5,000+ Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl

Showing 22,628 jobs results for "customer service"
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Chat Available
MYR1,800 - MYR2,500 Per Month
  • Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
  • Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
  • Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
Customer Service Communication Skills
+5

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Posted
11 days ago
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Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
  • Provide administrative and operational support to ensure efficient daily business operations.
  • Perform any other duties assigned by the Superior from time to time.
  • Job Responsibilities: ...
Effective Communication Customer Service
+2

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Posted
3 days ago
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Chat Available
MYR1,800 - MYR2,500 Per Month
Near Train Station
  • Manage return, exchange, and repair cases professionally
  • Assist with stock checking and inventory management
  • Prepare simple reports and administrative documentation ...
Microsoft Office Suite Time Management
+5

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Posted
a day ago
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Chat Available
MYR2,000 - MYR3,000 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Support on customers concern on product handling
  • Support enquiries regarding promotions, campaigns, product launches, roadshows, and other company events.
  • Work closely with the Sales Team to manage new customer and agent enquiries and ensure smooth lead handovers. ...
Customer Service Sales Support
+12

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Posted
4 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Near Train Station
  • Provide onboarding, service provisioning, and training for suppliers.
  • Handle enquiries from buyers and suppliers regarding trading and business processes.
  • Respond to inbound and outbound calls professionally, providing appropriate solutions and guidance. ...
Helpdesk Customer Service
+1

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Posted
5 days ago
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Chat Available
MYR2,100 - MYR2,300 Per Month

George Town, Pulau Pinang

  • Address and resolve patient concerns and queries promptly and professionally
  • Liaise with hospital staff, doctors, and internal teams to coordinate patient care
  • Monitor and respond promptly to WhatsApp group messages for patient coordination and updates ...
Posted
2 days ago
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Chat Available
MYR2,500 - MYR2,500 Per Month
Near Train Station
  • Coordinate the sales team by managing schedules, filing important documents, and communicating relevant information.
  • Ensure the adequacy of sales-related matters.
  • Conduct market and competitor research to support marketing strategies. ...
Administrative Support Marketing Coordination
+1

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Posted
9 days ago
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Chat Available
Undisclosed
Fresh Graduates
Near Train Station
  • Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
  • Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
  • Maintain a thorough understanding of company policies, procedures, and product knowledge to accurately assist customers. ...
Mandarin Speaking Outbound Calling
+5

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Posted
12 hours ago
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Chat Available
Up to MYR8,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Process orders, requests, and service-related transactions
  • Maintain customer records and update interaction details
  • Escalate complex issues to relevant departments when needed ...

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Posted
a day ago
Chat Available
MYR2,000 - MYR3,500 Per Month
+Additional Compensation
  • Assist in replying to FB messenger, WhatsApp, Telegram, Etc
  • Assist in collection of outstanding payment from customers.
  • Acquire and process thorough knowledge of Company's product and services. ...
Problem-Solving Skills Patience
+2

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Posted
5 days ago
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Chat Available
Up to MYR4,300 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...
Customer Service Problem Solving
+1

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Posted
a day ago
Chat Available
MYR1,800 - MYR2,500 Per Month
  • Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
  • Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
  • Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
Customer Service Communication Skills
+5

Be an early applicant!

Posted
10 days ago
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Chat Available
MYR3,000 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Coordinate with the Operations and Technical teams to resolve customer issues efficiently.
  • Follow up with customers to ensure a positive service experience and high satisfaction levels.
  • Maintain accurate customer records and update the CRM system. ...
Excellent customer service and relationship management skills. Strong verbal and written communication skills.
+8
Posted
a day ago
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Chat Available
Up to MYR4,300 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...
Customer Service Communication
+1

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Posted
a day ago
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Chat Available
MYR4,800 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...

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Posted
7 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Sungai Tinggi, Selangor

  • Effectively manage large numbers of email / live chats / inbound calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents ...

Be an early applicant!

Posted
15 days ago
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Chat Available
Up to MYR4,300 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...
Customer Service Data Entry
+1

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Posted
a day ago
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Chat Available
Up to MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...
Customer Service Problem Solving
+1

Be an early applicant!

Posted
a day ago
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Chat Available
Up to MYR7,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage RFQs, supplier POs, inventory allocation, and lead-time updates.
  • Monitor delivery schedules, expedite shipments, and resolve operational issues.
  • Support process improvements, KPI reporting, and team training activities. ...
Customer Service Problem Solving
+1
Posted
a day ago
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Chat Available
MYR3,000 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Highly Preferred Immediate Joiners
  • Training will be provided
  • Customer Service Experience in shipping/ logistics industry required ...
Mandarin Customer Service
+1

Be an early applicant!

Posted
a day ago
Chat Available
MYR1,800 - MYR2,500 Per Month
  • Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
  • Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
  • Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
Customer Service Communication Skills
+5

Be an early applicant!

Posted
10 days ago
Chat Available
MYR1,800 - MYR2,500 Per Month
  • Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
  • Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
  • Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
Customer Service Communication Skills
+5

Be an early applicant!

Posted
10 days ago
Chat Available
MYR1,800 - MYR2,500 Per Month
  • Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
  • Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
  • Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
Customer Service Communication Skills
+5

Be an early applicant!

Posted
10 days ago
Chat Available
Undisclosed
Near Train Station
  • Support sales team with quotations, backlog updates, and discrepancy resolution
  • Maintain accurate customer and order records
  • Collaborate with internal teams to improve processes and service efficiency ...

Be an early applicant!

Posted
15 days ago
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Chat Available
MYR2,500 - MYR2,500 Per Month
Near Train Station
  • Coordinate the sales team by managing schedules, filing important documents, and communicating relevant information.
  • Ensure the adequacy of sales-related matters.
  • Conduct market and competitor research to support marketing strategies. ...
Administrative Support Marketing Coordination
+1
Posted
9 days ago
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Chat Available
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • Assist customers with product explanation and recommendation, order tracking, returns and refunds.
  • Handle conversations professionally, without judgment or blame.
  • Work closely with Ecommerce team to resolve complex cases. ...
Customer Support Customer Care
+2
Posted
2 days ago
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Chat Available
Up to MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Provide a high level of professionalism and competent customer service ...

Be an early applicant!

Posted
a day ago
Chat Available
MYR2,000 - MYR2,800 Per Month
Near Train Station
  • Follow up order status (Internal)
  • Any ad-hoc work given by superior.
  • Provide administrative support to sales team efficiently and independently. ...

Be an early applicant!

Posted
a day ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Respond and escalate customer inquiries and concerns to superior and ensure all inquiries are attended to.
  • Manage CRM asset information to be up to date.
  • Prepare and provide regular reports to respective teams (internal customers). ...
Sales Support Customer Relationship Management (CRM)
+1

Be an early applicant!

Posted
9 days ago
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Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
  • Follow up on cold-chain issues (thawing, damage) including compensation and customer recovery
  • Repeat Purchase
  • Proactively reach out to existing customers, gather feedback and drive repeat orders ...
whatsapp Google Sheets
+2
Posted
7 days ago