Stakeholder Liaison: Act as the primary point of contact between internal technical teams and external clients to ensure customer satisfaction and project timelines are met.
Project Monitoring: Oversee the lifecycle of sales projects—from initial inquiry to after-sales service—ensuring they are completed on time and within scope.
Risk Management: Identify potential operational bottlenecks or sales challenges and propose proactive solutions to the manager....
Drive new business development and identify market opportunities.
Collaborate closely with cross functions team, designs, sourcing and purchasing (for proposal direction) and Operations (for delivery assurance), to ensure timely order fulfilment and service delivery to optimize workflow and processes to enhance efficiency and reduce costs.
Ensure team compliance with full data entry and accuracy of IT system....
Strengthen governance and control frameworks through effective balance sheet stewardship, risk management, and compliance with internal and external requirements.
Support audit and regulatory engagements, ensuring robust support for statutory, internal control, and assurance reviews.
Champion operational excellence by identifying and implementing process improvements, standardization, and automation initiatives....
• Identify and assess customer needs to ensure a high level of customer satisfaction.
• Perform customer verifications based on transaction and credit limits.
• Handle customer complaints by investigating issues, completing the Customer Complaint Form, and submitting Credit Note (CN) applications as necessary, follow up Customer complaints and ensure the issue is resolved within the specific time frame....
Sales SupportSupport the Sales and Marketing teams during product launches and promotional events.Conduct product presentations to customers and business partners.Assist in developing sales techniques and product recommendation skills.Provide technical product support to the sales team.
Customer & Distributor EducationConduct training for distributors, beauty salons, aesthetic clinics, and business partners.Educate customers on proper skincare routines and product usage.Build strong relationships with customers and business partners through professional training.
Training EvaluationAssess trainees through written and practical evaluations.Monitor training effectiveness and prepare training reports.Identify knowledge gaps and recommend additional coaching or refresher training....
Collect feedback from students and parents to improve service standards
Prepare documents, forms, and reports as needed
Respond to inquiries via phone, email, text message, or in-person related to admissions, courses, schedules, fees, and general institutional information....
Liaise with auditors and tax consultants to provide necessary documentation and support during audits.
Develop budgets and financial forecasts and perform in-depth financial analysis and reporting to support management in strategic planning and decision-making.
AUTOCOUNT SYSTEM
UNITY SYSTEM
SQL
AutoCount
Basic bookkeeping and accounting knowledge
Document filing and administrative support
Microsoft Office proficiency especially Excel and Word
Onboarding Process
HR Administration
Record Keeping
Employee Relations
Recruitment Support
Payroll Processing
Communication Skills
Problem Solving
HRIS Systems
Handle government applications, submissions, registrations and correspondence, including follow-up with relevant authorities and agencies.
Monitor and coordinate the renewal of company licences, permits and registrations, ensuring deadlines are properly tracked.
Liaise and coordinate with government authorities, suppliers, contractors, consultants and other external parties on administrative and operational matters....