SHF Services (M) Hiring! Full Time OPERATION MANAGER (F&B) in Pulau Pinang, Earn up to MYR 8,000 - Ricebowl

Bachelor's degree in Hospitality Management, Food & Beverage Management, Business Administration, or a related field.

Minimum of 3-5 years of progressive experience in Food & Beverage operations management, preferably within a catering, events, or institutional food service environment.

Proven ability to manage daily F&B operations, ensuring seamless service delivery for functions, international schools, and corporate clients.

Demonstrated experience in developing and implementing operational strategies to enhance efficiency, quality, and customer satisfaction.

Strong understanding of quality control standards and best practices in food safety and hygiene.

Experience in staff training, development, and performance management to build and lead a high-performing team.

Proficiency in budget management, cost control, and inventory management to optimize profitability and minimize waste.

Skilled in event planning and execution, from initial concept to final delivery, ensuring all F&B aspects meet client expectations.

Excellent customer service skills with a focus on building and maintaining strong client relationships.

Experience in managing supplier relations, negotiating contracts, and ensuring timely delivery of quality ingredients and supplies.

Adept at menu planning and development, considering culinary trends, client needs, and cost-effectiveness.

Fluent in English and Bahasa Malaysia, with excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.

Experience with F&B software and POS systems is a plus.

Oversee daily F&B operations, ensuring seamless service delivery for functions, international schools, and corporate clients in Pulau Pinang.

Lead and manage a team of 21 employees, fostering a positive work environment and providing ongoing training and development in food and beverage management and customer service.

Implement and maintain stringent quality control standards for all food and beverage offerings, from menu planning and preparation to presentation and service.

Manage inventory, control costs, and develop budgets to optimize profitability while maintaining high service standards and supplier relations.

Collaborate with the sales and events team to plan and execute successful catering events, ensuring client satisfaction and adherence to operational plans.

Monitor operational performance, analyze key metrics, and implement strategies for continuous improvement in efficiency and service excellence.

Ensure compliance with all health, safety, and hygiene regulations within the F&B operations.