Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
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Assist Design Manager on managing design consultant's deliverables and submission.
Coordinate with design consultants and client for delivery schedule, monitor and track design progress, and update design status.
Assist Design Manager in liaison among authorities, design consultants, ICE and/or subcontractors on the technical issues related to design, including to manage or mediate the comments in design and/or temporary work design submission reviewing process to ensure timely closed up by all parties.
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Mobile Repair
Troubleshooting
Hardware Diagnostics
Software Installation
Customer Service
Problem Solving
Attention to Detail
Time Management
Component Replacement
Technical Support
Communication Skills
Software Development
API Design
Backend Development
Problem Solving
Database Management
Version Control (Git)
Agile Methodologies
Testing and Debugging
Cloud Computing (AWS/Azure/GCP)
Object-Oriented Programming (OOP)
Object-Oriented Programming (OOP)
Invoice & Quality Resolution: Coordinate with Accounts Payable to resolve invoice price discrepancies and work with Quality Assurance to handle supplier material returns (RMA process).
Supplier Performance Tracking: Compile monthly supplier scorecard data, tracking KPIs such as On-Time In-Full (OTIF) delivery and defect rates.
The Direct Procurement Specialist/Executive supports the daily operational activities required to secure raw materials and components for production. With 1–3 years of experience, this role focuses on executing purchase orders (POs), tracking material delivery timelines, monitoring inventory levels, and conducting initial supplier data analysis. The goal is to ensure 100% supply continuity for the manufacturing line.
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Inventory Management
Warehouse Operations
Data Entry
Communication Skills
Teamwork
Problem Solving
Time Management
Attention to Detail
Logistics Coordination
Record Keeping
Strong communication skills in English and Bahasa Malaysia
Mandarin proficiency is an added advantage.
Excellent negotiation
presentation
and relationship management skills.
Strong analytical and problem-solving abilities.
Self-motivated
results-driven
and capable of working independently.
Proficient in Microsoft Office and CRM systems.
Must be willing to travel locally and outstation as required.
Ensure completeness of the recording and filing of all accounting entries.
Ensure accuracy and timely submission of management accounts.
Manage trade and non-trade billing activities, including preparation and issuance of invoices in accordance with company policies and regulatory requirements.
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