Redawn Marketing Hiring! Internship For Customer Service and Admin Assistant in Selangor, Earn up to MYR 1,200 - Ricebowl

Currently pursuing or recently completed a Diploma/Degree in Business Administration, Management, Marketing, or related field

Good communication skills in English (additional languages are an advantage)

Basic computer skills (Microsoft Word, Excel, and email handling)

Able to handle multiple tasks and work in a fast-paced environment

Responsible, proactive, and willing to learn

Good interpersonal skills and a customer-oriented mindset

Able to work independently as well as in a team

Strong attention to detail and organizational skills

Professional attitude when dealing with customers and internal teams

Greet visitors and handle customer enquiries via phone, email, WhatsApp, chat platforms, and in person

Respond to all customer enquiries in a timely, professional, and courteous manner

Handle customer complaints and provide appropriate solutions in line with company policies

Ensure high levels of customer satisfaction and service quality at all times

Coordinate with relevant departments to resolve customer issues efficiently

Provide accurate product/service information and assist with order processing and follow-ups

Maintain and update customer records and databases accurately

Support team members and contribute to overall team goals

Assist in preparing reports related to customer service activities

Perform general administrative duties such as filing, photocopying, and data entry

Maintain organized records of documents, reports, and correspondence

Manage office supplies and basic procurement tasks

Prepare purchase requisitions and liaise with suppliers for quotations in accordance with company procedures

Ensure the front desk/reception area is clean, tidy, and presentable

Assist HR in organizing meeting rooms for training sessions, meetings, and company events (e.g., festive celebrations, office decorations)

Monitor cleaner attendance and ensure overall office cleanliness is maintained