400+ Service Desk Analyst Jobs - August 2026 - High Salaries
显示408个工作的结果
"service desk analyst"
MYR4,300 - MYR5,100 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
a month ago
支持聊天
MYR2,500 - MYR4,000 每月
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Escalate complex technical issues to senior support staff or development teams when necessary.
- Document support interactions, resolutions, and user feedback in a clear and concise manner.
- Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...
Posted
a month ago
MYR3,000 - MYR4,000 每月
Fresh Graduates
靠近火车站
- To troubleshoot, diagnose & repair hardware/software problems.
- Provide assistance to staff or customers.
- Monitoring hardware, software & system performance. ...
Posted
a month ago
MYR4,500 - MYR4,700 每月
+额外补偿
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Posted
21 days ago
支持聊天
MYR2,500 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Respond and escalate customer inquiries and concerns to superior and ensure all inquiries are attended to.
- Manage CRM asset information to be up to date.
- Prepare and provide regular reports to respective teams (internal customers). ...
最后机会申请此工作。
Posted
7 days ago
MYR2,000 - MYR3,000 每月
+额外补偿
Fresh Graduates
靠近火车站
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
2 months ago
MYR4,000 - MYR7,000 每月
- Identify business and end user needs and bridge where relevant with the system and available technologies and applications including POS system.
- Handle application support incident, system Change Management, performs trouble shooting, identifies root cause and follow up on problem resolution until completion.
- Ensure the quality and reliability of system by conducting testing, reviewing, and implementing best practices. ...
Posted
22 days ago
MYR4,000 - MYR7,000 每月
- Identify business and end user needs and bridge where relevant with the system and available technologies and applications including POS system.
- Handle application support incident, system Change Management, performs trouble shooting, identifies root cause and follow up on problem resolution until completion.
- Ensure the quality and reliability of system by conducting testing, reviewing, and implementing best practices. ...
Posted
22 days ago
支持聊天
MYR3,400 - MYR3,600 每月
- Set up IT equipment for clients and ensure all equipment is functioning properly.
- Travel to client company sites when required to provide on-site technical support.
- Install, configure, and maintain computers, printers, network devices, NAS and other IT equipment. ...
Posted
9 days ago
支持聊天
MYR2,400 - MYR2,500 每月
Fresh Graduates
靠近火车站
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Posted
13 days ago
支持聊天
MYR2,400 - MYR2,500 每月
Fresh Graduates
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
最后机会申请此工作。
Posted
13 days ago
支持聊天
MYR2,000 - MYR2,400 每月
Cheras (Kuala Lumpur), WP Kuala Lumpur
靠近火车站
- Reset passwords and manage user accounts (Active Directory).
- Log and track incidents using ticketing systems.
- Ensure timely resolution based on SLA. ...
Posted
6 days ago
支持聊天
MYR2,000 - MYR2,400 每月
Cheras (Kuala Lumpur), WP Kuala Lumpur
靠近火车站
- Reset passwords and manage user accounts (Active Directory).
- Log and track incidents using ticketing systems.
- Ensure timely resolution based on SLA. ...
Posted
6 days ago
支持聊天
MYR3,000 - MYR4,800 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
- Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Posted
15 days ago
支持聊天
MYR5,000 - MYR6,000 每月
靠近火车站
- a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
- b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
- c) Develop and maintain BAQ reports and dashboards for operational monitoring. ...
Posted
21 days ago
支持聊天
Up to MYR7,000 每月
- · Ensure compliance with relevant engineering and safety standards
- · Support system integration by understanding interfaces and dependencies
- · Integrate vacuum, motion, sensor and power distribution elements into system concepts ...
Posted
a month ago
支持聊天
MYR2,300 - MYR2,500 每月
- Perform routine maintenance tasks such as system updates, data backups, and security patching.
- Assist in the setup and configuration of new IT equipment and systems for retail store operations.
- Maintain accurate documentation of IT assets, system configurations, and support activities. ...
Posted
a month ago
MYR4,000 - MYR6,500 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Troubleshoot and resolve system incidents in accordance with agreed service levels (SLAs).
- Maintain IT asset inventory and ensure proper asset lifecycle management.
- Document technical issues, resolutions, and system configurations. ...
最后机会申请此工作。
Posted
15 days ago
支持聊天
MYR2,000 - MYR3,000 每月
Fresh Graduates
靠近火车站
- Maintain and monitor backup systems to ensure data integrity and recovery readiness.
- Diagnose and resolve hardware malfunctions and coordinate repairs or replacements when necessary.
- Assist in the implementation and maintenance of IT security measures and policies. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Monitor integrations and system healthTrack system logs, dashboards, and alerts to proactively identify issues before they impact customers.
- Follow incident and escalation proceduresAdhere to defined incident management processes, ensuring timely communication, documentation, and handover during incidents.
- Maintain operational documentationUpdate runbooks, knowledge articles, and support documentation to improve resolution speed and consistency. ...
最后机会申请此工作。
Posted
22 days ago
支持聊天
MYR3,500 - MYR4,500 每月
+额外补偿
Fresh Graduates
- Managing the company relationships with existing customers and building
- relationships with potential customers to generate new business.
- Understand competitors and align with new strategies to win in competition ...
Posted
a month ago
支持聊天
MYR2,500 - MYR4,000 每月
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Escalate complex technical issues to senior support staff or development teams when necessary.
- Document support interactions, resolutions, and user feedback in a clear and concise manner.
- Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...
Posted
a month ago
支持聊天
Undisclosed
WFH
靠近火车站
- Perform regular equipment maintenance and inspections to prevent potential issues.
- Manage spare parts for the local branch office and coordinate with headquarters on local spare parts management.
- Collect customer feedback, propose product and service improvement suggestions, and provide on-site problem feedback. ...
Posted
a month ago