5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
Showing 9,075 jobs results for
"call center agent"
Customer Service Executive – Export Market
MYR3,500 - MYR6,000 Per Month
Near Train Station
- Build and maintain strong, long-lasting relationships with overseas customers, understanding their needs and proactively offering solutions to enhance their experience with HMT Industries Sdn Bhd.
- Liaise effectively with internal departments such as production, logistics, and finance to ensure smooth order fulfillment and timely shipment of goods to international destinations.
- Monitor shipment progress and provide regular updates to clients, proactively addressing any potential delays or complications and implementing solutions to minimize disruption. ...
Posted
20 hours ago
Chat Available
Customer Service Executive - E-hailing App - Johor Bahru
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Demonstrate good typing speed and accuracy in Traditional Mandarin.
- Manage multiple tasks in a fast-paced, high-volume environment.
- Maintain good computer literacy and use internal systems effectively. ...
Posted
21 hours ago
Chat Available
Ecommerce Customer Service
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
20 hours ago
MYR3,000 - MYR4,000 Per Month
- Generate monthly sales report and job costing for the Management
- Coordinate closely to ensure deliveries are dispatched in timely manner
- Any other adhoc duties assigned
Posted
16 days ago
Chat Available
MYR5,000 - MYR5,600 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer experience
Be an early applicant!
Posted
a day ago
MYR800 - MYR1,200 Per Month
Fresh Graduates
13600 Perai, Perai
- Maintain accurate customer records and update information in the CRM system.
- Collaborate with internal teams to ensure customer satisfaction.
- Gather customer feedback and report trends to management. ...
Be an early applicant!
Posted
17 days ago
Chat Available
Customer Support Executive
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Posted
2 days ago
Customer Service Executive (Mandarin Speaker) - Petaling Jaya
MYR2,800 - MYR3,500 monthly
Fresh Graduates
Near Train Station
- Order modifications & cancellations
- Booking changes and issue resolution
- Product and package enquiries ...
Posted
16 hours ago
Inbound Customer Service Executive (Australian)
MYR3,000 - MYR3,500 monthly
KL City, Selangor
Near Train Station
- Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Posted
2 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Providing timely assistance and resolutions to key account customer inquiries and issues through live-chat
- Addressing customer complaints with empathy and finds suitable resolutions to ensure effective and efficient service recovery
- Manages customer cases and service requests efficiently, documenting interactions accurately
Posted
a month ago
Chat Available
MYR3,500 - MYR4,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure service standards and response targets are consistently met
- Collaborate with internal teams to address and escalate complex issues when required
Posted
9 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Posted
17 days ago
MYR8,500 - MYR9,000 monthly
Near Train Station
- Resolve customer concerns professionally while maintaining a high level of service quality
- Maintain accurate records of customer interactions and follow-up actions
- Adhere to company policies, procedures, and service standards
Be an early applicant!
Posted
2 days ago
Customer Relations Executive
MYR2,500 - MYR3,500 Per Month
Mergong, Kedah
- Gather customer feedback through surveys, direct interactions, and online channels to identify areas for improvement in products, services, and customer experience.
- Maintain accurate and up-to-date customer records in the system, documenting all interactions, feedback, and resolutions.
- Collaborate with sales, service, and parts departments to ensure a seamless and integrated customer experience, facilitating smooth transitions and addressing any inter-departmental customer-related issues. ...
Posted
9 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Accurately update customer information and records in the system.
- Follow established service standards, procedures, and compliance requirements.
- Escalate complex cases to the appropriate departments when necessary. ...
Posted
21 days ago
Chat Available
MYR4,000 - MYR5,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Update customer records and document interactions
- Escalate complex cases when necessary
- Conduct outbound calls to resolve complex issues ...
Posted
7 days ago
Chat Available
Customer Service Coordinator (Mandarin Speaker)
Up to MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Arrange flights and accommodation for eligible clients
- Work closely with the sales team; assist with sales clients personal details/status updates and-related tasks
- Use Microsoft Office Suite & other office tools efficiently ...
Posted
4 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
16 days ago
MYR3,500 - MYR5,000 Per Month
- SALARY - RM 3000-4500
- Providing prompt and professional customer service to existing clients
- Responding to customer inquiries and resolving any issues or concerns in a timely manner ...
Posted
17 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
16 days ago
MYR2,800 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
- Take ownership of customer issues and coordinate with internal teams to ensure timely resolution.
- Manage customer cases and service requests while maintaining accurate records.
- Monitor and track shipments, providing customers with real-time updates. ...
Posted
22 days ago
Chat Available
MYR1,800 - MYR2,000 Per Month
- Follow up with the customers
- Processing payments
- Maintain good relationship with existing customers ...
Posted
10 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
6 days ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- 21 Days Annual Leave
- Training provided
- Performance Incentives ...
Posted
9 days ago
Chat Available
MYR3,200 - MYR4,000 monthly
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Document and track all customer interactions, feedback, and issues accurately in the CRM system
- Escalate complex cases to the respective internal teams or technical support when necessary
Posted
22 days ago
Undisclosed
- Handling daily operations at check in counter and departure gate as per SLA.
- Key Accountability
- Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
Be an early applicant!
Posted
6 days ago
Chat Available
MYR4,000 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved issues to the appropriate department when necessary.
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner. ...
Posted
7 days ago
Chat Available
Customer Service Officer
Undisclosed
- Collect feedback, assist with complaints, and give first-level support.
- Support marketing campaigns and promote mall activities.
- Manage mall enquiry emails, forward issues to relevant departments. ...
Posted
3 days ago
Chat Available
Customer Support Executive (Mandarin Speaking)
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Correctly identify call type, utilise appropriate system resource and adhere to logging procedures.
- Processing of consumables and supplies orders for customers.
- Conduct daily activities in accordance with company’s policies, procedures and code of conduct. ...
Posted
17 days ago
Chat Available
Customer Service Executive (Online Gaming)
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor player activities and report suspicious behavior, bugs, or violations of platform policies.
- Escalate complex issues to relevant departments such as Technical Support, Operations, or Risk Management.
- Maintain accurate records of customer interactions and resolutions in the system. ...
Posted
20 hours ago