Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
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Excellent verbal and written communication skills.
Experience in basic understanding SQL for ensuring customers data.
Proficient in using Microsoft Office applications
Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
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Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Communicate with suppliers and relevant stakeholders to obtain missing information, clarify incomplete or unclear submissions, and confirm updates when required.
Identify data discrepancies, seek clarification where necessary and escalate unresolved issues to the supervisor in a timely manner while supporting the resolution process.
Identify and highlight recurring issues or gaps in requests and support improvements to enhance data accuracy and process efficiency.
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Act as the central integration point for a variety of company stakeholders in the contracting process, arbitration, reviewing legal decisions and authorising legal binding articles and tribunal pleadings/written submissions
Responsible for monthly payroll calculation; complete declaration and payment of EPF, SOCSO, PCB as well as routine payments via official government portals.
Coordinate induction and vocational training for new hires, execute training plans; liaise with external training providers, track and collect feedback on training outcomes.
Maintain employee relations, mediate communication between staff and management, plan and organize staff activities.
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Conduct full-cycle recruitment for warehouse operators and office staff, including job ad publishing, resume screening and interview coordination.
Liaise with manpower agents and manage shift scheduling for warehouse employees.
Complete full employee onboarding procedures: draft employment contracts, collect staff documentation, and submit EPF, SOCSO and EIS registrations to relevant government authorities.
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Maintain HR data integrity, track key hiring metrics and improve candidate experience.
Conduct initial technical screenings to evaluate candidate proficiency before presenting to engineering leadership.
Full-Cycle Recruitment: Manage the entire hiring process for engineering roles, including job posting, CV screening, interviewing, assessment, offer negotiation, and onboarding.
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