Maintain patient records with accuracy and confidentiality, including updating personal information, treatment histories, and insurance details.
Assist dental staff with basic chairside duties as needed, such as preparing treatment rooms, sterilizing instruments, and handing instruments to the dentist.
Manage inventory of dental supplies, place orders when necessary, and ensure the reception area and treatment rooms are clean, organized, and well-stocked.
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To assist to send patients to other department such as Radiology, Laboratory, etc for clinical investigations or tests.
To schedule patient appointment via system (ENCOREMED) and to fully utilize the appointment system to streamline scheduling, enhance patient engagement, and ensure a smooth and coordinated care experience throughout the patient's journey
To update on daily census and manage database filing systems. Dispatched patient medical records to HIMS after clinic session is closed.
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Client Relationship Management
Sales Support
Administrative Support
Communication Skills
Team Collaboration
Problem-Solving
Time Management
Time Management
Time Management
Office Management
Calendar Management
Travel Arrangements
Record Keeping
Communication Skills
Time Management
Problem Solving
Attention to Detail
Microsoft Office
Customer Service
Teamwork
Organization Skills