400+ Service Desk Analyst Jobs - September 2026 - High Salaries

Showing 402 jobs results for "service desk analyst"
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MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
a month ago
MYR3,300 - MYR4,500 Per Month
WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Effectively manage large numbers of incoming messages.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Good customer interactions and maintain customer relationship. ...
Customer service Product Knowledge
+12
Posted
a day ago
MYR3,300 - MYR4,500 Per Month
WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Effectively manage large numbers of incoming messages.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Good customer interactions and maintain customer relationship. ...
Customer service Product Knowledge
+12
Posted
a day ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with IT teams to resolve software integration and network connectivity issues
  • Update and maintain accounting software systems, ensuring data integrity and security
  • Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
24 days ago
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support HOMIE and other project device movement, tracking and status updates with the Operations team.
  • Handle data ingestion and uploading from project devices to NAS/file servers and cloud platforms.
  • Ensure proper data transfer, verification and retention according to instructions from the Technical Operations Lead. ...
IT Management Strategic Planning
+1
Posted
24 days ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates

Ampangan, Negeri Sembilan

Near Train Station
CCTV Installation Technical Support
+7
Posted
21 days ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
CCTV Installation Technical Support
+7
Posted
21 days ago
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support HOMIE and other project device movement, tracking and status updates with the Operations team.
  • Handle data ingestion and uploading from project devices to NAS/file servers and cloud platforms.
  • Ensure proper data transfer, verification and retention according to instructions from the Technical Operations Lead. ...
IT Management Strategic Planning
+1
Posted
24 days ago
MYR2,500 - MYR3,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Collaborate with IT teams to resolve software integration and network connectivity issues
  • Update and maintain accounting software systems, ensuring data integrity and security
  • Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
24 days ago
MYR4,500 - MYR5,500 Per Month
Near Train Station
  • Prepare system documentation and instruction manuals for users
  • Provide training and support to users
  • Assist to improve and ensure compliance of system policies & procedures ...
IT infrastructure network system and office administration including implementation
+2
Posted
a month ago
Undisclosed
Near Train Station
  • · Provide feedback to CMM Programmers on measurement or program-related issues.
  • · Guide and monitor junior staff to ensure inspection accuracy and compliance with procedures.
  • · Conduct 5S activities and perform routine machine maintenance. ...
Coordinate Measuring Machine (CMM) Operation Quality Control (QC)
+5
Posted
2 months ago
MYR2,800 - MYR3,500 Per Month
  • Resolves problems with customers via inbound telephone, email or chat sessions using technical product knowledge and interpersonal skills.
  • Communicates basic technical solutions to customers using effective communication, listening, and comprehension skills.
  • Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers. ...
Posted
2 months ago
MYR3,500 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To monitor and supervise M&E work progress on site as per schedule.
  • To study and review construction drawings and shop drawings.
  • To liaise with Client, Consultants, Project Teams and Subcontractors. ...
Monitoring and Evaluation (M&E) Data Analysis
+2
Posted
2 months ago
MYR6,000 - MYR9,000 Per Month
  • Manage user accounts, access rights, and security settings.
  • Maintain inventory of IT equipment and recommend upgrades when necessary.
  • Ensure compliance with IT policies, security standards, and procedures. ...
Posted
3 months ago

LYNEER CORP (SINGAPORE) PTE. LTD.

Singapore

  • Reset passwords and manage user accounts in Active Directory.
  • Support Office 365 and remote users.
  • Escalate unresolved issues to the appropriate support team. ...
Posted
13 days ago

LYNEER CORP (SINGAPORE) PTE. LTD.

Tanjong Pagar

Posted
12 days ago

IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.

Singapore

  • Reset passwords and manage user accounts in Active Directory.
  • Support Office 365 and remote users.
  • Escalate unresolved issues to the appropriate support team. ...
Posted
12 days ago

Rosemallow Technologies Pvt Ltd

KL City

Posted
10 days ago

LYNEER CORP (SINGAPORE) PTE. LTD.

Tanjong Pagar

Posted
a month ago

Singapore

  • What You'll Do: ️ Provide first-line technical support for hardware, software, and network issues Respond to user queries via phone, email, or ticketing system Troubleshoot and resolve incidents promptly Document solutions and maintain accurate records Escalate complex problems to appropriate teams Ensure security protocols are followed during support activities
  • What We're Looking For: Strong problem-solving skills and attention to detail Excellent communication and interpersonal abilities Experience with Windows and Office 365 environments Familiarity with IT ticketing systems (e.g., ServiceNow) Ability to prioritize tasks in a dynamic setting
  • Eager to deliver top-notch IT support? Apply now and join our growing team!
Posted
5 days ago

RAPSYS TECHNOLOGIES PTE LTD

Singapore

  • What You'll Do: ️ Provide first-line technical support for hardware, software, and network issues Respond to user queries via phone, email, or ticketing system Troubleshoot and resolve incidents promptly Document solutions and maintain accurate records Escalate complex problems to appropriate teams Ensure security protocols are followed during support activities
  • What We're Looking For: Strong problem-solving skills and attention to detail Excellent communication and interpersonal abilities Experience with Windows and Office 365 environments Familiarity with IT ticketing systems (e.g., ServiceNow) Ability to prioritize tasks in a dynamic setting
  • Eager to deliver top-notch IT support? Apply now and join our growing team!
Posted
5 days ago

RECRUIT EXPRESS SERVICES PTE. LTD.

Singapore

  • Escalate issues requiring specialist or management attention
  • Provide procedural documentation and relevant reports
  • Liaise with staff to help set up systems and resolve issues ...
Posted
2 days ago

PERCEPT SOLUTIONS PTE. LTD.

Singapore

  • Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
  • Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status
  • Working experience as a Service Desk Analyst ...
Posted
12 days ago

KL City

  • Analyzes and resolves all application software or hardware incidents and requests from end-users
  • Ensures to log and tracks incidents and requests from identification through resolution stages
  • Follows up with reported complex incidents to ensure they are resolved, requests are filled, and the customer communication is complete ...
Posted
6 days ago

KL City

  • *Role Overview*
  • The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
  • *Key Responsibilities* ...
Posted
14 days ago

KL City

  • Troubleshoot and support Microsoft 365 applications, endpoint devices, and workplace technologies.
  • Escalate complex incidents to local support teams or specialist groups, ensuring complete and accurate handovers.
  • Maintain high-quality ticket records that support reporting, analysis, and efficient downstream resolution. ...
Posted
18 days ago

KL City

Posted
18 days ago
  • Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
  • Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
  • Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...
Posted
11 days ago
  • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
  • Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
18 days ago
  • Troubleshoot and administer user accounts, permissions and group memberships within Active Directory environments.
  • Support endpoint lifecycle management, including device provisioning, software deployment, patching, asset management and hardware replacement.
  • Diagnose and resolve hardware, software, operating system, network connectivity, printer and peripheral issues. ...
Posted
17 days ago