- Jalan SS 26/13 Petaling Jaya Selangor Malaysia 47301
Basset Hiring! Full Time Customer Service Executive in Selangor, Earn up to MYR 2,500 - Ricebowl
MYR1,800 - MYR2,500
Fewer than 20 applicants. You still have a chance!
Posted
2 days ago • Closing
3 Jul 2026
Fewer than 20 applicants. You still have a chance!
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Working Location
Job Description
Requirements
- Minimum SPM / Diploma or equivalent qualification
- Good communication skills in English and Bahasa Malaysia
- Basic knowledge of Microsoft Office (Excel, Word, PowerPoint)
- Familiar with POS systems and e-commerce seller platforms is an advantage
- Comfortable using AI chat tools / AI chatbot systems for customer support and productivity
- Responsible, responsive, and able to multitask
- Team player with positive working attitude and initiative
- Able to work independently with minimum supervision
Responsibilities
- Handle customer enquiries via WhatsApp, phone calls, and social media platforms
- Reply to enquiries from e-commerce platforms such as Shopee, TikTok Shop, and Lazada
- Process orders, coordinate parcel arrangements, and monitor stock movement
- Manage return, exchange, and repair cases professionally
- Assist with stock checking and inventory management
- Prepare simple reports and administrative documentation
- Support daily office operations and perform ad hoc tasks when required
Benefits
- Overtime Pay
- 5 Working Days
- Annual Leave
- EPF
- SOCSO
Skills
Microsoft Office Suite
Time Management
Problem Solving
Communication Skills
Customer Service
Administrative Support
Data Entry
How to go to Basset Sdn Bhd by MRT, LRT or other public transport?
Petaling Jaya
Nearby Public Transportation
KELANA JAYA
0.5 km
TAMAN BAHAGIA
1.3 km
LEMBAH SUBANG
1.4 km
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