Customer Relations: Develop initiatives to enhance customer satisfaction and loyalty. Manage communication channels with customers, including email marketing and social media, to maintain engagement and address feedback.
Advertising Execution: Implement advertising strategies in collaboration with the creative team to maintain brand consistency. Monitor advertising budgets and timelines to ensure campaigns are delivered efficiently.
Public Relations: Support public relations efforts to maintain a positive image of the brand in the media. Assist in organizing media events and press conferences to enhance brand visibility.
...
Collaboration and Support: Work closely with the operations and HR departments to align training initiatives with overall business objectives and human resource strategies. Provide ongoing support to department heads and managers in SOP application and troubleshooting.
Documentation and Reporting: Maintain accurate and up-to-date documentation of all SOPs, training materials, and training records. Prepare reports on the outcomes of training sessions and SOP implementation, highlighting success areas and points of improvement.
Innovation and Improvement: Stay abreast of the latest trends and best practices in the F&B industry to continually enhance the SOPs. Innovate training and development strategies to improve efficiency and effectiveness within the organization.
...
Matlamatnya adalah untuk mengekalkan peralatan dapur berada dalam keadaan baik. Jawatan ini juga mencipta nilai untuk operasi dengan melakukan penyelenggaraan pencegahan dan pembetulan yang membawa kepada peningkatan masa operasi dan kebolehpercayaan sekali gus membantu restoran memenuhi matlamat pengeluaran dan kualiti mereka.TUGAS DAN TANGGUNGJAWAB::
