- Lebuhraya Utara-Selatan Sungai Tinggi Selangor Malaysia 45600
工作地点
职位描述
任职资格
Customer Service Executive - KL / Penang 地區 - 中文/粵語客服
Fresh Graduate / non experience are welcome to apply
At least SPM / STPM / Diploma / Degree and above
MUST able speak and write in English & Mandarin
Able to speak in Cantonese is available
Previous working experience in customer service, call center is preferable
Able to start work Immediately is preferable
Can flexible work on rotating shift is preferable
Good communication and interpersonal skills.
岗位职责
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of email / live chats / inbound calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
好处
重要安全守则
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