
支持聊天
Customer Service Specialist - English Speaker (Shipping Label)
MYR2,800 - MYR4,000 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. ...
Posted
a month ago
MYR3,200 - MYR5,500 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- - Adhere to schedule, quality standards, and information security policies.
- - Meet individual and team performance benchmarks defined by the process.
- - Participate in training, calibrations, and continuous improvement initiatives.\ ...
Posted
a month ago
Business Support Specialist (Customer Service)
MYR4,000 - MYR6,500 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
a day ago
支持聊天
Company Confidential
MYR3,999 - MYR4,000 每月
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
靠近火车站
- Process refund requests in accordance with company policies.
- Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
- Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom. ...
Posted
2 days ago
Customer Service Executive (E-commerce)
MYR2,000 - MYR2,500 每月
Fresh Graduates
靠近火车站
- Manage and respond to customer reviews in a professional manner
- Coordinate with internal teams regarding order and logistics issues
- Ensure timely responses and maintain high customer satisfaction ...
Posted
4 days ago
支持聊天
MYR2,600 - MYR2,700 每月
Fresh Graduates
靠近火车站
- Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
- Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
- Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...
Posted
8 days ago
Customer Service Coordinator
MYR2,000 - MYR2,300 每月
Fresh Graduates
- Issue Purchase Order (PO) and follow up on deliveries
- Maintain purchasing records and documentation
- Perform any ad-hoc duties as assigned from time to time by the supervisor ...
Jadilah pemohon terawal!
Posted
a day ago
MYR4,000 - MYR5,000 每月
Fresh Graduates
靠近火车站
- Deliver professional, calm, and empathetic customer service
- Record, track, and resolve cases accurately
- Adhere to workflows, system procedures, and SLA requirements ...
Jadilah pemohon terawal!
Posted
a day ago
Customer Experience Specialist
Undisclosed
Fresh Graduates
靠近火车站
- Coordinate with the fulfillment team to address any delays or issues with order processing.
- Maintain accurate records of customer interactions and ongoing cases (Damage, Malfunction and Replacement).
- Work closely with other departments, such as sales, marketing, and logistics, to ensure a seamless customer experience. ...
Jadilah pemohon terawal!
Posted
2 days ago
支持聊天
Customer Support Executive
MYR3,000 - MYR4,500 每月
靠近火车站
- Able to work independently as well as part of a team including shift rotation.
- Able to multitask and leveraged to other support / function based on business requirements.
- Correctly identify call type, utilize appropriate system resource and adhere to logging procedures. ...
Posted
4 days ago
Banking Support- Life Insurance (Mandarin Speaker)
MYR3,800 - MYR4,500 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Work with internal teams to address complex cases and escalate when necessary.
- Maintain professional, empathetic, and customer-focused communication.
- Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
Jadilah pemohon terawal!
Posted
2 days ago
支持聊天
Ecommerce Customer Service
MYR3,000 - MYR4,500 每月
+额外补偿
Fresh Graduates
靠近火车站
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
a day ago
MYR4,000 - MYR8,000 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
- Analyze sales data regularly to support operational analysis, adjust strategies and propose optimizations based on performance metrics.
- Ensure that all operational practices and website content comply with relevant laws, regulations, and company brand guidelines. ...
Posted
a day ago
Customer Service Professional
MYR1,800 - MYR2,260 每月
Fresh Graduates
KL City, WP Kuala Lumpur
靠近火车站
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Jadilah pemohon terawal!
Posted
2 days ago
支持聊天
MYR5,000 - MYR6,000 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Stay up to date with digital marketing trends, tools, and best practices to provide valuable support.
- Perform additional duties and responsibilities as assigned by management to support the maintenance, improvement, and effective implementation of TDCX’s Quality Management System.
- We are seeking a dynamic and customer focused individual to join our team as a Customer Service Specialist. This position is specifically focus on the Hong Kong marketandHong Kong customers. ...
Posted
7 days ago
支持聊天
Indoor Sales Cum Customer Service
MYR2,500 - MYR5,000 每月
+额外补偿
- Collaborate closely with the operations and customer service teams to ensure smooth execution of shipments and effective communication with clients.
- Maintain and update customer records and sales activities in the company's CRM or forwarding system, ensuring data accuracy.
- Proactively identify opportunities to upsell or cross-sell additional logistics services to existing and potential customers. ...
Posted
4 days ago
支持聊天
SGD2,600 - SGD3,200
+额外补偿
Fresh Graduates
Singapore, Singapore
- Working with the accounts department to resolve clients' outstanding payment matters.
- Maintaining accurate records, including daily job sheets, data backup, and weekly filing of completed orders.
- Sales Incentive Programme - Participating in sales-related activities, including cold calling, sales marketing, direct mailers, data collection, EDM, and social media. ...
Posted
11 days ago