5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
Showing 10,050 jobs results for
"call center agent"
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
- Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
Posted
5 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
a day ago
Customer Support Executive (Cantonese Speaker)
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information. ...
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Posted
13 days ago
MYR2,700 - MYR3,700 Per Month
- Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.
- Tasks & Responsibilities:
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Posted
9 days ago
Chat Available
Customer Service- Mandarin
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- TECHNICAL SKILLS
- Experience in insurance is an added advantage.
- Good command of verbal communication. ...
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Posted
a day ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
a day ago
Chat Available
MYR3,500 - MYR4,500
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and assess customers' needs to achieve satisfaction, offering appropriate solutions and alternatives.
- Process orders, forms, applications, and requests accurately and efficiently.
- Follow communication procedures, guidelines, and policies to ensure consistent customer service. ...
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Posted
8 hours ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Engage and going extra mile to satisfy customer’s needs to build customer loyalty.
- Maintain records of all conversations in the call center database in a comprehensive manner for use of analysis and reporting.
- Follow communication procedures, guidelines and policies. ...
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Posted
7 hours ago
Customer Service Executive (Mandarin Speaker)
MYR2,700 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Coordinate and dispatch ambulance services when required
- Handle customer concerns and ensure excellent patient support experience
- Basic salary: RM2,700 – RM3,500 ...
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Posted
8 hours ago
MYR3,000 - MYR4,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To attend on any urgent request from customer and corporate customer
- Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
- Assist in ad-hoc administrative duties. ...
Posted
8 hours ago
Chat Available
MYR1,000 - MYR2,500 Per Month
WFH • Fresh Graduates
- Handle order-related inquiries, delivery updates, and after-sales support
- Maintain a friendly, professional, and positive customer experience
- Support social media engagement by replying to comments and messages ...
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Posted
2 hours ago
Chat Available
Social Media Customer Service - Mandarin & English
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Document customer interactions, feedback, and resolutions in the CRM system, contributing to a comprehensive knowledge base.
- Collaborate with internal teams (e.g., marketing, product development) to share customer insights and improve service offerings.
- Assist in developing and implementing social media customer service strategies to enhance user experience and brand loyalty. ...
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Posted
8 hours ago
Chat Available
Customer Service Specialist
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain clinic spreadsheet and attendance updates.
- Follow up patients’ following dental procedures (e.g., extraction, filling, scaling) based on CRM records and ensure appointments are booked and completed.
- Gather complaint information and escalate to backend. ...
Posted
8 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
a day ago
Customer Care Officer (Life Insurance)
MYR4,500 - MYR4,800 monthly
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with internal departments to address and resolve complex cases efficiently.
- Proactively escalate challenging cases to the team leader for additional support and guidance.
- Maintain a high standard of professionalism and empathy in all communications. ...
Posted
8 hours ago
MYR3,000 - MYR4,000 Per Month
- Generate monthly sales report and job costing for the Management
- Coordinate closely to ensure deliveries are dispatched in timely manner
- Any other adhoc duties assigned
Posted
3 days ago
Chat Available
Customer Service Agent / Mandarin Speaker / Call Center Executive
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
a day ago
Chat Available
Customer Service Representative
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
- Handle customer complaints and issues with professionalism and empathy, working towards satisfactory resolutions.
- Maintain customer records by updating account information and logging all interactions.
- Collaborate with other departments, such as dispatch and operations, to ensure smooth service delivery and customer satisfaction. ...
Posted
8 hours ago
Chat Available
Customer Service - Mandarin & English (Freshers/Experienced))
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Apply Faster
Be an early applicant!
Posted
5 hours ago
Chat Available
Mandarin Customer Service (Graduates Only)
MYR4,000 - MYR4,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
- Proactively escalate challenging cases to the team leader for additional support and guidance.
- Maintain a high standard of professionalism and empathy in all communications. ...
Be an early applicant!
Posted
a day ago
Customer Care Associate (Mandarin)
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Serve as the initial contact for our customers.
- Delivering top-notch customer service to create a favorable interaction for all guests.
- Managing requests, arranging appointments, organizing customer files, and supporting administrative duties.
Posted
8 hours ago
Chat Available
Customer Service (Online Sales)
MYR2,000 - MYR3,300 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Submit a daily sales update of the previous day’s performance in the designated WhatsApp group.
- Coordinate with the operations, warehouse, and delivery teams to ensure accurate order processing and timely deliveries.
- Monitor daily orders including payment verification, packing accuracy, and dispatch timing. ...
Be an early applicant!
Posted
a day ago
MYR2,300 - MYR2,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer feedback and resolve issues professionally.
- Ensure store cleanliness, visual merchandising, and compliance with company standards.
- Prepare daily and monthly sales reports. ...
Be an early applicant!
Posted
40 minutes ago
Chat Available
Ecommerce Customer Service
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
8 hours ago
MYR3,500 - MYR5,000 Per Month
- SALARY - RM 3000-4500
- Providing prompt and professional customer service to existing clients
- Responding to customer inquiries and resolving any issues or concerns in a timely manner ...
Posted
4 days ago
Customer Service Executive – Export Market
MYR3,500 - MYR6,000 Per Month
Near Train Station
- Build and maintain strong, long-lasting relationships with overseas customers, understanding their needs and proactively offering solutions to enhance their experience with HMT Industries Sdn Bhd.
- Liaise effectively with internal departments such as production, logistics, and finance to ensure smooth order fulfillment and timely shipment of goods to international destinations.
- Monitor shipment progress and provide regular updates to clients, proactively addressing any potential delays or complications and implementing solutions to minimize disruption. ...
Posted
7 hours ago
Chat Available
Mandarin Customer Service 【fresh Graduates Are Welcome Immediate Hiring】
MYR4,000 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Conduct outbound calls to resolve more complex or dynamic customer issues
- Deliver high-quality service to reduce repeat contacts and escalations
- Provide feedback on processes, systems, and services to improve workflow and customer experience ...
Posted
8 hours ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Posted
4 days ago
MYR800 - MYR1,200 Per Month
Fresh Graduates
13600 Perai, Perai
- Maintain accurate customer records and update information in the CRM system.
- Collaborate with internal teams to ensure customer satisfaction.
- Gather customer feedback and report trends to management. ...
Be an early applicant!
Posted
4 days ago
Chat Available
Customer Service Representative (Cantonese Speaker)
MYR3,500 - MYR3,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
7 hours ago