Strong English Communication
Analytical Thinking
Analytical
Troubleshooting
Problem-solving skills
Solution-oriented mindset
Microsoft Office Applications
Multitask
Self Motivated
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
Time Management
Adaptability
Conflict Resolution
Prepare and issue materials to internal departments or external customers based on approved requisitions or orders, ensuring timely delivery.
Conduct regular stock checks and cycle counts to reconcile physical inventory with system records, investigating and resolving any discrepancies.
Implement and maintain quality control procedures to ensure that stored materials meet specified standards and are protected from damage or deterioration.
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• Maintaining supplier database, purchase records, and related documentation. Ensure that systems are kept up to date with the most current procurement information.
• Maintain proper and complete documentation filing of purchase order, invoices, delivery and goods received note, ensure full set of documents are sent to accounts for payment.
• Monitor and coordinate stock re-ordering and delivery, ensure stock is on healthy level.
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Strategic Negotiation: Conduct commercial negotiations effectively, aligning pricing metrics and volume discounts strategically to consistently hit or exceed personal and regional monthly sales targets.
Market Analysis & Reporting: Prepare comprehensive sales reports for monthly management meetings, mapping out performance metrics, target analysis, regional competitor movements, and localized strategies to boost sales.
Business Development: Source, identify, and proactively contact new potential B2B customers and re-engage existing client accounts via telephone, email, and face-to-face field visits within your assigned regional territory.
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For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available
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• Minimum SPM / Diploma / Degree in any field
• Fresh graduates are welcome to apply
• Good organizational and multitasking skills
• Responsible
detail-oriented
and able to follow through tasks
• Basic knowledge of Microsoft Office (Word
Excel
Administration Management
Communication
interpersonal skills
organizational and time management skills
multitask and prioritize work effectively
Attention to detail and accuracy
Problem-solving and critical thinking skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new tasks
Positive attitude with a strong sense of responsibility
Customer service and client relationship skills (
Document and records management
Appointment and calendar coordination
Data entry and reporting
Email and phone communication
Ability to maintain confidentiality
Explore digital marketing, branding, and content creation.
You will play an important role, such as:
We are currently welcoming interns across multiple departments! If you're looking for internship placement, come join our dynamic and passionate team. Explore opportunities in:
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• Minimum SPM / Diploma / Degree in any field
• Fresh graduates are welcome to apply
• Good organizational and multitasking skills
• Responsible
detail-oriented
and able to follow through tasks
• Basic knowledge of Microsoft Office (Word
Excel
Administration Management
Communication
interpersonal skills
organizational and time management skills
multitask and prioritize work effectively
Attention to detail and accuracy
Problem-solving and critical thinking skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new tasks
Positive attitude with a strong sense of responsibility
Customer service and client relationship skills (
Document and records management
Appointment and calendar coordination
Data entry and reporting
Email and phone communication
Ability to maintain confidentiality
Communicate with suppliers and relevant stakeholders to obtain missing information, clarify incomplete or unclear submissions, and confirm updates when required.
Identify data discrepancies, seek clarification where necessary and escalate unresolved issues to the supervisor in a timely manner while supporting the resolution process.
Identify and highlight recurring issues or gaps in requests and support improvements to enhance data accuracy and process efficiency.
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• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
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