Agensi Pekerjaan Asia Recruit Hiring! Full Time Customer Service (Korean) - Gaming in WP Kuala Lumpur, Earn up to MYR 8,500 - Ricebowl

Language Proficiency:Native or business-level fluency inKorean (TOPIK Level 5/6) and good command of English to handle Korean-speaking player enquiries across phone, email, or chat.

Education: Minimum SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent.

Core Skills:

• Strong problem-solving and communication skills to resolve player complaints and escalate complex issues effectively.

• Basic computer literacy and fast typing skills for order processing, transaction handling, and maintaining accurate customer interaction records.

• Patience, empathy, and professional etiquette when dealing with online gamer communities.

Handle customer inquiries via phone, email, or chat

Provide accurate information about products or services

Resolve customer issues and complaints in a timely manner

Process orders, requests, and service-related transactions

Maintain customer records and update interaction details

Escalate complex issues to relevant departments when needed