300+ Service Desk Analyst Jobs - July 2026 - High Salaries
Showing 387 jobs results for
"service desk analyst"
Chat Available
MYR2,000 - MYR4,500 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Maintain customer records and update information in the CRM system.
- Identify opportunities to improve customer satisfaction and service delivery.
- Collaborate with other departments to ensure seamless customer experience. ...
Posted
3 days ago
Technical Support (Aesthetic Machine)
Undisclosed
Singapore, Singapore
- Inspect incoming machines upon receipt to ensure proper condition before sending them to clients or other regional teams.
- Communicate effectively in both English and Mandarin to support internal teams, vendors, and regional partners.
- Provide timely updates and documentation related to equipment status, troubleshooting actions, and inspection results. ...
Posted
18 hours ago
Chat Available
MYR1,800 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Perform general office duties such as data entry and data supply management.
- Provide administrative support to project managers and supervisors.
- Compile and prepare documents for deployment schedule and reports after deployment. ...
Posted
3 days ago
MYR3,500 - MYR5,000 Per Month
Near Train Station
- Escalate complex technical issues to the appropriate personnel or vendors when necessary.
- Install, configure, and maintain desktops, laptops, printers, scanners, projectors, and other IT equipment.
- Perform software installation, upgrades, and updates. ...
Posted
2 days ago
Chat Available
MYR2,000 - MYR4,500 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Maintain customer records and update information in the CRM system.
- Identify opportunities to improve customer satisfaction and service delivery.
- Collaborate with other departments to ensure seamless customer experience. ...
Posted
3 days ago
Chat Available
MYR2,000 - MYR4,500 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Maintain customer records and update information in the CRM system.
- Identify opportunities to improve customer satisfaction and service delivery.
- Collaborate with other departments to ensure seamless customer experience. ...
Posted
3 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
- Work on IT projects on planning and implementation
- Provide preventive maintenance support on a fixed scheduling
- Reports to Group IT Support Manager ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
18 days ago
Chat Available
MYR2,000 - MYR4,500 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Maintain customer records and update information in the CRM system.
- Identify opportunities to improve customer satisfaction and service delivery.
- Collaborate with other departments to ensure seamless customer experience. ...
Posted
10 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Near Train Station
- Communicate with clients and cross-functional teams to offer technical support and consultancy, ensuring a positive customer service experience.
- Participate in the testing of hardware and software to ensure products meet quality standards before delivery.
- Regularly perform maintenance and upgrades on IT and OT systems to enhance performance and security. ...
Posted
a month ago
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
4 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
- Maintain clear, professional, and proactive communication with customers.
- Track and monitor reported issues to ensure proper follow-up and closure.
- Escalate unresolved or complex issues to our Level 2 support team. ...
Be an early applicant!
Posted
10 days ago
Chat Available
MYR3,500 - MYR3,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
a month ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- • Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
- • Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
Posted
18 days ago
Chat Available
MYR2,000 - MYR4,500 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Maintain customer records and update information in the CRM system.
- Identify opportunities to improve customer satisfaction and service delivery.
- Collaborate with other departments to ensure seamless customer experience. ...
Posted
10 days ago
Chat Available
MYR3,000 - MYR4,499 Per Month
+Additional Compensation
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be diligent, adaptable, hardworking, and proactive with strong logical thinking abilities.
- Capable of working independently, with excellent communication and coordination skills, and a strong team collaboration mindset.
- As an IT Support, you will be responsible for providing frontline technical support, promptly addressing and resolving customer issues, and ensuring the smooth operation of customer software. You will serve as a bridge between company clients and senior IT engineers, ensuring that all technical problems are resolved in a timely and efficient manner while maintaining positive customer relationships. ...
Posted
14 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Escalate complex technical issues to senior support staff or development teams when necessary.
- Document support interactions, resolutions, and user feedback in a clear and concise manner.
- Contribute to the creation and maintenance of a knowledge base with FAQs and troubleshooting guides. ...
Posted
5 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
- Work on IT projects on planning and implementation
- Provide preventive maintenance support on a fixed scheduling
- Reports to Group IT Support Manager ...
Posted
a month ago
Chat Available
MYR2,000 - MYR2,500 Per Month
- Monitor and maintain network infrastructure
- Perform computer hardware/software installation & troubleshooting
- Server administration: Domain controller, file server, backup, etc. ...
Posted
15 days ago
Undisclosed
Fresh Graduates
- Coordinate with Engineering Design, Quantity Surveying (QS), Procurement, and Site Operations teams to ensure proposed solutions are technically sound and commercially competitive.
- Support the preparation of project methodologies, technical write-ups, capability statements, and company profiles.
- Assist in Value Engineering (VE) exercises by researching alternative materials, equipment, and technical solutions that optimize project cost and performance. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Computer hardware/networking troubleshooting skills
- Assist in the installation, testing, and commissioning of new systems and equipment
- Provide technical support and advice to clients ...
Posted
a month ago