5,000+ Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
Showing 15,877 jobs results for
"customer service"
Chat Available
Customer Support (Mandarin Speaker)
MYR3,500 - MYR6,000 Per Month
Near Train Station
- Document all customer interactions and resolutions accurately in the CRM system, ensuring detailed and organized records.
- Escalate complex or unresolved customer issues to senior support staff or relevant departments for further investigation and resolution.
- Collaborate with team members to share knowledge, improve support processes, and contribute to a positive team environment. ...
Posted
4 days ago
MYR4,200 - MYR4,500 Per Month
Near Train Station
- Deliver clear, professional, and empathetic communication while maintaining customer trust and satisfaction
- Ensure timely resolution within defined SLAs, minimizing escalation loops and repeat contacts
- Trigger appropriate service recovery actions to mitigate negative customer experiences and CSAT impact ...
Posted
20 days ago
Undisclosed
- Handling daily operations at check in counter and departure gate as per SLA.
- Key Accountability
- Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
Be an early applicant!
Posted
19 days ago
Chat Available
MYR2,500 - MYR8,000 Per Month
Fresh Graduates
Near Train Station
- respond promptly to customer inquiries.
- Obtain and evaluate all relevant information to handle service inquiries.
- Product training & Script will be provided. ...
Posted
11 days ago
Chat Available
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
- Possess strong ownership and responsibility to complete assigned tasks within the timeline.
- To be a good participative team player in helping the team to achieve the overall KPI’s.
- To manage internal and external customers with high respect while maintaining professionalism. ...
Be an early applicant!
Posted
18 days ago
Customer Service (Live Chat / Email / Call) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
4 days ago
Customer Support & Operation Executive (Cantonese Speaker)
MYR4,100 - MYR7,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Deliver personalized customer experiences aligned with premium travel services
- Coordinate closely with CRM and operations teams to ensure accurate client records and smooth handovers
- Gather customer feedback and share insights with the product team for service improvements ...
Posted
2 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Coordinate customer experience analysis and support the development of actionable improvement plans.
- Contribute to outbound communication strategies and experience mapping initiatives.
- Assist in the development and implementation of high-level service recovery modules and service design content. ...
Be an early applicant!
Posted
20 days ago
Warehouse Customer Service
MYR2,500 - MYR5,000 Per Month
Fresh Graduates
- Update customers on shipment and stock status
- Handle exceptions (e.g. delays, shortages, incorrect items)
- Prepare simple records and reports ...
Posted
3 days ago
Chat Available
Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...
Posted
7 days ago
Up to MYR1,200 Per Month
Near Train Station
- Ensure high levels of customer satisfaction and service quality at all times
- Coordinate with relevant departments to resolve customer issues efficiently
- Provide accurate product/service information and assist with order processing and follow-ups ...
Posted
2 days ago
Chat Available
MYR800 - MYR1,200 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Collaborate with internal teams to escalate complex customer issues and ensure prompt resolution, contributing to a seamless customer experience.
- Proactively identify opportunities to improve customer service processes and contribute to the development of training materials or FAQs.
- Gain a comprehensive understanding of the company's service offerings to effectively answer customer questions and provide relevant solutions. ...
Posted
17 days ago
Chat Available
Customer Service Specialist (Mandarin Speaker)
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate issues appropriately.
- Compose thoughtful and accurate messages or customize prepared responses to customer emails.
- Research information and troubleshoot problems using available resources. ...
Posted
2 days ago
Chat Available
Customer Service Executive
MYR3,800 - MYR4,500 Per Month
- Responding promptly to customer inquiries, complaints, and feedback.
- Build and maintain strong customer relationships.
- Responsible for sales of products. ...
Posted
3 days ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
Posted
a day ago
Chat Available
Outbound CS Agent (Cantonese + Excellent English)
MYR4,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Perform cross-selling while attending inbound calls.
- Consistently meet or exceed all contractual KPIs (speed, quality, and resolution) by maintaining a strong foundational knowledge of the customer's products and services.
- Efficiently track and document complex issues, knowing precisely when and how to escalate inquiries to senior staff or specialized resources for timely support. ...
Posted
4 days ago
Customer Service-Travelling/Reservation/ IT (Cyberjaya) NO OVERNIGHT SHIFT - Package up to RM4900
MYR4,000 - MYR4,900 Per Month
Fresh Graduates
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service ...
Posted
3 days ago
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Support the marketing team by managing content scheduling and responding to social media engagement.
- Gather customer feedback and insights to help improve the app experience and marketing efforts.
- Liaise with external parties and vendor to update menu pricing and details across both the mobile app and POS system. ...
Posted
13 days ago
Cafe Supervisor (Penang Island)
MYR2,100 - MYR2,900 Per Month
Fresh Graduates
- Assists the Café & Assistant Manager in planning and executing all sales promotions effectively and efficiently.
- Maintains an efficient, friendly service standard at all time.
- Politely answers the telephone and customer questions. ...
Posted
25 days ago
Chat Available
MYR800 - MYR1,000 Per Month
Fresh Graduates
Near Train Station
- Explore digital marketing, branding, and content creation.
- Learn to use SOLIDWORKS and SolidCAM.
- Hands-on training provided and opportunity to earn CSWP certification! ...
Be an early applicant!
Posted
a month ago
E-commerce Sales & Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints. ...
Posted
a day ago
Chat Available
MYR2,800 - MYR3,800 Per Hour
Near Train Station
- Provide product information and recommendations to customers, leveraging product knowledge to assist them in making informed purchasing decisions.
- Maintain a high level of product knowledge and company policies to accurately answer customer questions and provide appropriate solutions.
- Collaborate with the sales and marketing teams to gather customer feedback and identify areas for service improvement. ...
Posted
13 days ago
Chat Available
MYR3,800 - MYR4,800 Per Month
+Additional Compensation
Near Train Station
- To optimize the knowledge competency and skills proficiency of all outlet crew at the highest level through training.
- To be responsible for keeping the outlet’s hygiene and cleanliness at the highest standard at all times.
- To be responsible for the outlet and the crew in providing service and product quality of the highest standard at all times. ...
Posted
11 days ago
MYR2,000 - MYR2,600 Per Month
- Explain the monthly promotion.
- Handle the customer query.
- Daily and monthly count stock ...
Posted
3 days ago
Chat Available
MYR4,029.50 - MYR4,050 Per Month
+Additional Compensation
WFH
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Posted
a day ago
Chat Available
Customer Service Support Executive (Mandarin)
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
- Ensure a high level of customer satisfaction through excellent service and timely follow-up.
- Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.
- Manage a high volume of incoming calls, chats, and messages across various platforms. ...
Posted
6 days ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
- Handle customer complaints and provide solutions
- Support and guide junior customer service team
- Maintain fast response time and high customer satisfaction ...
Posted
a month ago
Undisclosed
- To manage and document all outpatient feedback received and compile the information for monthly reporting and service improvement purposes.
- To communicate effectively with Heads of Department (HODs) regarding customers’ feedback and grievances to facilitate timely resolution and service recovery.
- To work closely with Consultants, Admissions, Billing, Nursing, Front Lobby and other clinical and non-clinical departments to ensure seamless coordination and effective communication in meeting patients’ needs. ...
Be an early applicant!
Posted
21 days ago
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