Prestige Dynamics Industries Hiring! Internship For Customer Support Executive in Perai, Earn up to MYR 1,200 - Ricebowl

Currently pursuing or recently completed a Bachelor's Degree.

1 year of relevant experience in customer service or a related field.

Excellent communication and interpersonal skills.

Proficiency in using CRM software and Microsoft Office Suite.

Strong problem-solving and analytical abilities.

Ability to work independently and as part of a team.

Detail-oriented with strong organizational skills.

Provide timely and effective customer support via phone, email, and chat.

Assist customers with inquiries regarding products, orders, and services.

Troubleshoot and resolve customer issues, escalating complex problems when necessary.

Maintain accurate customer records and update information in the CRM system.

Collaborate with internal teams to ensure customer satisfaction.

Gather customer feedback and report trends to management.

Process customer orders and returns efficiently.