400+ Service Desk Analyst Jobs - August 2026 - High Salaries
Showing 404 jobs results for
"service desk analyst"
Chat Available
Technical Support Executive
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
- Inspect, test, and troubleshoot new launch products or systems to ensure proper functionality.
- Provide training to clients or internal staff on system usage and maintenance.
- Able to collaborate with various department team member to address defects and improvements. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR2,000 - MYR2,400 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Reset passwords and manage user accounts (Active Directory).
- Log and track incidents using ticketing systems.
- Ensure timely resolution based on SLA. ...
Posted
6 hours ago
MYR4,000 - MYR7,000 Per Month
- Identify business and end user needs and bridge where relevant with the system and available technologies and applications including POS system.
- Handle application support incident, system Change Management, performs trouble shooting, identifies root cause and follow up on problem resolution until completion.
- Ensure the quality and reliability of system by conducting testing, reviewing, and implementing best practices. ...
Posted
4 hours ago
Chat Available
Undisclosed
- Maintain IT asset records and ensure equipment is in good working condition.
- Update and maintain existing Power BI dashboards and reports.
- Assist in data preparation and validation for reporting needs. ...
Posted
13 days ago
Chat Available
Technical Support Representative
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Documentation & Knowledge Base: Provide clear, step-by-step product documentation, user guides, and troubleshooting procedures to support resolution for customers and internal knowledge sharing.
- Ticket Management: Record and manage end-to-end customer interactions, diagnostic steps, and resolutions within the ticketing system to meet defined SLA targets.
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image. ...
Posted
3 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Act under the discretion of the superior or superior, especially in complex or critical situations.
- Assist to perform monthly Retails System integration
- Resolving daily technical troubleshooting in responding to ticket system raised and ensuring daily operation all Outlets POS System operation. ...
Posted
20 days ago
Technical Support Executive
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- To troubleshoot, diagnose & repair hardware/software problems.
- Provide assistance to staff or customers.
- Monitoring hardware, software & system performance. ...
Posted
a day ago
Chat Available
MYR2,300 - MYR2,500 Per Month
- Perform routine maintenance tasks such as system updates, data backups, and security patching.
- Assist in the setup and configuration of new IT equipment and systems for retail store operations.
- Maintain accurate documentation of IT assets, system configurations, and support activities. ...
Posted
a month ago
Automotive Technical Support Executive
MYR4,060 - MYR5,530 Per Month
Fresh Graduates
Near Train Station
- Analyses parts claim situation and provide feedback to improve support process and enhance product quality
- Support Business Development Team and Marketing Team from automotive technical perspective to find out unique selling points for our products
- Support Marketing Team in technical perspective to find out common market practices to better publish our product strength in social media ...
Posted
6 hours ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Documentation & Knowledge Base: Provide clear, step-by-step product documentation, user guides, and troubleshooting procedures to support resolution for customers and internal knowledge sharing.
- Ticket Management: Record and manage end-to-end customer interactions, diagnostic steps, and resolutions within the ticketing system to meet defined SLA targets.
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image. ...
Posted
13 days ago
Chat Available
MYR3,400 - MYR3,600 Per Month
- Set up IT equipment for clients and ensure all equipment is functioning properly.
- Travel to client company sites when required to provide on-site technical support.
- Install, configure, and maintain computers, printers, network devices, NAS and other IT equipment. ...
Posted
9 days ago
Chat Available
MYR2,300 - MYR2,500 Per Month
- Perform routine maintenance tasks such as system updates, data backups, and security patching.
- Assist in the setup and configuration of new IT equipment and systems for retail store operations.
- Maintain accurate documentation of IT assets, system configurations, and support activities. ...
Posted
a month ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Set up and maintain statistic reporting for system performance, usage, and operational metrics across supported platforms.
- Establish and monitor system compliance processes, ensuring platforms meet internal policy and any applicable regulatory or industry standards.
- Support project delivery activities for new system rollouts and enhancements, including scoping, timeline tracking, and stakeholder updates. ...
Posted
14 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform regular network status inspections, identify performance bottlenecks and abnormal links to ensure the stability and security of internal and external networks.
- Participate in network structure optimization, bandwidth planning, and the implementation of VPN and remote access solutions. Collaborate with the security team to enforce network security policies, ACL controls, and access management.
- Support process optimization and promote the implementation of automation scripts and configuration standardization. ...
Posted
17 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
- Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
- Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
- Seeking a customer support specialist to assist clients via phone and remote access. ...
Posted
22 days ago
MYR4,500 - MYR4,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Resolve customer and distributor issues efficiently, following up via calls or emails as needed to ensure complete resolution and satisfaction.
- • Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
- • Proactively escalate challenging cases to the team leader for additional support and guidance. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Provide technical support to customers and internal teams when required.
- Assist in solution design based on project requirements and specifications.
- Deliver technical presentations to customers, clients, and stakeholders.
Be an early applicant!
Posted
21 hours ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond and escalate customer inquiries and concerns to superior and ensure all inquiries are attended to.
- Manage CRM asset information to be up to date.
- Prepare and provide regular reports to respective teams (internal customers). ...
Be an early applicant!
Posted
7 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Documentation & Knowledge Base: Provide clear, step-by-step product documentation, user guides, and troubleshooting procedures to support resolution for customers and internal knowledge sharing.
- Ticket Management: Record and manage end-to-end customer interactions, diagnostic steps, and resolutions within the ticketing system to meet defined SLA targets.
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image. ...
Posted
13 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
- Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Posted
15 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Resolve customer technical issues in a timely & professional manner
- Data collect/analysing
Posted
20 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
- Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Posted
15 days ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain and improve knowledge bases and workflows
- Collaborate with internal teams to resolve issues efficiently
- Provide customer support via phone, email, and other channels ...
Posted
22 days ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Set up and maintain statistic reporting for system performance, usage, and operational metrics across supported platforms.
- Establish and monitor system compliance processes, ensuring platforms meet internal policy and any applicable regulatory or industry standards.
- Support project delivery activities for new system rollouts and enhancements, including scoping, timeline tracking, and stakeholder updates. ...
Posted
14 days ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Process orders, forms, applications, and requests.
- Maintain customer records and update account information.
- Escalate complex issues to the appropriate department. ...
Posted
22 days ago
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
- · Investigate and resolve customer complaints, concerns, and issues in a timely and effective manner.
- · Collaborate with other departments to ensure prompt resolution of complex problems.
- · Escalate unresolved issues to senior customer service representatives or management as needed. ...
Posted
23 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform regular network status inspections, identify performance bottlenecks and abnormal links to ensure the stability and security of internal and external networks.
- Participate in network structure optimization, bandwidth planning, and the implementation of VPN and remote access solutions. Collaborate with the security team to enforce network security policies, ACL controls, and access management.
- Support process optimization and promote the implementation of automation scripts and configuration standardization. ...
Posted
17 days ago
MYR2,800 - MYR3,800 Per Month
+Additional Compensation
Fresh Graduates
- Be open to learning new things
- Self-motivated and sales driven with a positive attitude
- Proficiency both in Mandarin and English is a must, to handle Mandarin-speaking customers and colleagues ...
Posted
23 days ago
Chat Available
SGD2,000 - SGD2,450 Per Month
+Additional Compensation
Singapore, Singapore
- Monitor the agreed service level, document system configurations, and provide regular reporting.
- Participate in client platform implementation and upgrade projects.
- Follow up with vendors for hardware replacements. ...
Posted
10 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
- Any other duties assigned by Management from time to time.
- Ensuring the front desk and waiting area are clean and tidy, free from odors. ...
Posted
a month ago