Handle full set account, account payable and ensures correctness and completeness of supporting documents
Handle employee reimbursement, advance payment and ensures correctness and completeness of supporting documents
To maintain proper records of all payments to suppliers, inter-company accounts and other creditors
Responsible for monthly closing and ensure reports submission follow as per closing schedule plan
Ensure proper filling of all documents related to Company financial
Prepare inter-company reconciliation, bank reconciliation.
Prepare audit and statutory financial statement on time including income statements, balance sheet, inventory listing, notes to account, reconciliation and etc.
To liaise with auditors, tax agent, bankers, government and other professional bodies.
Perform other ad-hoc tasks assigned by Account Manager.
Delivering excellent customer service to customer via phone. This may be extended to other channels (email, live chat, social media) based on your skills.
Maintain related showroom/ warehouse order fulfilment system
On-time Customer Service Form sending & follow-up. Attend to customers' inquiry and provide timely support whenever required
Maintaining high degree of integrity and confidentiality – keeping customers’ information confidential at all times.
Manage customer feedback, enquiries and response to complaint professionally
Assist in improving the process of the customer service department to ensure progress and smoother flow of operation.
Pro-actively on the look-out for new businesses opportunities, and establish communications with those businesses & individuals to achieve Company sales revenue and profit objective.
To carry out market research and customer surveys to assess demand, brand positioning and awareness of the collage and the programs offered.
To liaise and building relationships with students, parents, principals and teachers.
To organize and manage road shows, and student recruitment opportunities.
To arrange for the effective distribution of marketing materials.
To maintain, build and update mailing databases.
To organize and attend events, exhibitions and education fairs
To carry out market research and customer surveys to assess demand, brand positioning and awareness of the collage and the programs offered.
To execute & evaluate marketing campaigns.
To monitor competitors activities & marketing campaigns.
To support the marketing manager and other team members.
To work closely with student services team and marketing manager in planning and coordinating various students activities, orientation, events and functions
To provide effective and efficient support services to address the concerns of students including orientation, accommodation, welfare, emergency cases.
To follow and comply all policies, procedures, rules and regulations, governing the interest of the college at all times
Any other tasks assigned by manager / management from time to time.