• Manage daily inventory management and accurately updated in the SQL system.
• Prepare and record the goods or spare parts required for sales and service orders.
• Process RMA (Return Merchandise Authorization) for servicing and manage warranty claims with suppliers, keeping the warranty claim list up to date.
...
Excellent verbal and written communication skills.
Experience in basic understanding SQL
Independent
meticulous
and able to maintain high professionalism in a fast-paced environment.
Proficient in using Microsoft Office
Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
...
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
...
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...
Manage returns, refunds, exchanges, and disputes in line with company policy and each platform's guidelines.
Coordinate with TikTok Shop affiliates/creators and manage sample/commission requests where applicable.
Track shop performance metrics such as Shopee Penalty Points, TikTok Shop health score, response rate, and fulfillment rate, and take corrective action to stay compliant.
...
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Generate and update monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide ongoing administrative assistance to Store Operations, including managing stationery requests, maintaining store contact details, and arranging courier communications.
Assist with the preparation of monthly Store Manager duty rosters and contribute to operational planning support.
...
Word Processing
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Communication Skill
Office Equipment
Ordering Office Supplies
Order Processing
Record Keeping
Customer Service
Email
Filing
Presentation Skill
Public Relations
R
Administrative Support
Office Management
Scheduling
Record Keeping
Communication
Data Entry
Time Management
Problem Solving
Customer Service
Organizational Skills
CRM (Customer Relationship Management)
Google Workspace
Microsoft Office
Administrative Support
Calendar Management
Communication Skills
Organization Skills
Time Management
Record Keeping
Scheduling Appointments
Scheduling Appointments