We are looking for several detail-oriented and organized Service Support Executive for various positions in our organization.
The role is required to ensures smooth day-to-day operations by handling customer request and queries, administrative tasks, coordinating service requests, and supporting both customers and internal teams.
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Data Coherence at Scale: The incumbent will serve as the central custodian for all DIS HR data. You must manage substantial data requirements under strict timelines, ensuring absolute accuracy and consistency across all organisational echelons to drive executive decision-making.
Process Engineering Across Echelons: You will be tasked with designing and implementing HR processes that span multiple organisational levels—from ground units to Headquarters. The incumbent must rigorously ensure compliance with organisational policies while proactively anticipating operational friction points and proposing robust, scalable solutions.
Experience: A minimum of 8 years of professional experience in an HR business environment, with a strong emphasis on Human Resources Information Systems (HRIS) and large-scale data management.
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Manage the recruitment and selection process under the guidance of the Head, People & Culture, including job postings, candidate shortlisting, reference checks, and providing support to hiring managers.
Obtain the necessary employment permits for non-local employees.
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Provide leadership, guidance, and support to the People & Culture team while driving a positive, high-performing, and collaborative working environment.
Ensure consistency and proper implementation of company policies, HR procedures, and People initiatives across all departments.
Assist with payroll processing including salary calculations, statutory contributions, overtime, commissions, allowances, and benefits administration for full-time and part-time employees while ensuring payroll accuracy and compliance.
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Provide leadership, guidance, and support to the People & Culture team while driving a positive, high-performing, and collaborative working environment.
Ensure consistency and proper implementation of company policies, HR procedures, and People initiatives across all departments.
Assist with payroll processing including salary calculations, statutory contributions, overtime, commissions, allowances, and benefits administration for full-time and part-time employees while ensuring payroll accuracy and compliance.
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Administer the performance management system, including facilitating performance reviews, providing feedback to employees, and working with managers to develop performance improvement plans, driving employee development and productivity.
Maintain and update the HRIS system with accurate employee data, generating reports and analyzing trends to support HR decision-making and strategic planning.
Develop and implement HR policies and procedures, ensuring they are aligned with company goals and objectives, and effectively communicated to all employees.
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Administer the performance management system, including facilitating performance reviews, providing feedback to employees, and working with managers to develop performance improvement plans, driving employee development and productivity.
Maintain and update the HRIS system with accurate employee data, generating reports and analyzing trends to support HR decision-making and strategic planning.
Develop and implement HR policies and procedures, ensuring they are aligned with company goals and objectives, and effectively communicated to all employees.
...
Administer the performance management system, including facilitating performance reviews, providing feedback to employees, and working with managers to develop performance improvement plans, driving employee development and productivity.
Maintain and update the HRIS system with accurate employee data, generating reports and analyzing trends to support HR decision-making and strategic planning.
Develop and implement HR policies and procedures, ensuring they are aligned with company goals and objectives, and effectively communicated to all employees.
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