50 Service Quality Management Jobs - June 2026 - High Salaries

Showing 50 jobs results for "service quality management"

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Undisclosed
  • Proficient in writing and conversing in English and Bahasa Malaysia.​
  • Microsoft office literacy
  • Have interpersonal and communication skills. ...

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Posted
2 hours ago
Undisclosed
Near Train Station
  • Compliance Verification: Plan and execute regular process audits and quality assurance checks across ITIL and ISO/IEC 20000 processes to ensure adherence to documented procedures and quality controls required for audit readiness
  • Operational Data Analysis: Analyze IT Service Management (ITSM) Operations data using tools like Power BI or equivalent platforms to aggregate and analyze data from ITSM systems and other relevant sources any other relevant tools to identify performance metrics, trends, and anomalies.
  • Manage Quality Reporting: Design and deliver executive-level service quality dashboards, communicating performance against SLAs and quantifying the business impact of quality issues. ...
Service Quality Management Data Analysis & Reporting
+1

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Posted
a month ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • · Test modules after repair to confirm full functionality and quality standards are met
  • · Ensure all repair activities are in-line with standard DN repair and test procedures
  • · Maintain required tools and test equipment to be ready for operation and report failures to manager ...
Troubleshooting Equipment Repair
+1
Posted
16 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • · Test modules after repair to confirm full functionality and quality standards are met
  • · Ensure all repair activities are in-line with standard DN repair and test procedures
  • · Maintain required tools and test equipment to be ready for operation and report failures to manager ...
Troubleshooting Equipment Repair
+1
Posted
16 days ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • · Contributes to planning and conducting orientation and training programs.
  • Quality, Safety & Health:
  • · Ensure adherence to ISO 9001 and ISO 15189 standards and maintain related records. ...

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Posted
9 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • · Test modules after repair to confirm full functionality and quality standards are met
  • · Ensure all repair activities are in-line with standard DN repair and test procedures
  • · Maintain required tools and test equipment to be ready for operation and report failures to manager ...
Troubleshooting Equipment Repair
+1
Posted
16 days ago
Undisclosed
Near Train Station
  • Ensure adherence to ISO 9001 and ISO 15189 standards and maintain related records.
  • Promote and comply with safety practices, including proper handling of hazardous materials and waste management.
  • Participate in risk management, HIRARC, 5S, and environmental sustainability initiatives. ...

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Posted
6 days ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure adherence to ISO 9001 and ISO 15189 standards and maintain related records.
  • Promote and comply with safety practices, including proper handling of hazardous materials and waste management.
  • Participate in risk management, HIRARC, 5S, and environmental sustainability initiatives. ...

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Posted
6 days ago
Undisclosed
Near Train Station
  • · Contributes to planning and conducting orientation and training programs.
  • Quality, Safety & Health:
  • · Ensure adherence to ISO 9001 and ISO 15189 standards and maintain related records. ...

Be an early applicant!

Posted
10 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • · Test modules after repair to confirm full functionality and quality standards are met
  • · Ensure all repair activities are in-line with standard DN repair and test procedures
  • · Maintain required tools and test equipment to be ready for operation and report failures to manager ...
Troubleshooting Equipment Repair
+1
Posted
16 days ago
premium banner
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • · Test modules after repair to confirm full functionality and quality standards are met
  • · Ensure all repair activities are in-line with standard DN repair and test procedures
  • · Maintain required tools and test equipment to be ready for operation and report failures to manager ...
Troubleshooting Equipment Repair
+1
Posted
2 days ago
MYR2,200 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
  • · Test modules after repair to confirm full functionality and quality standards are met
  • · Ensure all repair activities are in-line with standard DN repair and test procedures
  • · Maintain required tools and test equipment to be ready for operation and report failures to manager ...
Troubleshooting Equipment Repair
+1
Posted
16 days ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Oversee the implementation of orientation, in-service training, and continuing education programs.
  • Develop and manage the laboratory’s operational budget in alignment with corporate financial goals.
  • Monitor cost-effectiveness and support initiatives for revenue generation and cost control. ...

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Posted
15 days ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Evaluate and manage manufacturer and regulatory technical documents such as Airworthiness Directives (ADs), Service Bulletins (SBs), and other continuing airworthiness data.
  • Propose and assess engineering solutions including aircraft and component modifications, repair schemes, products, and process improvements to enhance maintainability, lifecycle performance, and operating economics.
  • Execute Design Organisation activities where delegated, including development of engineering procedures, in‑house repairs, alternate parts approval, and deviations from OEM‑approved data under CAAM Part 21 privileges. ...

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Posted
15 days ago
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MYR12,000 - MYR15,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Proven ability to lead remote and regional teams.
  • Analytical and data-driven mindset with a strong focus on process and quality.
  • Excellent communication skills and stakeholder management experience. ...
Project Management Technical Project Scoping
+2
Posted
a day ago
MYR1,700 - MYR2,000 monthly
+Additional Compensation

Petaling, WP Kuala Lumpur

Near Train Station
  • Operate the Point of Sale (POS) system efficiently for order entry, payment processing, and accurate cash handling.
  • Maintain a clean and organized work environment, adhering to strict food safety and hygiene standards at all times.
  • Assist with inventory management, including receiving stock, monitoring supplies, and reporting any shortages or discrepancies. ...
Customer Service Food Preparation
+6
Posted
17 days ago
premium banner
MYR8,000 - MYR10,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Analyse service performance trends, operational data, customer feedback, and KPI results to identify improvement opportunities.
  • Prepare monthly quality reports, KPI tracking reports, audit findings, and management presentations.
  • Ensure all service standards, grooming standards, and workplace etiquette are maintained. ...
Quality Management Customer Service
+5
Posted
a day ago
MYR10,000 - MYR50,000 monthly
  • Develop and execute reliability improvement plans for critical fleet assets.
  • Establish performance targets for fleet availability, reliability, and maintenance effectiveness.
  • Support operational teams by ensuring sufficient fleet readiness to meet business demands. ...
Fleet Management Workshop Operations
+4

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Posted
a month ago
Undisclosed
  • Maintain proper hand hygiene and uphold organizational standards (e.g., KPJ Way).
  • Exercise limited decision-making authority within established policies and procedures. Significant clinical and managerial issues must be escalated to management.
  • Quality, Safety & Health: ...

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Posted
6 days ago
MYR7,000 - MYR12,000 monthly

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Management SkillsExcellent leadership, communication, coordination, problem-solving, and on-site decision-making abilities.
  • Language SkillsFluency in Mandarin and English (spoken and written) is required. Cantonese or other dialects will be an added advantage.
  • Personal PresentationProfessional appearance, well-mannered, personable, and able to maintain high standards of discretion and confidentiality. ...
Operations Management Process Improvement
+5
Posted
a month ago
Undisclosed
  • Notify biomedical personnel of faulty equipment and assist in maintaining instruments and equipment through proper cleaning, handling, disinfection, and usage.
  • Participate in a quarterly stock count with the finance staff.
  • SAFETY AND QUALITY IMPROVEMENT ACTIVITIES ...

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Posted
16 days ago
Undisclosed
Near Train Station
  • Ensure adherence to ISO 9001 and ISO 15189 standards and maintain related records.
  • Promote and comply with safety practices, including proper handling of hazardous materials and waste management.
  • Participate in risk management, HIRARC, 5S, and environmental sustainability initiatives. ...

Be an early applicant!

Posted
a month ago
Undisclosed
  • Maintain a record of personal leave and training attendance.
  • POLICIES AND PROCEDURE
  • Adhere to the hospital's policies and nursing code of conduct, ensuring patient confidentiality and standard infection control practices are upheld. ...

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Posted
9 days ago
Undisclosed
  • Ensure station within region control is in conformity to Malaysia Civil Aviation Regulations (CAR 2016) and Local Authorities regulations pertaining to occupational health, operational safety, and environment laws applicable to Malaysia Airlines (MAB) and the service provider and Compliance to Station Regulatory Audit Process.
  • Liaise with various departments at respective station to ensure smooth handling of Malaysia Airlines passengers and aircraft. Manage complaints and claims at station.
  • Collect Excess baggage, last minutes upgrade charges and perform mishandled baggage incidental payment. ...

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Posted
a month ago
Undisclosed
Near Train Station
  • Compliance Verification: Plan and execute regular process audits and quality assurance checks across ITIL and ISO/IEC 20000 processes to ensure adherence to documented procedures and quality controls required for audit readiness
  • Operational Data Analysis: Analyze IT Service Management (ITSM) Operations data using tools like Power BI or equivalent platforms to aggregate and analyze data from ITSM systems and other relevant sources any other relevant tools to identify performance metrics, trends, and anomalies.
  • Manage Quality Reporting: Design and deliver executive-level service quality dashboards, communicating performance against SLAs and quantifying the business impact of quality issues. ...
Data Analysis & Performance Insights Core Service Quality & Improvement
+1

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Posted
a month ago
SGD3,000 - SGD3,500 Per Month

Singapore, Singapore

  • Implement and enforce strict food safety and sanitation standards, ensuring compliance with all health regulations and maintaining a clean and organized kitchen environment.
  • Train, mentor, and supervise kitchen staff, fostering a positive and collaborative work environment while ensuring high performance and adherence to established procedures.
  • Manage kitchen budgets, control food costs, and optimize labor expenses without compromising on the quality of ingredients or service. ...
Culinary Expertise Kitchen Management
+2
Posted
a day ago
Undisclosed
  • Formulate and standardize recipes, portion sizes, and production methods to ensure consistency, safety, and cost control.
  • Forecast food consumption, approve requisitions, and maintain proper stock levels to support uninterrupted operations.
  • Negotiate with suppliers or procurement personnel to secure quality ingredients at competitive pricing and ensure continuity of supply. ...

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Posted
24 days ago
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MYR6,000 - MYR8,000 Per Month

George Town, Pulau Pinang

  • Manage inventory, control costs, and develop budgets to optimize profitability while maintaining high service standards and supplier relations.
  • Collaborate with the sales and events team to plan and execute successful catering events, ensuring client satisfaction and adherence to operational plans.
  • Monitor operational performance, analyze key metrics, and implement strategies for continuous improvement in efficiency and service excellence. ...
Food and Beverage Management Operations Management
+10
Posted
3 days ago
premium banner
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
  • Assist in preparing and maintaining sales reports, quotations, customer database, and sales records.
  • Support Sales Representatives in lead follow-up, business expansion, and customer communication.
  • Coordinate quality-related issues and customer complaints with the QA Department when required. ...
Sales Support Reporting
+6
Posted
3 days ago
Chat Available
Undisclosed
Fresh Graduates
Near Train Station
  • Monitor baking processes, checking for doneness and making adjustments as needed.
  • Clean and sanitize work surfaces, utensils, equipment, and the overall bakery area to maintain a high standard of hygiene.
  • Assist with inventory management by receiving deliveries, stocking ingredients, and alerting supervisors to low stock levels. ...
Food safety and hygiene Food preparation
+4
Posted
a month ago