5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

search.result_querys_job "customer service"
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MYR2,800 - MYR4,000 job_detail.compensation.periods.monthly
jobListing.badges.work_remotely • jobListing.badges.fresh_graduate

KL City, WP Kuala Lumpur

job_detail.near_train_station.title
  • Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
  • Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
  • Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
articulate issues positive attitude
+1
job_detail.txt_posted
a day ago
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MYR3,500 - MYR4,500 job_detail.compensation.periods.monthly

KL City, WP Kuala Lumpur

job_detail.near_train_station.title
  • Assist in overseeing the daily operations of the Distributor Center.
  • Assist in maintaining general upkeep, cleanliness, and operational readiness of the center.
  • Conduct regular inspections and report issues promptly. ...
Customer Service Customer Support
+2
job_detail.txt_posted
3 hours ago
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MYR3,500 - MYR4,500 job_detail.compensation.periods.monthly
  • Serve as the main contact point for customers on shipment inquiries, booking status, and issue resolution.
  • Provide timely updates on cargo movement, delays, and delivery schedules.
  • Handle customer feedback and complaints professionally to maintain service satisfaction. ...

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job_detail.txt_posted
6 hours ago
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MYR2,000 - MYR2,500 job_detail.compensation.periods.monthly
job_detail.near_train_station.title
  • Ensure documents are complete and follow company procedures
  • Promote products and achieve sales targets
  • Support daily branch operations and maintain a clean environment ...

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job_detail.txt_posted
6 hours ago
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MYR4,000 - MYR5,000 job_detail.compensation.periods.monthly
jobListing.badges.fresh_graduate

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Document all customer interactions, feedback, and issues in the CRM system, ensuring detailed and up-to-date records for tracking and analysis.
  • Collaborate with internal teams to escalate complex issues and ensure timely resolution, acting as a liaison between customers and other departments.
  • Proactively identify opportunities to improve the customer experience and provide feedback to management for service enhancements. ...
Communication Mandarin
+3

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job_detail.txt_posted
2 hours ago
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MYR2,000 - MYR2,500 job_detail.compensation.periods.monthly
  • Prepare and verify customer documentation in compliance with company policies and procedures.
  • Achieve individual sales targets while contributing to the branch's overall performance.
  • Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...

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job_detail.txt_posted
6 hours ago
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Undisclosed
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Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Identify and escalate priority issues or complex problems to the appropriate internal teams or supervisors.
  • Maintain a high level of product and service knowledge to effectively assist customers and upsell/cross-sell when appropriate.
  • Adhere to company policies, procedures, and quality standards to ensure a consistent and positive customer experience. ...
Customer Service Communication Skills
+3
job_detail.txt_posted
6 hours ago
job_detail.chat_available
MYR2,600 - MYR3,500 job_detail.compensation.periods.monthly

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Basic transaction status updates
  • Account-related guidance and FAQs
  • Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...

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job_detail.txt_posted
5 hours ago
job_detail.chat_available
MYR2,000 - MYR2,500 job_detail.compensation.periods.monthly
job_detail.near_train_station.title
  • Prepare and verify customer documentation in compliance with company policies and procedures.
  • Achieve individual sales targets while contributing to the branch's overall performance.
  • Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...

applicantCounter.very_low

job_detail.txt_posted
6 hours ago
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MYR2,800 - MYR3,800 job_detail.compensation.periods.monthly
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  • Be open to learning new things
  • Self-motivated and sales driven with a positive attitude
  • Proficiency both in Mandarin and English is a must, to handle Mandarin-speaking customers and colleagues ...
Customer Service Customer service
+2
job_detail.txt_posted
6 hours ago
job_detail.chat_available
MYR2,600 - MYR3,900 job_detail.compensation.periods.monthly

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Identify and escalate complex cases to L2/L3 teams
  • Maintain proper ticket documentation and categorization
  • Meet operational KPIs, including SLA, AHT, and productivity targets ...
job_detail.txt_posted
4 hours ago
job_detail.chat_available
MYR2,600 - MYR3,000 job_detail.compensation.periods.monthly

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Payment or order status
  • Account-related support
  • Follow company SOPs and guidelines when handling cases ...

applicantCounter.very_low

job_detail.txt_posted
4 hours ago
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MYR2,500 - MYR3,200 job_detail.compensation.periods.monthly
job_detail.near_train_station.title
  • Team cooperation to coordinate all aspects of operations.
  • Responsible for product introduction in stores.
  • Deliver excellent customer service and manage the needs of our customers through our communication channels (online & offline). ...
Fluency in Mandarin Customer service experience
+1
job_detail.txt_posted
2 days ago
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MYR2,800 - MYR3,800 job_detail.compensation.periods.monthly
jobListing.badges.fresh_graduate
job_detail.near_train_station.title
  • Working on Monday to Sunday 10am - 7pm
  • Off day on Friday
  • (Need to handle ticket for TikTok, Handle call from customer.) ...
job_detail.txt_posted
3 days ago
job_detail.chat_available
MYR1,800 - MYR2,000 job_detail.compensation.periods.monthly
  • Follow up with the customers
  • Processing payments
  • Maintain good relationship with existing customers ...
job_detail.txt_posted
a month ago
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MYR4,500 - MYR4,800 job_detail.compensation.periods.monthly
jobListing.badges.fresh_graduate

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • • Resolve customer and distributor issues efficiently, following up via calls or emails as needed to ensure complete resolution and satisfaction.
  • • Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
  • • Proactively escalate challenging cases to the team leader for additional support and guidance. ...
Customer Service CRM
+10

applicantCounter.very_low

job_detail.txt_posted
6 hours ago
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MYR4,200 - MYR4,500 job_detail.compensation.periods.monthly

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Work with internal teams to address complex cases and escalate when necessary.
  • Maintain professional, empathetic, and customer-focused communication.
  • Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
Mandarin Chinese Customer Service
+14

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job_detail.txt_posted
6 hours ago
job_detail.chat_available
MYR2,600 - MYR3,500 job_detail.compensation.periods.monthly
job_detail.near_train_station.title
  • Basic transaction status updates
  • Account-related guidance and FAQs
  • Follow structured SOPs and scripts strictly when assisting customers ...

applicantCounter.very_low

job_detail.txt_posted
5 hours ago
MYR2,700 - MYR3,700 job_detail.compensation.periods.monthly
  • Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.
  • Tasks & Responsibilities:

applicantCounter.very_low

job_detail.txt_posted
a month ago
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MYR5,000 - MYR6,500 job_detail.compensation.periods.monthly

KL City, WP Kuala Lumpur

job_detail.near_train_station.title
  • Maintain a positive first impression of Meridian 106 at all times.
  • Ensure the lounge, reception area, pantry and shared facilities are clean, organised and presentation-ready throughout the day.
  • Monitor meeting rooms and ensure they are prepared before and after each booking. ...
Customer Service Hospitality
+1

applicantCounter.very_low

job_detail.txt_posted
an hour ago
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job_detail.chat_available
MYR3,000 - MYR4,000 job_detail.compensation.periods.monthly

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Maintain and improve knowledge bases and workflows
  • Collaborate with internal teams to resolve issues efficiently
  • Provide customer support via phone, email, and other channels ...
job_detail.txt_posted
a day ago
job_detail.chat_available
MYR2,000 - MYR3,000 job_detail.compensation.periods.monthly
job_detail.compensation.additional
  • Record and maintain client interaction logs for follow-up.
  • Coordinate with warehouse/admin for stock or document issues.
  • Support Sales team with customer account status and feedback. ...
Customer Service Communication Skills
+7
job_detail.txt_posted
a month ago
job_detail.chat_available
MYR2,000 - MYR4,500 job_detail.compensation.periods.monthly
job_detail.compensation.additional

KL City, WP Kuala Lumpur

job_detail.near_train_station.title
  • Maintain customer records and update information in the CRM system.
  • Identify opportunities to improve customer satisfaction and service delivery.
  • Collaborate with other departments to ensure seamless customer experience. ...
Customer Support Problem Solving
+10
job_detail.txt_posted
a month ago
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MYR2,000 - MYR3,000 job_detail.compensation.periods.monthly
job_detail.near_train_station.title
  • Consistently meet and exceed individual and team sales targets.
  • Develop and execute effective telesales strategies to maximize results.
  • Sales Outreach: ...
Customer Service Communication Skills
+3
job_detail.txt_posted
6 hours ago
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job_detail.chat_available
Undisclosed
jobListing.badges.fresh_graduate

Bandar Kuala Lumpur, WP Kuala Lumpur

job_detail.near_train_station.title
  • Handle customer enquiries, feedback, complaints, and service recovery in a professional and timely manner across various communication channels.
  • Monitor customer feedback, service issues, and membership trends, and recommend improvements to enhance customer experience.
  • Coordinate and execute membership communications through various channels, including Email, SMS, WhatsApp, and other customer engagement platforms. ...
Customer Service Digital Marketing
+3

applicantCounter.very_low

job_detail.txt_posted
39 minutes ago
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MYR3,500 - MYR6,000 job_detail.compensation.periods.monthly
jobListing.badges.fresh_graduate
job_detail.near_train_station.title
  • Conduct inspections and identify potential equipment problems.
  • Prepare service reports and maintenance documentation.
  • Provide technical support and training to customers. ...
Technical Troubleshooting Field Service
+1

applicantCounter.very_low

job_detail.txt_posted
an hour ago
job_detail.chat_available
MYR1,700 - MYR2,500 job_detail.compensation.periods.monthly
jobListing.badges.fresh_graduate
  • Maintain patient records with accuracy and confidentiality, including updating personal information, treatment histories, and insurance details.
  • Assist dental staff with basic chairside duties as needed, such as preparing treatment rooms, sterilizing instruments, and handing instruments to the dentist.
  • Manage inventory of dental supplies, place orders when necessary, and ensure the reception area and treatment rooms are clean, organized, and well-stocked. ...
Patient scheduling Appointment management
+4

applicantCounter.very_low

job_detail.txt_posted
an hour ago
job_detail.chat_available
MYR2,800 - MYR4,000 job_detail.compensation.periods.monthly

Desa Tun Razak, WP Kuala Lumpur

job_detail.near_train_station.title
  • Acquire technical knowledge on product application.
  • Research and identify solutions to software and hardware issues
  • Ask customers targeted questions to quickly understand the root of the problem ...
Sales Coordinator Sales Admin
+1

applicantCounter.very_low

job_detail.txt_posted
33 minutes ago
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MYR2,800 - MYR3,500 job_detail.compensation.periods.monthly
job_detail.near_train_station.title
  • Maintain Customer Files : Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
  • Prepare Statements : Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
  • Write Letters : Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met. ...
Negotiation Debt Recovery
+4

applicantCounter.very_low

job_detail.txt_posted
23 minutes ago
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MYR3,000 - MYR4,500 job_detail.compensation.periods.monthly
job_detail.near_train_station.title
  • Provide general administrative and clerical support.
  • Assist in resolving any operation and administrative problems
  • Support the department with administrative tasks such as purchase order processing and supplier communication. ...
Microsoft Office pharmaceutical safety
+1

applicantCounter.very_low

job_detail.txt_posted
12 minutes ago