5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 8,935 jobs results for "call center agent"

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Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
  • Handle customer inquiries, complaints, and follow-ups in a timely manner.
  • Maintain accurate records of orders, deliveries, and customer information.
  • Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Customer Service Communication
+4
Posted
2 days ago
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Chat Available
MYR2,800 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide excellent support experience to customers via all relevant communication channels.
  • Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
  • Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. ...
Posted
21 days ago
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Chat Available
MYR4,000 - MYR4,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
  • Proactively escalate challenging cases to the team leader for additional support and guidance.
  • Maintain a high standard of professionalism and empathy in all communications. ...
Banking Customer Service Insurance
+7
Posted
9 hours ago
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MYR4,000 - MYR5,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and escalate issues appropriately.
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails.
  • Research information and troubleshoot problems using available resources. ...
Customer Service Chinese Language Proficiency
+2
Posted
13 hours ago
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MYR2,000 - MYR3,000 monthly
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • · Assist in maintaining inventory accuracy and preparing stock reports.
  • · Prepare and update logistics-related documentation and records.
  • · Provide administrative support to the Logistics Department. ...
Account Management Account Payable
+1
Posted
2 days ago
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MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle accurate documentation and collect feedbacks / recommendations from customers.
  • Ensuring excellent service is delivered to customers.
  • Other Ad-hoc duties as assigned from time to time. ...
Posted
4 days ago
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Chat Available
MYR2,800 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
  • Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
  • Build sustainable relationships and engage customers by taking the extra mile ...
Posted
13 hours ago
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MYR2,500 - MYR3,500 Per Month
  • d. Assist in accounts receivable (AR) and collection processes, ensuring timely follow-ups and reconciliations.
  • e. Coordinate with internal departments to ensure smooth processing of financial and administrative transactions.
  • f. Handle customer inquiries and provide professional customer service support. ...
Proficient in Microsoft Office applications particularly Excel and Word.
+6
Posted
4 days ago
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MYR2,300 - MYR3,000 Per Month
Near Train Station
  • Maintain resident information, reports, and administrative documentation.
  • Coordinate room readiness and occupancy updates with relevant departments.
  • Assist with billing verification and basic charge posting. ...
Sales Customer Service
+4
Posted
13 hours ago
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Chat Available
MYR3,500 - MYR4,500

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and assess customers' needs to achieve satisfaction, offering appropriate solutions and alternatives.
  • Process orders, forms, applications, and requests accurately and efficiently.
  • Follow communication procedures, guidelines, and policies to ensure consistent customer service. ...
电脑操作 打字
+4
Posted
3 days ago
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Chat Available
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
  • Handle customer complaints and issues with professionalism and empathy, working towards satisfactory resolutions.
  • Maintain customer records by updating account information and logging all interactions.
  • Collaborate with other departments, such as dispatch and operations, to ensure smooth service delivery and customer satisfaction. ...
Basic Computer Skills Teamwork
+2
Posted
3 days ago
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Chat Available
MYR3,200 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
  • Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
  • Build sustainable relationships and engage customers by taking the extra mile ...
Posted
13 hours ago
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MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • TECHNICAL SKILLS
  • Experience in insurance is an added advantage.
  • Good command of verbal communication. ...
Mandarin Chinese Customer Service
+1
Posted
2 days ago
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Chat Available
MYR3,500 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
  • KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
  • We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
3 days ago
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MYR2,000 - MYR3,300 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Submit a daily sales update of the previous day’s performance in the designated WhatsApp group.
  • Coordinate with the operations, warehouse, and delivery teams to ensure accurate order processing and timely deliveries.
  • Monitor daily orders including payment verification, packing accuracy, and dispatch timing. ...
Online Sales Support Product Knowledge
+5
Posted
2 days ago
Undisclosed
  • Handling daily operations at check in counter and departure gate as per SLA.
  • Key Accountability
  • Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA

Be an early applicant!

Posted
8 days ago
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Chat Available
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
  • - Follow up on leads and customer inquiries quickly.
  • - Work with internal teams to ensure customer satisfaction.
  • - Keep accurate sales records and databases. ...
Customer Service Telemarketing
+5
Posted
14 hours ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Ensure pro-active customer management in all customer interactions.
  • Conducting and leading investigation with business areas as well as ensuring that service recovery guidelines and payouts are in line with CAAP and Customer Relations Compensation Matrix.
  • Seek validation and approval for all letters and claims to customers assigned, based on CAAP (Corporate Approving Authority Policy). ...

Be an early applicant!

Posted
24 days ago
Chat Available
MYR3,500 - MYR5,000 Per Month
Near Train Station
  • Serve as the primary contact for customer inquiries, order tracking, documentation requests, and complaint resolution.
  • Prepare, verify, and manage export documentation to support international shipments and regulatory requirements.
  • Manage contract administration, trade documentation, and system updates to ensure accuracy and compliance. ...
Accounts Payable Order Management
+2
Posted
23 days ago
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MYR3,400 - MYR4,000
Near Train Station
  • Manage blocked orders and support basic credit and payment enquiries (cash allocation, refunds, direct debit issues).
  • Own end-to-end dispute management, including logging cases, investigation, follow-up, and closure communication.
  • Handle customer complaints, feedback, and service issues while ensuring resolution within agreed SLA. ...
Communication Excel
+5
Posted
5 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • * Training will be provided by supervisor
Posted
2 days ago
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Chat Available
MYR2,500 - MYR5,500 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Record customer enquiries accurately in the system.
  • Work closely with internal team members to solve customer issues.
  • Maintain good service quality and response time. ...
Customer Service Communication Skills
+3
Posted
4 days ago
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Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Maintain customer records and update information in the CRM system.
  • Process orders, forms, applications, and requests.
  • Identify and assess customers' needs to achieve satisfaction. ...
Customer Support Communication Skills
+10

Be an early applicant!

Posted
4 days ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
  • Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
  • Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
  • Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history. ...
Posted
17 days ago
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MYR2,500 - MYR4,000 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Support daily retail and customer service operations协助门店及客户服务工作
  • Provide basic eye wellness service (training provided)提供基础眼部护理服务(提供培训)
  • Maintain cleanliness and good customer experience保持环境整洁及良好客户体验 ...
Customer Service Communication Skills
+3
Posted
a month ago
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MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
2 days ago
MYR3,100 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...
Customer Service Communication Skills
+9
Posted
a month ago
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Chat Available
MYR1,700 - MYR4,000 Per Month
  • Coordinate with operations team for smooth delivery.
  • Conduct live session as well ya and also handle walk in customer
  • Handle customer inquiries via WhatsApp, DM, FB & IG. ...
Customer Service Communication Skills
+3
Posted
12 hours ago
Undisclosed
  • Manage customer orders, reservations, takeaway, and delivery arrangements
  • Follow up on customer complaints and feedback professionally
  • Introduce products, menus, and ongoing promotions to customers ...
Customer Service Administrative Support
+5
Posted
10 hours ago
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MYR3,000 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
  • Dispatch engineers for hardware-related issues and ensure first contact resolution (FCR) wherever possible.
  • Update clients on their request status accordingly.
  • Achieve quarterly KPI targets set by the CS manager. ...
Mandarin Language Proficiency Customer Service
+11
Posted
4 days ago