400+ Service Desk Analyst Jobs - June 2026 - High Salaries

显示434个工作的结果 "service desk analyst"

不要错过任何 Service Desk Analyst 的新工作机会

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支持聊天
MYR1,800 - MYR3,000 每月
+额外补偿
Fresh Graduates
靠近火车站
  • Perform general office duties such as data entry and data supply management.
  • Provide administrative support to project managers and supervisors.
  • Compile and prepare documents for deployment schedule and reports after deployment. ...
Posted
a day ago
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MYR2,500 - MYR3,500
Fresh Graduates
靠近火车站
  • Troubleshoot issues and work closely with the technical team for resolution
  • Continuously gather feedback to improve system usability and performance
Posted
4 days ago
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MYR4,060 - MYR5,530 每月
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Analyses parts claim situation and provide feedback to improve support process and enhance product quality
  • Support Business Development Team and Marketing Team from automotive technical perspective to find out unique selling points for our products
  • Support Marketing Team in technical perspective to find out common market practices to better publish our product strength in social media ...
Automotive Repair Automotive Maintenance
+6
Posted
3 days ago
支持聊天
MYR2,000 - MYR3,000 每月
靠近火车站
  • Escalate complex technical problems to senior technicians or relevant departments when necessary, and follow up to ensure timely resolution.
  • Educate customers on the proper use and maintenance of medical devices, providing clear and concise instructions and documentation.
  • Collaborate with the sales and technical teams to gather feedback on product performance and identify areas for improvement. ...
Customer Service Technical Support
+8
Posted
a month ago
支持聊天
MYR2,500 - MYR3,000 每月
  • Work on IT projects on planning and implementation
  • Provide preventive maintenance support on a fixed scheduling
  • Reports to Group IT Support Manager ...
Technical Support Hardware Troubleshooting
+1
Posted
12 days ago
支持聊天
MYR3,000 - MYR4,000 每月
靠近火车站
  • Communicate with clients and cross-functional teams to offer technical support and consultancy, ensuring a positive customer service experience.
  • Participate in the testing of hardware and software to ensure products meet quality standards before delivery.
  • Regularly perform maintenance and upgrades on IT and OT systems to enhance performance and security. ...
Troubleshooting Network Configuration
+3
Posted
11 days ago
支持聊天
MYR3,500 - MYR3,800 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
  • KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
  • We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
a month ago
支持聊天
MYR2,500 - MYR3,500 每月
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站
  • Follow up with customers to ensure satisfaction
  • Maintain proper records of customer interactions and transactions
  • Work closely with internal teams (sales, operations, etc.) to resolve issues ...
Posted
a month ago
支持聊天
MYR2,500 - MYR3,000 每月
  • Work on IT projects on planning and implementation
  • Provide preventive maintenance support on a fixed scheduling
  • Reports to Group IT Support Manager ...
Technical Support Hardware Troubleshooting
+1
Posted
12 days ago
Undisclosed
Fresh Graduates
  • Coordinate with Engineering Design, Quantity Surveying (QS), Procurement, and Site Operations teams to ensure proposed solutions are technically sound and commercially competitive.
  • Support the preparation of project methodologies, technical write-ups, capability statements, and company profiles.
  • Assist in Value Engineering (VE) exercises by researching alternative materials, equipment, and technical solutions that optimize project cost and performance. ...
Business Development Sales Support
+5
Posted
16 days ago
支持聊天
MYR3,000 - MYR3,200 每月
Fresh Graduates
靠近火车站
  • Dispatch engineers for hardware-related issues and ensure first contact resolution (FCR) wherever possible.
  • Update clients on their request status accordingly.
  • Achieve quarterly KPI targets set by the CS manager. ...
Mandarin Language Proficiency Customer Service
+11
Posted
a month ago
Undisclosed
Fresh Graduates

Petaling, WP Kuala Lumpur

靠近火车站
  • Computer hardware/networking troubleshooting skills
  • Assist in the installation, testing, and commissioning of new systems and equipment
  • Provide technical support and advice to clients ...
Electrical Wiring Troubleshooting
+2
Posted
24 days ago

Tata Consultancy Services

Undisclosed

KL City

  • Location: Malaysia.
  • Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
  • Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. ...
Posted
a month ago

Tata Consultancy Services

Undisclosed

KL City

  • Monitor and respond rapidly and effectively to received requirements from users through the IT Service desk
  • Monitor Service Desk tickets assignment and process quests based on prioritization on impact.
  • Modify configurations, utilities, software default settings, etc. for the local workstation ...
Posted
a month ago
Undisclosed
  • The incumbent must at all times be helpful, courteous and tactful when dealing with the Users.
  • To also be able to assist GT-Infrastructure & Operations in day to day operations.
  • The candidate must be of at least 2-3 years’ experience in IT/Service Management. ...
Posted
22 days ago
Undisclosed
  • Ensure data accuracy and completeness of the log description with supporting evidence/checks performed when logging or escalating tickets.
  • Perform case follow-ups with relevant Support Teams until point of resolution.
  • Performs warranty checks followed by issuance of Part Sales Work Authorization to End Users (i.e. the person that receives and ultimately uses the Services) daily based on incoming case request received by Service Desk/Engineers operation team. ...
Posted
22 days ago
Undisclosed
  • The incumbent must at all times be helpful, courteous and tactful when dealing with the Users.
  • To also be able to assist GT-Infrastructure & Operations in day to day operations.
  • The candidate must be of at least 2-3 years’ experience in IT/Service Management. ...
Posted
21 days ago
Undisclosed

Changi

  • Role Type- Permanent
  • Exp- 1+ Year
  • Skills- Service Desk, FTP, SFTP, Migration, Networking ...
Posted
13 days ago
Undisclosed

Petaling

  • Maintain accurate and complete log descriptions, ensuring supporting evidence and checks are recorded during logging or escalation.
  • Follow up with relevant support teams until resolution.
  • Perform warranty checks and issue part sales work authorizations to end users daily, based on incoming case requests. ...
Posted
13 days ago

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

SGD3,500 - SGD3,500 每月

Singapore

  • Provide assistance and support to IT projects by collaborating with project teams, participating in system implementations, testing, deployment activities, and ensuring smooth integration with existing infrastructure.
  • Assist in the daily operations of the data center and server management by monitoring system performance, maintaining server health, performing routine checks, backups, and ensuring overall system availability and reliability.
  • Support procurement, documentation, asset tracking, and administrative functions by managing IT inventory, maintaining accurate records of hardware and software assets, assisting with vendor coordination, and ensuring proper documentation control for audit and compliance purposes. ...
Posted
10 days ago

Tata Consultancy Services

Undisclosed

KL City

  • Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Walk the customer through the problem-solving process. ...
Posted
7 days ago
Undisclosed

Changi

  • Role Type- Permanent
  • Exp- 1+ Year
  • Skills- Service Desk, FTP, SFTP, Migration, Networking ...
Posted
6 days ago
Undisclosed

KL City

  • Escalate complex issues to relevant infrastructure or application teams where required
  • Support day‑to‑day user activities, including onboarding/offboarding, account access, and device setup
  • Assist with the rollout of IT initiatives, system changes, and upgrades, ensuring smooth transition to BAU support ...
Posted
4 days ago

Tata Consultancy Services

Undisclosed

KL City

  • Please find the job description below
  • Job Title: Service Desk Analyst
  • Years of experience: 3+ Years ...
Posted
a day ago
Undisclosed

Singapore

  • Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned — hardware, software, telecommunication, business application, customer connectivity, etc.
  • All other duties as assigned.
  • High school-level knowledge of computer hardware and software high school degree, technical certifications, or equivalent work experience required ...
Posted
a month ago
SGD3,800 - SGD4,000 每月

Singapore

Posted
3 days ago
MYR4,000 - MYR5,000 每月

KL City

  • Escalation and follow-up to next level support whenever required and make sure that agreed SLAs are met for all escalated issues.
  • Understanding of CSAT tools, follow-up with user for survey and ensure defined KPIs for CSAT are met.
  • Understanding of SLA, prioritization, incident management and critical incident management process. ...
Posted
3 days ago
Undisclosed
  • Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company.
  • Answer contacts promptly and professionally
  • Log/Validate all contacts Call Handling Database ...
Posted
3 days ago
Undisclosed

KL City

  • Guide users through step-by-step resolution processes with clarity and professionalism.
  • Escalate complex or unresolved issues to relevant second-level support teams in a timely manner.
  • Provide accurate and up-to-date information on IT products, services, and policies. ...
Posted
a day ago
MYR5,000 - MYR5,000 每月

KL City

  • Manage and resolve incidents using ticketing tools (e.g., ServiceNow).
  • Support Active Directory tasks and basic desktop engineering activities.
  • Diagnose and resolve VMware/VDI-related issues. ...
Posted
4 days ago