400+ Service Desk Analyst Jobs - September 2026 - High Salaries
Showing 439 jobs results for
"service desk analyst"
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Create Requisition Orders (RO) and Purchase Requisitions (PR), and issue Purchase Orders (PO).
- Ensure all issued POs are copied to the IT Procurement team at HQ.
- Ensure all Purchase Orders are sent to the respective vendors in a timely manner. ...
Be an early applicant!
Posted
25 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Testing and Quality Assurance:Provide UI UAT testing support for system development initiatives, including SAT/OPUS development and product UATs.
- Conduct User Acceptance Testing to validate system changes and ensure alignment with business requirements.
- Campaign Management: Monitor campaign fulfillment to enhance customer satisfaction, maintain brand reputation, and optimize operational efficiency.
Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Near Train Station
- Create Requisition Orders (RO), Purchase Requisitions (PR), and issue Purchase Orders (PO).
- Ensure Purchase Orders are sent to vendors and copied to the HQ IT Procurement team.
- Track all PR/RO requests until the PO is issued using the provided SharePoint tracker. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Provide first-level support for hardware, software, printer, and network issues.
- Install, troubleshoot, and maintain desktop computers, laptops, printers, CCTV systems, and Wi-Fi routers.
- Support office and site staff in resolving basic IT issues, both remotely and in person. ...
Posted
5 days ago
MYR2,500 - MYR3,300 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications
- Overseeing the daily performance of communications and computer systems;
- Setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems or appropriate software; ...
Posted
12 days ago
MYR1,800 - MYR2,500 Per Month
Fresh Graduates
- Install and configure computers, laptops, printers, scanners, network devices, and IT peripherals.
- Assist with basic LAN, WAN, Wi-Fi, switches, routers, and network troubleshooting.
- Perform preventive and corrective maintenance on IT equipment. ...
Posted
16 days ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Troubleshoot and resolve system incidents in accordance with agreed service levels (SLAs).
- Maintain IT asset inventory and ensure proper asset lifecycle management.
- Document technical issues, resolutions, and system configurations. ...
Be an early applicant!
Posted
21 days ago
MYR2,000 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure each component is fully powered and compatible with every other component
- Technicians diagnose problems and make repairs
- Testing each built machine to ensure IT functions appropriately. ...
Posted
10 days ago
MYR2,000 - MYR3,500 Per Month
- Ensure each component is fully powered and compatible with every other component
- Technicians diagnose problems and make repairs
- Testing each built machine to ensure IT functions appropriately. ...
Be an early applicant!
Posted
10 days ago
Undisclosed
- To assist in the administration of the computer system, including system shutdown, system start up and data backups as outlined in the Information Technology Standard Operating Procedures (“IT SOP”) which comprise General IT Control, Policies and Procedures, Business Continuity Plan (“BCP”) and ISO 9001 procedures.
- To assist in the management of servers.
- To ensure daily tape backup and also external data backup to external drive as contingency off-site data storage facility. ...
Be an early applicant!
Posted
2 months ago
Undisclosed
- To assist in the administration of the computer system, including system shutdown, system start up and data backups as outlined in the Information Technology Standard Operating Procedures (“IT SOP”) which comprise General IT Control, Policies and Procedures, Business Continuity Plan (“BCP”) and ISO 9001 procedures.
- To assist in the management of servers.
- To ensure daily tape backup and also external data backup to external drive as contingency off-site data storage facility. ...
Be an early applicant!
Posted
2 months ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Troubleshoot and resolve system incidents in accordance with agreed service levels (SLAs).
- Maintain IT asset inventory and ensure proper asset lifecycle management.
- Document technical issues, resolutions, and system configurations. ...
Be an early applicant!
Posted
2 months ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for record and maintenance of IT infrastructure inventory list and ensure proper tagging/labelling.
- Perform periodic software audit on all computer systems, perform administrative support and scheduled routing of IT housekeeping.
- Keep records and/or create knowledge base in event of any IT incident, IT problem and change management occur and identifying IT issues and proposing for improvement. ...
Posted
a month ago
Undisclosed
- To assist in the administration of the computer system, including system shutdown, system start up and data backups as outlined in the Information Technology Standard Operating Procedures (“IT SOP”) which comprise General IT Control, Policies and Procedures, Business Continuity Plan (“BCP”) and ISO 9001 procedures.
- To assist in the management of servers.
- To ensure daily tape backup and also external data backup to external drive as contingency off-site data storage facility. ...
Be an early applicant!
Posted
2 months ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Act under the discretion of the superior or superior, especially in complex or critical situations.
- Assist to perform monthly Retails System integration
- Resolving daily technical troubleshooting in responding to ticket system raised and ensuring daily operation all Outlets POS System operation. ...
Posted
2 months ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Troubleshoot and resolve system incidents in accordance with agreed service levels (SLAs).
- Maintain IT asset inventory and ensure proper asset lifecycle management.
- Document technical issues, resolutions, and system configurations. ...
Be an early applicant!
Posted
2 months ago
MYR40 - MYR100 Per Hour
WFH • Fresh Graduates
Near Train Station
- Escalate unresolved or critical issues to the next-level support team
- Ensure all support cases are properly logged and updated
- Perform basic system installation & System Updates & System checks ...
Posted
18 days ago
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor integrations and system healthTrack system logs, dashboards, and alerts to proactively identify issues before they impact customers.
- Follow incident and escalation proceduresAdhere to defined incident management processes, ensuring timely communication, documentation, and handover during incidents.
- Maintain operational documentationUpdate runbooks, knowledge articles, and support documentation to improve resolution speed and consistency. ...
Posted
2 months ago
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Collaborate with IT teams to resolve software integration and network connectivity issues
- Update and maintain accounting software systems, ensuring data integrity and security
- Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
16 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- Handle customer queries and provide professional support for the healthcare project.
- Assist customers through phone, email, and chat channels. ...
Posted
18 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- Handle customer queries and provide professional support for the healthcare project.
- Assist customers through phone, email, and chat channels. ...
Posted
18 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
24 days ago
MYR4,000 - MYR6,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions and ensure high levels of customer satisfaction are consistently achieved.
- Identify recurring customer issues and propose process improvements to enhance overall efficiency.
- Support onboarding of new customers by providing guidance on products, services, or platforms. ...
Posted
25 days ago
MYR5,000 - MYR6,000 Per Month
Near Train Station
- Manage user access roles, menu security, and system permissions. Provide ERP user training and SOP documentation.
- Liaise and coordinate with vendors on system issues, integrations, and maintenance.
- Knowledge and familiar with SSRSandMicrosoft Report Builder. ...
Be an early applicant!
Posted
2 days ago
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
21 days ago
MYR3,000 - MYR6,000 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Verify customer information and ensure transactions are processed correctly.
- Maintain good relationships with existing customers by providing continuous support and assistance.
- Follow up with customers regularly to ensure their issues are resolved and improve customer satisfaction. ...
Posted
3 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- Handle customer queries and provide professional support for the healthcare project.
- Assist customers through phone, email, and chat channels. ...
Posted
18 days ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Support customers in cases of lost or stolen cards, fraudulent activities, and account security concerns.
- * Provide accurate information on banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- * Process service requests including account updates, disputes, and payment arrangements. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Collaborate with IT teams to resolve software integration and network connectivity issues
- Update and maintain accounting software systems, ensuring data integrity and security
- Assist in the development and implementation of new accounting software applications and upgrades ...
Posted
16 days ago