200+ Banking Customer Service Jobs - July 2026 - High Salaries
Showing 234 jobs results for
"banking customer service"
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsibilities:
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions. ...
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Posted
41 minutes ago
Chat Available
MYR1,800 - MYR2,500 Per Month
- Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
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Posted
2 hours ago
Chat Available
Mandarin/Cantonese- Customer Service/Sales/Telesales/Business Development/Banking CS
MYR3,100 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- *Salary:- Decent hike based on last drawn and interview performance
- *DOJ:- Aug/Sep 2026 (Immediate Joiner)
- *Experience:- Freshers and experienced all welcome ...
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Posted
a day ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsibilities:
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions. ...
Posted
15 days ago
Chat Available
Customer Service - Banking Insurance (Mandarin Speaker)
MYR4,500 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work with internal teams to address complex cases and escalate when necessary.
- Maintain professional, empathetic, and customer-focused communication.
- Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
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Posted
2 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues. ...
Posted
12 days ago
Chat Available
MYR3,200 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Enter customer data accurately into CRM systems.
- Maintain confidentiality, integrity, and service quality.
- Key Responsibilities ...
Posted
7 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
- Build and maintain strong customer relationships with new and existing clients.
- Meet sales targets and provide after-sales support.
- Respond to online enquiries and follow up with potential customers through social media platforms such as TikTok, Facebook, and Xiaohongshu. ...
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Posted
an hour ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Resolve customer concerns and escalate complex cases when necessary.
- Maintain proper documentation and records of customer interactions.
- Ensure compliance with company policies and service quality standards. ...
Posted
15 days ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
- Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
- Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
- Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history. ...
Posted
2 months ago
Chat Available
MYR4,300 - MYR4,700 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Update customer records and service requests accurately in the CRM system.
- Work closely with internal teams to resolve complex customer enquiries.
- Escalate unresolved cases to the Team Leader when necessary. ...
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Posted
11 days ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Educate customers on self-service options and digital banking tools to enhance their banking experience and reduce call volume.
- Process customer requests such as fund transfers, bill payments, and account updates with a high degree of accuracy and attention to detail.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system. ...
Posted
2 months ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- 21 Days Annual Leave
- Training provided
- Performance Incentives ...
Posted
a month ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsibilities:
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions. ...
Be an early applicant!
Posted
41 minutes ago
Chat Available
MYR2,000 - MYR10,000 Per Month
+Additional Compensation
Hybrid • Fresh Graduates
- • Build meaningful relationships with individuals and families by providing professional financial planning services.
- • Assist clients in planning for protection, education, retirement, wealth accumulation, and legacy planning.
- • Attend professional training, workshops, coaching sessions, and leadership development programmes. ...
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Posted
21 hours ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- People• Resource management i.e. annual leave / attendance / branch meeting.• Participate in staff development including Structure on the Job Training (SOJT) /coaching.
- Other Responsibilities• To manage and undertake ad-hoc assignments assigned by Management fromtime to time.• Social commitment activities involvement (CSR).• To ensure cleanliness of the bank’s premise & SSL area.• Relief duties as and when required.• When performing relief function – Ensure compliance on on-boarding process andpolicy of new accounts – SA/CA/FD/SDB
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Posted
a day ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records and case documentation
- Meet service quality standards, productivity targets, and SLAs
- Ensure compliance with company policies and regulatory requirements ...
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Posted
5 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Oversee account opening, customer profile maintenance, and service requests to ensure accuracy and compliance
- Manage cash operations including vault control, ATM/CDT operations, daily balancing, and reconciliation
- Monitor GL entries, error corrections, vouchers, and critical operational reports ...
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Posted
a day ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle and resolve customer complaints effectively and courteously.
- Follow up with customers according to Call Centre guidelines.
- Educate customers on the Banks products, services, and self-service options. ...
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Posted
5 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Record customer interactions and maintain accurate case details.
- Escalate complex issues to the relevant department when required.
- Ensure excellent customer service experience and meet performance targets. ...
Posted
12 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Create user flows, information architecture, wireframes, prototypes and high-fidelity UI designs using Figma.
- Develop interactive prototypes and design concepts to communicate user experience solutions effectively to stakeholders and development teams.
- Create, maintain and enhance the Bank’s design system, including components, patterns, guidelines and design libraries to ensure consistency across platforms. ...
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Posted
a day ago
MYR2,500 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in tracking and following up on remediation actions arising from audit findings, client surveys and compliance reviews.
- Maintain accurate records of compliance findings and supporting documentation.
- Prepare compliance reports, dashboards and management updates. ...
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Posted
2 days ago
Chat Available
MYR4,500 - MYR4,700 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Resolve customer issues while delivering excellent customer service and ensuring customer satisfaction.
- Maintain accurate records of customer interactions in the system.
- Escalate complex cases to the relevant department when necessary. ...
Be an early applicant!
Posted
5 days ago
MYR4,500 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work with internal teams to address complex cases and escalate when necessary.
- Maintain professional, empathetic, and customer-focused communication.
- Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
Be an early applicant!
Posted
3 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Posted
13 days ago
MYR4,700 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Posted
16 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
- Prepare and verify customer documentation in compliance with company policies and procedures.
- Achieve individual sales targets while contributing to the branch's overall performance.
- Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...
Posted
13 days ago
Chat Available
MYR3,000 - MYR4,200 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Win new business and hit your numbers
- Understanding customers' financial needs and concerns.
- Provide the right consultation to the client's financial needs and other wealth products. ...
Be an early applicant!
Posted
5 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Near Train Station
- Ensure documents are complete and follow company procedures
- Promote products and achieve sales targets
- Support daily branch operations and maintain a clean environment ...
Posted
13 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Near Train Station
- Prepare and verify customer documentation in compliance with company policies and procedures.
- Achieve individual sales targets while contributing to the branch's overall performance.
- Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...
Posted
13 days ago