1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 1,126 jobs results for
"customer service specialist"
Chat Available
Customer Service Specialist
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain clinic spreadsheet and attendance updates.
- Follow up patients’ following dental procedures (e.g., extraction, filling, scaling) based on CRM records and ensure appointments are booked and completed.
- Gather complaint information and escalate to backend. ...
Posted
11 hours ago
Chat Available
Customer Service Specialist
MYR3,000 - MYR3,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Analyze customer interactions and feedback to identify trends and opportunities for improvement.
- Record and report on key performance indicators, such as response time and customer satisfaction scores.
- You will participate here ...
Posted
11 hours ago
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Customer Service Specialist
Chat Available
MYR4,000 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile ...
Posted
6 days ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Maintain accurate and up-to-date client records and booking information in the system.
- Follow up with clients after initial appointments to gather feedback and assess ongoing needs.
- In alignment with practitioner recommendations, identify suitable additional services or treatment plans to support client outcomes. ...
Posted
a day ago
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Undisclosed
WFH • Fresh Graduates
Singapore, East
- Process refund requests in accordance with company policies.
- Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
- Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom. ...
Posted
3 days ago
MYR8,000 - MYR8,350 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor pending tickets and ensure timely resolution per SLAs.
- Provide regular updates to customers until issues are fully resolved.
- Maintain accurate logs of customer interactions and resolutions. ...
Posted
17 days ago
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in handling urgent incidents and escalated complaints effectively, promptly, and professionally.
- Complete other daily tasks assigned by supervisors independently.
- Handle daily customer inquiries via phone, email, and live chat, providing professional consultation and effective communication. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Good communication skills in EnglishandMandarin (spoken and written)
- Minimum SPM or equivalent qualification
- At least 1 year of customer service experience is preferred ...
Posted
12 days ago
Chat Available
MYR3,500 - MYR4,700 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Update customer records and document interactions
- Escalate complex cases when necessary
- Deliver high-quality service to reduce repeat contacts and escalations ...
Posted
10 days ago
MYR4,000 - MYR4,750 Per Month
Near Train Station
Be an early applicant!
Posted
10 days ago
Business Support Specialist (Customer Service)
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Posted
12 hours ago
MYR8,500 - MYR9,000 monthly
Near Train Station
- Resolve customer concerns professionally while maintaining a high level of service quality
- Maintain accurate records of customer interactions and follow-up actions
- Adhere to company policies, procedures, and service standards
Posted
10 days ago
Chat Available
MYR4,000 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved issues to the appropriate department when necessary.
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner. ...
Posted
14 days ago
Chat Available
Customer Service Specialist - English Speaker (Shipping Label)
MYR2,800 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. ...
Posted
a month ago
MYR3,200 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- - Adhere to schedule, quality standards, and information security policies.
- - Meet individual and team performance benchmarks defined by the process.
- - Participate in training, calibrations, and continuous improvement initiatives.\ ...
Posted
a month ago
Chat Available
Company Confidential
MYR3,999 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Process refund requests in accordance with company policies.
- Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
- Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom. ...
Posted
a day ago
Customer Service Coordinator
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
- Issue Purchase Order (PO) and follow up on deliveries
- Maintain purchasing records and documentation
- Perform any ad-hoc duties as assigned from time to time by the supervisor ...
Be an early applicant!
Posted
12 hours ago
Chat Available
Customer Service Mandarin (Normal Working Hours)
MYR4,500 - MYR4,600 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: June 2026 ...
Be an early applicant!
Posted
4 hours ago
Customer Service Executive (E-commerce)
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Manage and respond to customer reviews in a professional manner
- Coordinate with internal teams regarding order and logistics issues
- Ensure timely responses and maintain high customer satisfaction ...
Posted
4 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Deliver professional, calm, and empathetic customer service
- Record, track, and resolve cases accurately
- Adhere to workflows, system procedures, and SLA requirements ...
Be an early applicant!
Posted
11 hours ago
Chat Available
MYR2,600 - MYR2,700 Per Month
Fresh Graduates
Near Train Station
- Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
- Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
- Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...
Posted
7 days ago
Chat Available
Ecommerce Customer Service
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
10 hours ago
MYR4,000 - MYR8,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
- Analyze sales data regularly to support operational analysis, adjust strategies and propose optimizations based on performance metrics.
- Ensure that all operational practices and website content comply with relevant laws, regulations, and company brand guidelines. ...
Posted
13 hours ago
Customer Experience Specialist
Undisclosed
Fresh Graduates
Near Train Station
- Coordinate with the fulfillment team to address any delays or issues with order processing.
- Maintain accurate records of customer interactions and ongoing cases (Damage, Malfunction and Replacement).
- Work closely with other departments, such as sales, marketing, and logistics, to ensure a seamless customer experience. ...
Be an early applicant!
Posted
a day ago
Chat Available
Customer Support Executive
MYR3,000 - MYR4,500 Per Month
Near Train Station
- Able to work independently as well as part of a team including shift rotation.
- Able to multitask and leveraged to other support / function based on business requirements.
- Correctly identify call type, utilize appropriate system resource and adhere to logging procedures. ...
Posted
3 days ago
Banking Support- Life Insurance (Mandarin Speaker)
MYR3,800 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work with internal teams to address complex cases and escalate when necessary.
- Maintain professional, empathetic, and customer-focused communication.
- Use CRM systems and digital tools effectively while managing multiple tasks efficiently. ...
Be an early applicant!
Posted
2 days ago
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests. ...
Posted
12 hours ago
Customer Service Professional
MYR1,800 - MYR2,260 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Customer Service (Mandarin Speaker)
MYR2,300 - MYR2,800 Per Month
Fresh Graduates
- 主动识别客户需求，并提供相关信息、解决方案或替代方案，以确保客户满意并提高客户忠诚度。
- 与跨职能团队（如销售、运营和技术支持）合作，解决客户问题并改进整体客户体验。
- 遵守公司政策、程序和客户服务标准，始终提供专业和优质的服务。 ...
Be an early applicant!
Posted
12 hours ago