Customer Service 工作 | 马来西亚 | 职位空缺 | April 2023

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5987 Result

Showing 5987 jobs results for "customer service"

Eslite Spectrum Malaysia Sdn. Bhd.

Bukit Bintang, Kuala Lumpur

Fresh Graduates

Customer Service Customer Service

(Full Time)

Undisclosed

现在申请

Kenanga Guestserve Solution Sdn Bhd

Bangsar, WP Kuala Lumpur

Fast Response

Customer Service Representative Customer Service Representative

(Full Time)

RM3,000 - RM4,500

现在申请

Customer Service Customer Service

Doramill Online Trading Sdn Bhd

Puchong, Selangor

Full Time

The E-Commerce Customer Service will be required to manage live chat from customers in relation to online products and services.
To deal directly with customers by email, live chat, and social media.
To resolve product or service problems by clarifying and understanding customer's complaints. determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
To compile reports on overall customer satisfaction.
To complete any other tasks assigned by the management from time to time.

RM2,500 - RM3,000

•

现在申请

Customer Service Executive Customer Service Executive

Eastern Smart Furniture S/B

Petaling Jaya, Selangor

Full Time

To be part of the Customer Service & Shipping (CSS) team on servicing partner office ( i.e. Global Furniture from US)
To deliver exceptionally high standard of customer service and maintain a positive empathetic & professional attitude at all times
Liaison with vendors from China and partner office on procurement & order processing
Communicating and liaison with relevant stakeholders (vendor & partner office) to response and resolve product or service problems professionally within established time limit to ensure resolution
To work closely with vendor and partner office to manage the replacement parts request and update report in weekly basis
Contribute to team effort by accomplishing related results as needed to drive continues improvement within department or company objectives
You will thrive in this role if
You have a “yes” approach to customer service. Exceptional customer service is what separates ESF from other competitors. You must provide high level of service to your audience.
You hold yourself to high standards. Our team members exhibit high level of professionalism and maintain accuracy & efficiency at all times
You are precise, analytical and enjoy gathering facts and details and is thorough in all activities.
You have high adaptability in fast-paced environment and be flexible in managing complexity or shipping process challenges

RM3,000 - RM4,200

•

现在申请

Junior Cantonese Customer Service Junior Cantonese Customer Service

Envo BPO Services Sdn Bhd

Petaling Jaya, Selangor

Full Time

To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

RM2,800 - RM3,800

•

现在申请

Customer Service Executive Customer Service Executive

A.P. Emco Executives Sdn Bhd

Cyberjaya, Selangor

Full Time

Provide primarily customer service-based phone support to client’s customers.
Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand.
Accurately record and update customers’ cases into client’s RM and trackers following appropriate processes.
Provide accurate and understandable information to all customers and support partners.
Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level, whilst ensuring follow through in all cases.
Ensure all follow ups are done in a timely manner.
Ensure all SLA’s are met appropriately.
Maintain high level of customer satisfaction whilst maintain a professional manner.
Be familiar with all policy, processes, and product knowledge and escalation paths.
Remain polite, patient and courteous with customer throughout the experience.
Ensure the end to end experience for all customers is at a high level of customer satisfaction.

RM2,000 - RM3,300

•

现在申请

Customer Service Executive (Cantonese Speaker) Customer Service Executive (Cantonese Speaker)

Agensi Pekerjaan Skillset Sdn Bhd

Shah Alam, Selangor

Full Time

Fast Response

Answering customer and client questions
Handle pre and post reservation inquiries by phone and e-mail
Modify, change and/or cancel existing reservation
Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint

RM4,000 - RM4,500

•

现在申请

Customer Service Executive (Mandarin Speaker) Customer Service Executive (Mandarin Speaker)

Agensi Pekerjaan Skillset Sdn Bhd

Shah Alam, Selangor

Full Time

Fast Response

To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

RM4,000 - RM4,500

•

现在申请

Customer Service Specialist Customer Service Specialist

Itrain (M) Sdn Bhd

KL City, Kuala Lumpur

Full Time

Customer Service Specialist provide assistance to customers by addressing their inquiries and needs, offering comprehensive information about our products and services.
Inbound call handling/customer service via phone/email
Tracking all inquiry
Handling enrolment
Customer call back and follow-up
Provide clients with a clear understanding of the Company’s products
Continuously strive to develop and maintain customer rapport and satisfaction.

RM2,500 - RM3,500

•

现在申请

Customer Service Representative Customer Service Representative

Lifework HR Services Sdn Bhd

KL City, Kuala Lumpur

Full Time

Job Description
Maintain contact with
shipping lines and trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems.
Answer all Customer inquiries promptly and notify customers of any delays in shipping and dispatching.
Increase customer satisfaction and business share through proactively communicating with the Customer. Establish Customer communication preference, i.e phone, email, fax
Issues billing based on approved charge codes and rates, Invoicing and collections follow-up
Assist sales in Compiling Quotes by providing rates, tariffs etc.
Maintain good record keeping and filing system for all financial documents, office files and documentation.
Plan, organize and manage own workload to ensure your contribution to the company’s monthly reporting process is achieved in a timely and accurate manner
Provide full range of administrative support for team when necessary; any other job assignment required by the superior from time to time

RM1,800 - RM2,500

•

现在申请

DC Cloud Sdn Bhd

Seri Kembangan, Selangor

E-commerce Customer Service E-commerce Customer Service

(Full Time)

RM2,300 - RM3,000

现在申请

Internship For Customer Service Cum Operation (February Intake) Internship For Customer Service Cum Operation (February Intake)

Maukerja Malaysia (Agensi Pekerjaan Ajobthing Sdn Bhd)

KL City, Kuala Lumpur

Internship

Check to ensure that appropriate changes were made to resolve customers' problems.
Enhance and improve the current process.
Ensuring Customer Service satisfaction with clients.
Following the process and procedure of the project.
Performs other duties as assigned or needed.

RM700 - RM900

•

现在申请

Manas Marketing Consultancy Sdn.bhd.

KL City, Kuala Lumpur

Fresh Graduates

客服客服

(Full Time)

RM5,000 - RM6,000

现在申请

Ezon Berhad

Johor Bahru, Johor

客服人员客服人员

(Full Time)

RM2,000 - RM4,000

现在申请

Webhelp APAC

Cheras, Kuala Lumpur

Fresh Graduates

粤语客服人员粤语客服人员

(Full Time)

RM3,000 - RM3,500

现在申请

Junandus

Kuchai Lama, Kuala Lumpur

客服主管客服主管

(Full Time)

RM3,500 - RM4,000

现在申请

CardBiz Payment Services Sdn Bhd

KL City, Selangor

客户服务助理客户服务助理

(Full Time)

RM2,000 - RM2,500

现在申请

Clear Aligners III Sdn Bhd

Cheras, Kuala Lumpur

Fast Response

客服专员客服专员

(Full Time)

RM3,500 - RM4,500

现在申请

Versatile Paper Boxes Sdn Bhd

Ampang, WP Kuala Lumpur

客户服务客户服务

(Full Time)

RM1,500 - RM2,000

现在申请

Upstream BPO Sdn Bhd

Brickfields, Kuala Lumpur

Fresh Graduates

客户服务客户服务

(Full Time)

RM2,600 - RM3,200

现在申请

Customer Service Customer Service

MH Gadget Enterprise

KL City, Kuala Lumpur

Full Time

Manage large amount of incoming message from Facebook, Instagram and Shopee
Generate sales lead
Identify and assess customer needs to achieve satisfaction
Provide accurate, valid and complete information by using the right method
Handle customer complaint, provide appropriate solutions and alternative within the time limit, follow up to ensure resolution
Arrange customer appointment (self-pickup) and update booking sheet
Follow communication procedures, guidelines and policies

RM2,800 - RM4,000

•

现在申请

Customer Service Customer Service

Xguard Detailers Sdn Bhd

Shah Alam, Selangor

Full Time

Manage large amount of incoming calls & WhatsApp
Generate sales lead
Identify and assess customer needs to achieve satisfaction
Provide accurate, valid and complete information by using the right method
Handle customer complaint, provide appropriate solutions and alternative within the time limit, follow up to ensure resolution
Arrange customer appointment and update booking sheet
Perform after sales call to customer
Follow communication procedures, guidelines and policies

RM1,800 - RM2,500

•

现在申请

Customer Service Customer Service

Rakuya Gadget

Pasir Gudang, Johor

Full Time

Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
Enhance and improve current process.
Ensuring Customer Service satisfaction with clients
Following process and procedure of the Company.

RM1,500 - RM1,800

•

现在申请

Customer Service Specialist Customer Service Specialist

Flash Malaysia Express Sdn Bhd

Kuala Selangor, Selangor

Full Time

Fast Response

Dealing with both online and walk-in customer complaints.
Handling customer request delivery parcel/goods.
Liaise with operations teams to provide the quantity of parcels amount.

RM4,000 - RM6,000

•

现在申请

Customer Service Customer Service

Rapid Intelligent Sdn Bhd

Shah Alam, Selangor

Full Time

Fresh Graduates

To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

RM1,800 - RM2,000

•

现在申请

Customer Service Executive Customer Service Executive

Fujiaire Global Sdn Bhd

Petaling Jaya, Selangor

Full Time

Fresh Graduates

Daily Assigning Jobs to Contractors and Installers (via WhatsApp) based on the list from CUCKOO and updating in the system.
Check job completion on CUCKOO System daily to ensure Installers upload all the required 10 documents into the system to close job.
Inform installers to collect aircon from their nearest Warehouse.
Solve issues or matters pertaining to the job assigned to the Installers.
Remind Installers to call customers before the appointment date and the time to ensure customer’s availability. At the same time inform customers via WhatsApp about what’s free and what’s chargeable
Weekly check on the system to ensure all documents are uploaded for payment purposes.
Daily checking on ICS Ticketing System for ICS-related cases.
Solve issues or matters pertaining to the cases together with installers.
First Call within 24 hrs to the customer and investigate the case & causes.
After 1st call, all cases need to be closed within 7 working days.
All findings are required to login into the ICS Ticketing System – Ticket Log as part of the historical data.
Raised ICS Notes and send them to Installers that are appointed for the revisits. Ensure the customer signs the Note upon revisit completed and Installer to update into the system close case.

Up To RM2,800 Per Month

•

现在申请

Elite Advance Service Sdn Bhd

KL City, Kuala Lumpur

Customer Service Officer Customer Service Officer

(Full Time)

RM2,500 - RM3,500

现在申请

Junior Customer Service Junior Customer Service

Envo BPO Services Sdn Bhd

Petaling Jaya, Selangor

Full Time

Fresh Graduates

Response in customer enquiries.
Identify customer problem with given solution through support channels
Provide relevant service recovery, support, and recommendations to customers
Support customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution
Accurately record and escalate customers' feedback and bugs to relevant departments