We are looking for a dedicated Customer Service Professional (Emergency Response) to join our team in Bangsar! You will handle customer interactions across various channels—including correspondence, technical troubleshooting, and general product inquiries. Your goal is to ensure every transaction drives customer satisfaction and builds long-term loyalty.Gather accurate information from customers to fulfill their requirements and update the internal systems correctly.
Handle cashiering and POS transactions accuratelyProvide excellent customer service and product informationManage cash handling and daily reconciliationResolve customer inquiries and complaints professionallyAssist with stock replenishment and inventory activitiesMaintain a clean and organized checkout area
【Key Responsibilities】(two openings — one on the licensing business line, one on the printing and advertising business line; the line you serve is assigned at hiring; the duties are the same)