Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Respond promptly and professionally to customer enquiries via phone, email, live chat, social media, WhatsApp, and other company communication channels.
Serve as the primary point of contact for customer enquiries, feedback, and complaints.
Provide accurate information regarding the company's products, services, and promotions.
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Education: Minimum SPM, STPM, or Diploma in Business, Marketing, IT, or a related field.
Experience: 1–2 years of experience in sales support, retail counter sales, or customer service is preferred. Fresh graduates are welcome to apply.
Language Skills: Proficiency in Bahasa Malaysia and English. The ability to speak or write in Mandarin is a strong advantage for communicating with specific networks.
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