3,000+ Celcom Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

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MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Proactively follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
  • Maintain a thorough understanding of the company's products and services, as well as customer service policies and procedures, to provide accurate and helpful information to customers.
  • Assist in the development and maintenance of customer service knowledge base articles and FAQs to improve self-service options for customers. ...
articulate issues positive attitude
+1
Posted
19 hours ago
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MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
  • Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
  • Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information. ...
Cantonese attention to detail
+1
Posted
17 days ago
MYR2,700 - MYR3,700 Per Month
  • Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.
  • Tasks & Responsibilities:

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Posted
13 days ago
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MYR2,600 - MYR2,700 Per Month
Fresh Graduates
Near Train Station
  • Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
  • Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
  • Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...

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Posted
15 hours ago
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MYR4,200 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • * Manage fare disputes, refund requests, lost & found, and promo code issues.
  • * Log and resolve complaints within SLA; escalate complex cases when needed.
  • You can connect with me directly on WhatsApp me on +60 174892164 for more details.

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Posted
12 hours ago
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MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Prepare sales reports, proposals, and correspondence
  • Follow up on outstanding orders, payments, and after-sales matters
  • Provide general administrative support to the Equipment Division ...
Customer Service Sales Support
+4
Posted
19 hours ago
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MYR3,500 - MYR5,000 Per Month
+Additional Compensation
  • Attend to customer inquiries, service requests, and follow-up matters promptly.
  • Prepare quotations, service proposals, and follow up on sales opportunities.
  • Build and maintain strong relationships with depot operators and existing customers. ...
Coordination Communication Skills
+2

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Posted
13 hours ago
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MYR1,800 - MYR2,000 Per Month
  • Follow up with the customers
  • Processing payments
  • Maintain good relationship with existing customers ...

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Posted
a day ago
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MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
  • Process sales transactions and ensure accuracy in billing
  • Maintain a positive customer experience at all times
  • Follow up with customers when necessary to ensure satisfaction ...
Customer Relationship Management Problem-Solving
+9
Posted
16 hours ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
  • Support the marketing team by managing content scheduling and responding to social media engagement.
  • Gather customer feedback and insights to help improve the app experience and marketing efforts.
  • Liaise with external parties and vendor to update menu pricing and details across both the mobile app and POS system. ...
Customer Service Social Media Management
+2
Posted
20 hours ago
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Up to MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Arrange flights and accommodation for eligible clients
  • Work closely with the sales team; assist with sales clients personal details/status updates and-related tasks
  • Use Microsoft Office Suite & other office tools efficiently ...
Customer Service Communication Skills
+3

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Posted
10 hours ago
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MYR4,000 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Conduct outbound calls to resolve more complex or dynamic customer issues
  • Deliver high-quality service to reduce repeat contacts and escalations
  • Provide feedback on processes, systems, and services to improve workflow and customer experience ...
English Language Mandarin Langauge
+5

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Posted
21 hours ago
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MYR2,800 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Follow up on customer requests, issues, and enquiries, ensuring prompt and professional responses
  • Perform general administrative duties, filing, and data management
  • What you'll be doing ...
Communication Know Your Customer (KYC)
+4
Posted
17 hours ago
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MYR3,000 - MYR4,000 Per Month
Fresh Graduates

Cheras (Kuala Lumpur), WP Kuala Lumpur

Near Train Station
  • Attend to patients’ needs and communicate relevant information to the physicians promptly
  • Assist with basic administrative tasks and maintain clinic cleanliness and tidiness
  • Work closely and communicate effectively with physicians and team members ...
TCM Clinic Operations Customer Service
+4
Posted
a day ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
Customer Service Communication Skills
+5
Posted
a day ago
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MYR2,000 - MYR4,000 Per Month
Near Train Station
  • Handle customer inquiries, complaints, and follow-ups in a timely manner.
  • Maintain accurate records of orders, deliveries, and customer information.
  • Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Customer Service Communication
+4
Posted
21 hours ago
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MYR2,500 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • * Training will be provided by supervisor
Posted
21 hours ago
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MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
5 days ago
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MYR2,500 - MYR4,000
Fresh Graduates
Near Train Station
  • Maintain sales records and related documents.
  • Manage import, export, and local shipments.
  • Coordinate with shipping agents and transporters for bookings and urgent matters. ...
Communication Skills Customer Service
+6
Posted
19 hours ago
MYR3,000 - MYR4,000 Per Month
  • Generate monthly sales report and job costing for the Management
  • Coordinate closely to ensure deliveries are dispatched in timely manner
  • Any other adhoc duties assigned
Posted
7 days ago
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MYR2,500 - MYR3,500 Per Month
  • d. Assist in accounts receivable (AR) and collection processes, ensuring timely follow-ups and reconciliations.
  • e. Coordinate with internal departments to ensure smooth processing of financial and administrative transactions.
  • f. Handle customer inquiries and provide professional customer service support. ...
Proficient in Microsoft Office applications particularly Excel and Word.
+6
Posted
21 hours ago
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MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle accurate documentation and collect feedbacks / recommendations from customers.
  • Ensuring excellent service is delivered to customers.
  • Other Ad-hoc duties as assigned from time to time. ...
Posted
a day ago
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MYR2,800 - MYR3,200 Per Month
Near Train Station
  • Source and liaise with existing and new contractors/suppliers to support daily operations.
  • Prepare professional letters and documentation related to property management matters.
  • Assist with administrative and operational duties related to real estate and property management ...
Customer Service Property Management
+3
Posted
a day ago
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MYR2,500 - MYR3,000
Fresh Graduates
Near Train Station
  • Maintain detailed records of customer interactions and transactions in the company's CRM system, ensuring data integrity and confidentiality.
  • Identify and escalate complex customer issues to the appropriate department or personnel for resolution, following up to ensure customer satisfaction.
  • Translate documents and communications from English to Mandarin and vice versa as needed to facilitate effective communication with Mandarin-speaking customers and colleagues. ...
Fluency in Mandarin Customer Service
+6
Posted
21 hours ago
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MYR3,500 - MYR4,500

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and assess customers' needs to achieve satisfaction, offering appropriate solutions and alternatives.
  • Process orders, forms, applications, and requests accurately and efficiently.
  • Follow communication procedures, guidelines, and policies to ensure consistent customer service. ...
电脑操作 打字
+4
Posted
4 days ago
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MYR4,500 - MYR4,800 monthly
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Collaborate with internal departments to address and resolve complex cases efficiently.
  • Proactively escalate challenging cases to the team leader for additional support and guidance.
  • Maintain a high standard of professionalism and empathy in all communications. ...
Insurance Customer Service
+7
Posted
a day ago
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MYR2,500 - MYR5,500 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Record customer enquiries accurately in the system.
  • Work closely with internal team members to solve customer issues.
  • Maintain good service quality and response time. ...
Customer Service Communication Skills
+3
Posted
a day ago
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MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
5 days ago
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MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • TECHNICAL SKILLS
  • Experience in insurance is an added advantage.
  • Good command of verbal communication. ...
Mandarin Chinese Customer Service
+1
Posted
3 days ago
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MYR1,700 - MYR3,000 Per Month
Fresh Graduates
  • -provide customers with friendly service, confident and knowledgeable manner
  • -Educate customers on the benefits of products and services
  • -identify and assess customer’s needs ...
Customer Service Communication
+2
Posted
21 hours ago