Oversee the local training calendar in partnership with CARSOME Academy, ensuring full department coverage across the cluster and resolving venue/logistics issues independently.
Oversee resolution of HR generalist queries (leave, claims, HRMS-related matters) for the region, handling complex or escalated cases independently and knowing when to loop in central HR.
Own the end-to-end onboarding experience for new joiners across the region, ensuring a consistent standard across all branches in the cluster.
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Strong time management and multitasking abilities.
Excellent written and verbal communication skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and comfortable using digital tools and technology to support daily administrative tasks.
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Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
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Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Able to manage and post content on Facebook
Instagram
Xiaohongshu (小红书) and TikTok
Familiar with Meta Business Suite / Ads Manager — boosting posts
basic audience targeting and reading campaign results
Able to respond to customer enquiries and comments on social media and WhatsApp Business in a professional tone
Basic understanding of e-commerce platforms (Shopee
Lazada
TikTok Shop) — product listing
promotions
order follow-up
Able to track and report simple performance figures (reach
engagement
enquiries
sales conversion)
Marketing Coordination
Content Creation
Event Planning Support
Internal Communications
Social Media Management
Brand Awareness
Administrative Support
• Prepare inspection forms for site use, submit to main contractors, and follow up to ensure timely approvals.
• Manage and maintain a complete and organized filing system for all project-related documentation, including claims, payments, letters, drawings, approvals, and correspondence with consultants or main contractors.
• Prepare, verify, and update subcontractor claims and material take-offs, ensuring accuracy and timely submission; manage claim worksheets and track payments from main contractors and subcontractors.
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