- ENVO BPO Services Sdn Bhd – Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, Petaling Jaya, 46050 Selangor Petaling Jaya Selangor Malaysia 46050
Envo BPO Services Hiring! Full Time Customer Service Executive (Mandarin Speaker) - Petaling Jaya in Selangor, Earn up to MYR 3,500 - Ricebowl
MYR2,800 - MYR3,500 monthly
Fresh Graduates
Fewer than 15 applicants. Your chances are good!
Posted
2 days ago • Closing
29 Jun 2026
Fewer than 15 applicants. Your chances are good!
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Company Highlights
- Immediate Hiring
- Welcome fresh graduate to apply
- Preferable candidate can speak and understand Mandarin and English
Working Location
Job Description
Requirements
- Minimum SPM or above
- Fresh graduates are welcome to apply
- Able to communicate in Mandarin and basic English
- Cantonese speaking will be an added advantage
- Customer service or call centre experience is a plus
- Good communication and problem-solving skills
- Basic computer knowledge
- Positive attitude and willing to learn
- Able to work rotational shifts, weekends, and public holidays
Working Hours (Rotational Shift):
- Shift 1: 3:00 PM – 12:00 AM
- Shift 2: 11:00 PM – 8:00 AM
Responsibilities
- Handle customer enquiries via calls, email, and live chat
- Assist customers with:
- Order tracking & updates
- Order modifications & cancellations
- Booking changes and issue resolution
- Product and package enquiries
- Provide accurate and timely support to customers
- Escalate unresolved cases when needed
- Coordinate with internal teams to resolve issues
- Update customer information and maintain proper records
- Achieve service and productivity targets
- Deliver professional and friendly customer service at all times
Benefits
- Training Provided
- 5 Working Days
- Language Allowance
- Shift Allowane
- EPF
- SOCSO
- EIS
Skills
Mandarin Chinese
Customer Service
Communication Skills
Problem-Solving
Data Entry
Call Center Operations
Client Relationship Management
How to go to Envo BPO Services Sdn Bhd by MRT, LRT or other public transport?
Petaling Jaya
Nearby Public Transportation
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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