Customer Service
Communication Skills
Phone Etiquette
Scheduling
Data Entry
Problem Solving
Time Management
Interpersonal Skills
Office Software
Attention to Detail
Liaise with authorities: Communicate with SSM, tax authorities, banks, and related agencies; handle inquiries and assist with inspections/audits.
Documentation management: Maintain client files, follow up on processes, and provide progress updates.
Company incorporation: Handle SSM new company registrations, company name changes, capital increases, company strike-offs, and annual return compliance.
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Familiar with SSM registration procedures
Malaysian Companies Act
and tax registration requirements; proficient in Microsoft Office. Knowledge of SQL software is an advantage
Compensation and Benefits: HR assistants assist in handling compensation and benefits matters, including payroll processing, employee benefit programs, and answering employee questions regarding compensation and benefits.
Employee Relations: Handle daily employee issues and concerns, such as leave, working hours, and explanations of company policies. They may also participate in employee satisfaction surveys and feedback collection.
Document Management: Maintain the filing system for HR documents and forms, ensuring accuracy and accessibility of documents. They assist in preparing and updating employee handbooks and policy documents.
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