Able to estimate repair cost and job completion time, follow up on work progress and update customers accordingly when technicians discover additional problems.
Able to deliver completed car with explanation work performed.
Able to handle customer complaints and ensures high customer satisfaction standard.
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Compile Trial Issue Tracking List, collaborate with R&D for design changes (e.g., BOM updates, tolerance adjustments), and ensure design freeze status meets standards before mass production.
Coordinate with production, quality, and logistics department to establish rapid response protocols (e.g., 24-hour issue escalation channels), reducing abnormal downtime to ≤2 hours/occurrence.
Plan material handling solutions for trials (e.g., emergency air freight for missing parts), controlling trial cycle deviations to ≤±3 days.
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Handle customer communication, project reviews, engineering changes (ECR/ECN), quality issues, and problem-solving activities using structured improvement methods.
Monitor project performance, identify improvement opportunities, and drive continuous improvement initiatives to achieve project targets.
Lead automotive projects from customer enquiry through successful Start of Production (SOP), managing project schedules, timelines, budgets, risks, and deliverables.
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Accounting
Invoicing
IVENTORY
BILLING
Documentation
Document Management
Accounting Software
SQL Server
IVENTORY CONTROL AND TRACKING
Time Management
Teamwork
Problem Solving
BASIC MATHEMATICS
SOFT SKILL
SKILL IN WORD AND EXCEL
Data Entry
Manage import tax and customs duties with the Royal Malaysian Customs Department (JKDM), including import/export documentation, duty and tax computation, and compliance with the Customs Act 1967.
Understand the tax policies of the Inland Revenue Authority of Singapore (IRAS) and assist with cross-border tax and GST compliance matters.
Take responsibility for monthly, quarterly, and annual tax declarations, ensuring the timely and accurate fulfilment of all tax obligations.
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