3,100+ Celcom Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 3,161 jobs results for "celcom customer service"

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MYR2,700 - MYR3,700 Per Month
  • Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.
  • Tasks & Responsibilities:

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Posted
16 days ago
MYR3,200 - MYR6,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Document all interactions correctly in CRM/ticketing systems
  • • Adhere to schedule, quality standards & InfoSec policies
  • • Meet individual & team performance benchmarks ...
Posted
9 hours ago
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Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Keep customers updated proactively and resolve issues before they escalate
  • Maintain accurate records and meet our service-standard timelines
  • The RoleYou'll be a key point of contact for our customers coordinating shipments from booking to delivery, handling documentation, and keeping clients updated. We have clear SOPs and full training, so whether you're starting your career or already have a couple of years in the field, we'll set you up to succeed. ...
Customer Service Problem-Solving
+1
Posted
16 hours ago
MYR3,200 - MYR6,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • • Adhere to schedule, quality standards & InfoSec policies
  • • Meet individual & team performance benchmarks
  • • Participate in training, calibrations & continuous improvement initiatives

Be an early applicant!

Posted
9 hours ago
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Chat Available
MYR3,800 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Assist customers with daily operations such as order processing, account management, and information inquiries.
  • Collaborate with relevant internal departments (e.g., sales, technical support) to resolve customer issues promptly and effectively.
  • Collect customer feedback and propose suggestions for product or service improvements to management. ...
Posted
16 hours ago
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Chat Available
MYR4,500 - MYR4,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Highly Preferred Immediate Joiners
  • Training will be provided
  • You can connect with me directly on WhatsApp me on +60 174892164 for more details.

Be an early applicant!

Posted
3 hours ago
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Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
  • • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
  • • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
8 hours ago
Chat Available
MYR4,000 - MYR5,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Update customer records and document interactions
  • Escalate complex cases when necessary
  • Conduct outbound calls to resolve complex issues ...
Problem-Solving Call Center Operations
+5
Posted
14 hours ago
Chat Available
MYR4,000 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain accurate records of customer interactions and transactions.
  • Escalate unresolved issues to the appropriate department when necessary.
  • Handle customer inquiries via phone, email, and live chat in a professional and timely manner. ...
Mandarin Chinese Customer Service
+2

Be an early applicant!

Posted
10 hours ago
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Chat Available
MYR3,500 - MYR4,500

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and assess customers' needs to achieve satisfaction, offering appropriate solutions and alternatives.
  • Process orders, forms, applications, and requests accurately and efficiently.
  • Follow communication procedures, guidelines, and policies to ensure consistent customer service. ...
电脑操作 打字
+4
Posted
15 hours ago
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MYR2,500 - MYR3,500 Per Month

Kuah, Kedah

  • Gather customer feedback through surveys, direct interactions, and online channels to identify areas for improvement in products, services, and customer experience.
  • Maintain accurate and up-to-date customer records in the system, documenting all interactions, feedback, and resolutions.
  • Collaborate with sales, service, and parts departments to ensure a seamless and integrated customer experience, facilitating smooth transitions and addressing any inter-departmental customer-related issues. ...
Effective Communication Problem-Solving
+1

Be an early applicant!

Posted
16 hours ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide accurate information on products, promotions, and company services.
  • Ensure a positive customer experience by delivering excellent customer service and resolving enquiries promptly.
  • Working Arrangement: Work From Home (WFH) ...
Posted
3 days ago
Chat Available
MYR2,600 - MYR2,700 Per Month
Fresh Graduates
Near Train Station
  • Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
  • Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
  • Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...

Be an early applicant!

Posted
3 days ago
MYR3,300 - MYR4,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adhere to schedule, quality standards, and information security policies.
  • Meet individual and team performance benchmarks defined by the process.
  • Participate in training, calibrations, and continuous improvement initiatives. ...
Contact Centre operations BPO operations
+11
Posted
2 days ago
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Chat Available
Undisclosed
  • Collect feedback, assist with complaints, and give first-level support.
  • Support marketing campaigns and promote mall activities.
  • Manage mall enquiry emails, forward issues to relevant departments. ...
Communication Customer Service
+1
Posted
15 hours ago
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Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Exceeding customer expectation in terms of customer service & accurate information.
Communication Skills Empathy
+4
Posted
9 hours ago
MYR4,800 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adhere to schedule, quality standards, and information security policies.
  • Meet individual and team performance benchmarks defined by the process.
  • Participate in training, calibrations, and continuous improvement initiatives. ...
Communication Skills Customer Service
+4
Posted
2 days ago
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MYR3,500 - MYR4,000 Per Month
Near Train Station
  • Provide sales support to the Sales Department, including quotation preparation and customer communication.
  • Monitor shipment status and update customers on shipment progress.
  • Resolve customer issues and inquiries professionally and efficiently. ...
Mandarin Chinese Customer Service
+4
Posted
15 hours ago
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Chat Available
MYR1,800 - MYR2,500
Near Train Station
  • Manage return, exchange, and repair cases professionally
  • Assist with stock checking and inventory management
  • Prepare simple reports and administrative documentation ...
Microsoft Office Suite Time Management
+5
Posted
14 hours ago
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MYR3,000 - MYR3,500 monthly

KL City, Selangor

Near Train Station
  • Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
  • Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
  • Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Customer service Problem Solving
+8
Posted
2 days ago
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MYR2,500 - MYR4,500 Per Month
  • Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
  • Identify opportunities to improve operational processes and enhance overall customer experience.
  • Perform any other duties and responsibilities assigned by Management from time to time. ...
Posted
15 hours ago
premium banner
Chat Available
MYR2,500 - MYR4,000 Per Month
Near Train Station
  • Address customer inquiries and concerns professionally and promptly via phone, email, and other communication channels.
  • Guide customers on product selection, usage, and after-sales service.
  • Ensure a seamless customer experience by assisting with returns, refunds, and warranty claims. ...
Posted
14 hours ago
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MYR2,500 - MYR3,500 Per Month

Mergong, Kedah

  • Gather customer feedback through surveys, direct interactions, and online channels to identify areas for improvement in products, services, and customer experience.
  • Maintain accurate and up-to-date customer records in the system, documenting all interactions, feedback, and resolutions.
  • Collaborate with sales, service, and parts departments to ensure a seamless and integrated customer experience, facilitating smooth transitions and addressing any inter-departmental customer-related issues. ...
Effective Communication Problem-Solving
+1
Posted
2 days ago
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MYR3,400 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle daily email communication with internal teams, customers and relevant parties.
  • Assist in basic accounting matters, including invoice preparation and payment records.
  • Follow up on customer enquiries, complaints and project-related issues. ...
Communication Skills Problem-Solving
+3
Posted
15 hours ago
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Chat Available
MYR3,000 - MYR5,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Accurately document all customer interactions, requests, and feedback in the company's CRM system, ensuring data integrity and easy retrieval.
  • Collaborate with internal teams to ensure seamless service delivery and address complex customer needs.
  • Proactively identify opportunities to improve customer service processes and contribute to the overall efficiency of the support function. ...
Customer Service Communication Skills
+4
Posted
15 hours ago
premium banner
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Be an early applicant!

Posted
a day ago
premium banner
Chat Available
MYR2,800 - MYR3,200 Per Month
Near Train Station
  • Source and liaise with existing and new contractors/suppliers to support daily operations.
  • Prepare professional letters and documentation related to property management matters.
  • Assist with administrative and operational duties related to real estate and property management ...
Customer Service Property Management
+3
Posted
11 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
7 days ago
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MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • Process sales transactions and ensure accuracy in billing
  • Maintain a positive customer experience at all times
  • Follow up with customers when necessary to ensure satisfaction ...
Customer Relationship Management Problem-Solving
+9
Posted
2 days ago
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MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
  • Follow up the cases, keep the promises
  • Ensure a good understanding of the company products and services which is improved and always maintained
  • Provide detailed information about products and processes ...
Communication Skills Conflict Resolution
+1
Posted
15 hours ago