Proficient in Microsoft Office (Word & Excel).
Good communication and organizational skills.
Responsible
positive attitude
and eager to learn.
Able to work independently and as part of a team
Google Sheets
Microsoft Office
Time Management
Customer Service
Administrative Support
E-commerce Support
Communication Skills
Data Entry
Problem-Solving
To assist Operation Executive / Operation Manager coordinate and communicate with HQ backend to ensure daily, weekly or monthly routine duties complete as per schedule
Assist Operation team to prepare stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning
Assist to handle customer inquiries or complaints in a polite manner
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Good coordination and organisational skills
Able to manage daily operations
Good communication and teamwork
Responsible and detail-oriented
Problem-solving skills
Basic computer and Excel skills
Able to work under pressure
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Transmittals & Workflow: Receive, track, and distribute QA/QC submittals between internal engineering teams, subcontractors, main contractors, and the Consultant / Employer's Representative.
Compliance & Audit Prep: Assist the QA/QC Manager/Engineer in preparing documentation for internal quality audits, client audits, and statutory/regulatory compliance checks.
Handover & Handover Dossier: Help compile, index, and archive Final QA/QC Dossiers, As-Built documentation, and Handover Packages for sectional completions.
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