KPJ Healthcare Berhad Hiring! Full Time Clinic Receptionist, Consultation Clinic in Selangor - Ricebowl

• SPM with credit in English

• 2 to 3 years’ experience

• Computer literate with good typing skill

• Good English proficiency (communication and writing)

SUMMARY OF DUTIES

• Provide reception services by general office management (administrative and clerical) at Consultant Clinic to customers, consultant and staff.

MAIN RESPONSIBILITIES

• Conformance to stipulated policies and procedures in term of practices, documentation completeness and monthly report submission.

• Handling daily outpatient visit

• Managing outpatient appointment

• Ensure confidentiality of patient information

• Liaise with companies for validation of guarantee letter (GL)

• Ensure submission of chargers according to hospital system

• Organize patient referral to other clinics or services

• Attend to enquiries or redirect enquiries to respective destination

• Receive and acknowledge internal and external referral or circular

• Cover and rotate duties among staff when the need arises

• Carry out duties as delegated by the Patient Service In Charge

• Participates actively in all quality improvement activities and any other new service that is introduced by the hospital management.

• Ensure compliance of Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety

• Policies on patient and family rights are addressed at all times

• Carries out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994:-

• To take reasonable care at work for the safety of yourself and other persons;

• To co-operate with your employer or any other person in the discharge of any duty;

• To wear or use any protective equipment or clothing provided by the employer

• To comply with any instruction or measure on occupational safety and health.

• Work collaboratively with leaders, clinicians, staff, visitors and patients in the development and promotion of behaviors, environment and patient care solutions.