5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

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Chat Available
MYR6,500 - MYR8,500 Per Month

55100 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
  • Workflow Optimization:Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
  • Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Mathematics Microsoft Excel
+2

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Posted
an hour ago
High Opportunity
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Chat Available
MYR2,500 - MYR4,000 Per Month
Near Train Station
  • Highly Preferred Immediate Joiners
  • Training will be provided
  • Onboarding Dates: August 2026 ...
Mandarin Customer Service
+1

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Posted
an hour ago
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Chat Available
MYR4,300 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner ...

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Posted
11 minutes ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates
Mandarin Chinese Customer Service
+5

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Posted
2 hours ago
High Opportunity
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Mandarin Chinese Customer Service
+5

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Posted
6 hours ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Fresh Graduates

George Town, Pulau Pinang

  • Excellent English proficiency (minimum CEFR C1) in speaking, reading, writing, and listening.
  • Strong customer service, communication, active listening, and problem-solving skills.
  • Positive attitude with the ability to remain calm, empathetic, and professional in a fast-paced environment. ...
English Strong customer service
+1

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Posted
6 hours ago
Chat Available
MYR2,800 - MYR3,000 Per Month
Fresh Graduates
  • Good communication and interpersonal skills.
  • Comfortable working in a fast-paced customer service environment.
  • Basic computer literacy and ability to navigate multiple systems. ...
English Good communication
+1

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Posted
6 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Experience in Call Centre, Banking or Customer Service environment will be an advantage.
  • Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
  • Possess a pleasant voice & good telephone etiquette. ...

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Posted
an hour ago
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MYR1,800 - MYR2,500 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain professionalism and represent the company with integrity at all times.
  • Complete any additional tasks assigned by management in support of service excellence.
  • Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...

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Posted
4 hours ago
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MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
  • Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
  • Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
articulate issues positive attitude
+1

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Posted
13 days ago
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MYR3,000 - MYR5,000 Per Month
Near Train Station
  • Support daily office operations
Handle customer inquiries via WhatsApp / phone / email Assist in scheduling
+2

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Posted
12 days ago
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Chat Available
MYR4,500 - MYR4,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Fluent in Mandarin
  • Hotel industry experience is mandatory
  • Preferred experience in Front OfficeorReservations ...

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Posted
4 hours ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Handle cash transactions, operate POS systems, and ensure accurate daily sales reconciliation.
  • Resolve customer inquiries and complaints promptly to ensure a positive dining experience.
  • Work closely with team members to support smooth operations during peak hours. ...
Communication Skills Customer Service
+14

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Posted
a day ago
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MYR3,000 - MYR4,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Collaborate with other departments to ensure customer satisfaction.
  • Provide product or service information to customers clearly and professionally.
  • Follow up with customers to ensure issues are fully resolved. ...
Mandarin Chinese Communication Skills
+3
Posted
a day ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

George Town, Pulau Pinang

  • Provide customs advice and guidance: To offer guidance and advice to clients regardingcustoms regulations, procedures, and requirements and assist in interpreting complex customs laws and help clients navigate through customs processes efficiently.
  • Coordinate with shipping and logistics teams: To collaborate with shipping and logistics teams to ensure timely and efficient transportation of goods. They provide necessary documentation to shipping agents, monitor shipment status, and facilitate customs clearance processes.
  • To be responsible for overseeing the entire process of importing and exporting goods, including preparing and submitting necessary documentation, such as customs declarations, invoices, and shipping documents. ...
Customer Service Import Operations
+6

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Posted
a day ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • People• Resource management i.e. annual leave / attendance / branch meeting.• Participate in staff development including Structure on the Job Training (SOJT) /coaching.
  • Other Responsibilities• To manage and undertake ad-hoc assignments assigned by Management fromtime to time.• Social commitment activities involvement (CSR).• To ensure cleanliness of the bank’s premise & SSL area.• Relief duties as and when required.• When performing relief function – Ensure compliance on on-boarding process andpolicy of new accounts – SA/CA/FD/SDB

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Posted
7 hours ago
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Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Good communication and customer service skills
  • Malaysian/local candidates onlyShare resume to kanika.m@solveitconsultant or whatsapp +919990232294
  • Customer Support Specialist (Mandarin) – Hotel Industry ...

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Posted
2 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
Mandarin Chinese Customer Service
+5

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Posted
6 hours ago
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Chat Available
MYR2,800 - MYR4,200 Per Month
Near Train Station
  • Maintain accurate and up-to-date customer records, documenting interactions, transactions, and resolutions in the company's CRM system.
  • Collaborate with internal teams, including sales, production, and logistics, to ensure timely and efficient order fulfillment and customer satisfaction.
  • Provide product information and technical support to customers, addressing inquiries related to printing and packaging solutions. ...
Customer service Market Knowledge
+7

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Posted
4 hours ago
Chat Available
MYR2,500 - MYR3,000 Per Month

Kuala Lumpur International Airport, Selangor

  • Prepare sales reports for senior management.
  • Keep a meticulous record of shipment information.
  • Help manage current customer accounts. ...
Customer Service Logistics Coordination
+1

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Posted
a day ago
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Chat Available
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
  • Data-sensitive with strong documentation and reporting discipline.
  • Proficient in Microsoft Office; CRM or service system experience preferred.
  • Able to work effectively with dealers and cross-functional teams. ...

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Posted
7 hours ago
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Chat Available
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
Call Center Management Customer Service
+4
Posted
6 hours ago
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Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation

Bandar Kuala Lumpur, 59000

Near Train Station
  • Maintain accurate customer records and update information in the database.
  • Process orders and manage billing inquiries related to dental prostheses.
  • Collaborate with the dental laboratory team to ensure customer satisfaction with products. ...
Customer Support Problem Solving
+10
Posted
a day ago
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Chat Available
MYR2,500 - MYR3,800 Per Month
Fresh Graduates
  • Evaluate and appraise items for pawning, selling, or buying
  • Explain loan terms, interest rates, and repayment policies
  • Handle cash transactions and maintain accurate records ...
Customer Service Communication Skills
+2
Posted
7 hours ago
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Chat Available
MYR3,000 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
  • Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
  • Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...

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Posted
7 hours ago
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Chat Available
Undisclosed
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and escalate priority issues or complex problems to the appropriate internal teams or supervisors.
  • Maintain a high level of product and service knowledge to effectively assist customers and upsell/cross-sell when appropriate.
  • Adhere to company policies, procedures, and quality standards to ensure a consistent and positive customer experience. ...
Customer Service Communication Skills
+3
Posted
6 hours ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Follow up with customers to ensure satisfaction.
  • Maintain accurate customer records and update the system.
  • Respond to customer enquiries via phone, WhatsApp, email, or chat. ...

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Posted
4 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Follow up with customers to ensure satisfaction.
  • Maintain accurate customer records and update the system.
  • Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Posted
4 days ago
Chat Available
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Follow up on customer requests in accordance with service procedures and timelines.
  • Educate customers on available products and services and guide them to relevant self-service resources.
  • Accurately update customer information and interaction records in the system. ...

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Posted
4 days ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • Assist in product roll-out and startup, maintain current equipment and resolve faults as required
  • Train customers on how to use the equipment properly.
  • Prepare service reports after each visit. ...
Technician Customer Service
+7

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Posted
4 days ago