Liaise with authorities: Communicate with SSM, tax authorities, banks, and related agencies; handle inquiries and assist with inspections/audits.
Documentation management: Maintain client files, follow up on processes, and provide progress updates.
Company incorporation: Handle SSM new company registrations, company name changes, capital increases, company strike-offs, and annual return compliance.
...
Familiar with SSM registration procedures
Malaysian Companies Act
and tax registration requirements; proficient in Microsoft Office. Knowledge of SQL software is an advantage
Business Development
Sales & Negotiation
Client Relationship Management
Lead Generation
Market Research
Communication Skills
Presentation Skills
CRM Management
Sales Target Management
Customer Service
Communication Skills
Phone Etiquette
Scheduling
Data Entry
Problem Solving
Time Management
Interpersonal Skills
Office Software
Attention to Detail
Job Purpose
To support and implement talent management and employee development initiatives that build employee capabilities
strengthen the talent pipeline
improve employee engagement
and support the organization’s current and future business needs.
Key Responsibilities
Develop and coordinate training and development programs based on organizational and employee needs.
Conduct training needs analysis (TNA) and identify competency and skills gaps.
Coordinate internal and external training programs
including scheduling
logistics
attendance
and evaluation.
Support the implementation of talent management and succession planning initiatives.
Identify and develop high-potential employees and support career development programs.
Manage and monitor individual development plans (IDPs).
Support the performance management process
including goal setting
performance reviews
and development discussions.
Develop and maintain competency frameworks
career paths
and job profiles.
Track training effectiveness and prepare reports on training participation
costs
and outcomes.
Maintain accurate employee training and development records.
Work with managers to identify development opportunities
coaching needs
and learning interventions.
Support employee engagement and organizational development initiatives.
Research new learning methods
tools
and best practices to improve employee development.
Ensure training activities comply with company policies and relevant regulatory requirements.
Manage the Learning Management System (LMS) or other HR development platforms
where applicable.
Key Performance Indicators (KPIs)
Training completion and participation rates
Training effectiveness and employee feedback scores
Achievement of annual training plans
Training cost versus budget
Internal promotion and talent mobility rates
Succession plan readiness
Development plan completion rates
Employee competency improvement
Employee engagement related to learning and development
Serve as a key communication link between internal technical teams and external customers, ensuring customer requirements are properly addressed and project schedules are maintained.
Monitor sales projects from the initial enquiry and quotation stage through delivery and after-sales support, ensuring timely completion and alignment with agreed requirements.
Identify potential operational delays, logistical issues, or sales obstacles and recommend timely solutions to minimize disruptions.
...
Drive new business development and identify market opportunities.
Collaborate closely with cross functions team, designs, sourcing and purchasing (for proposal direction) and Operations (for delivery assurance), to ensure timely order fulfilment and service delivery to optimize workflow and processes to enhance efficiency and reduce costs.
Ensure team compliance with full data entry and accuracy of IT system.
...
Stakeholder Liaison: Act as the primary point of contact between internal technical teams and external clients to ensure customer satisfaction and project timelines are met.
Project Monitoring: Oversee the lifecycle of sales projects—from initial inquiry to after-sales service—ensuring they are completed on time and within scope.
Risk Management: Identify potential operational bottlenecks or sales challenges and propose proactive solutions to the manager.
...
Experience in managing or coordinating multiple projects will be an advantage.
Strong knowledge of project planning
monitoring
reporting
and documentation.
Good understanding of project management methodologies and governance practices.
Strong analytical
problem-solving
and organisational skills.
Excellent communication and stakeholder management skills.
Strong proficiency in Microsoft Office
particularly Excel
Word
and PowerPoint.
Familiarity with project management tools or systems is an advantage.
Able to manage multiple priorities and meet tight deadlines.
Able to work independently as well as collaboratively with cross-functional teams.
Willing to travel when required for project meetings
site visits
or business activities.
TNB Project
Communication & interpersonal skills
Customer service skills
Sales & negotiation skills
Basic administrative skills
Microsoft Office / Google Workspace
Data entry & documentation
Good follow-up and coordination skills
Time management & organisational skills
Problem-solving skills
Teamwork and collaboration
Attention to detail
Willingness to learn
Basic social media & marketing skills
Ability to communicate professionally with clients
Client Relationship Management
Sales Support
Administrative Support
Communication Skills
Team Collaboration
Problem-Solving
Time Management
Time Management
Time Management
Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
Bookkeeping
Data Entry
Accounts Payable
Accounts Receivable
Financial Reporting
Attention to Detail
Communication Skills
Time Management
Problem Solving
Teamwork
Microsoft Excel
QuickBooks
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Administrative Support
Order Processing
SO & DO Processing
Invoice Processing
Data Entry
Document Management
Microsoft Excel
Inventory Coordination
Service Coordination
Filing & Record Keeping
Communication Skills
Time Management
Attention to Detail
Problem Solving
Teamwork
CRM (Customer Relationship Management)
Google Workspace
Microsoft Office
Administrative Support
Calendar Management
Communication Skills
Organization Skills
Time Management
Record Keeping
Scheduling Appointments
Scheduling Appointments